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The Chicago Hotel Collection - Wrigleyville

3.5 star property

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Photo gallery for The Chicago Hotel Collection - Wrigleyville

Double Queen | Premium bedding, in-room safe, individually decorated, desk
Exterior
Lobby sitting area
Rooftop terrace
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3475 N. Clark St., Chicago, IL, 60657
  • Wrigley Field
    ‪3 min walk‬
  • Vic Theatre
    ‪9 min walk‬
  • Michigan Avenue
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, individually decorated, desk

Deluxe King

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King

Premium King | Premium bedding, in-room safe, individually decorated, desk

Premium King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Queen Suite

Queen Suite | Premium bedding, in-room safe, individually decorated, desk

Queen Suite

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Queen

Double Queen | Premium bedding, in-room safe, individually decorated, desk

Double Queen

7.8 out of 10
Good
(28 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually decorated, desk

Signature Suite

  • 27 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Chicago Hotel Collection - Wrigleyville

Hotel with a rooftop terrace, a short walk to Wrigley Field
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include express check-in and express check-out.
The Chicago Hotel Collection - Wrigleyville offers 21 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Chicago Hotel Collection - Wrigleyville's great location. During your stay, you're just a quick walk from Wrigley Field. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a lift, a rooftop terrace and a terrace
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute walk from Wrigley Field and a 5-minute drive from Lake Michigan
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Chicago Hotel Collection - Wrigleyville also features a rooftop terrace, express check-in, and room service (during limited hours).

This 3.5-star Chicago hotel is smoke free.

The Chicago Hotel Collection - Wrigleyville has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

The Wheelhouse Hotel
The Chicago Hotel Collection Wrigleyville
The Chicago Hotel Collection - Wrigleyville Hotel
The Chicago Hotel Collection - Wrigleyville Chicago
The Chicago Hotel Collection - Wrigleyville Hotel Chicago

The Chicago Hotel Collection - Wrigleyville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 326 out of 887 reviews
Rating 8 - Good. 165 out of 887 reviews
Rating 6 - Okay. 110 out of 887 reviews
Rating 4 - Poor. 113 out of 887 reviews
Rating 2 - Terrible. 173 out of 887 reviews

8.4/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Business traveller
Check in was complicated. It is all on line. Customer s services has tricky hours but I would stay there again.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Received conflicting information about whether the check-in process was a normal check-in process or a “contactless” one which just caused confusion. Agent wasn’t helpful at all with helping me deal with a room key that was stolen. Bathroom door was a sliding barn door that wouldn’t stay closed and taking one shower flooded the whole bathroom floor.
Stayed 1 night in Jun 2025

4/10 Poor

Christine

Stayed 4 nights in May 2025

10/10 Excellent

Russ

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Stayed 1 night in May 2025

10/10 Excellent

Erik

Stayed 3 nights in May 2025

8/10 Good

Suzanne

Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible check in experience

The check in was terrible. I was instructed to complete pre check in form. Which I did the day before. I was to receive notification when room ready. Never Received notification. Call phone number was told To go someone was there to help check in.. upon arrival, lady said I had to do pre check in form. I explained I had. She was a bit rude. I had to end up completing 2 more times before it would go through. Also I Called ahead about holding luggage before room was ready. Luggage was place on floor of a basement stock room. Very unhappy. When returned to check in- the luggage was placed on cart in main lobby. Not happy about that at all.
Stayed 1 night in May 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service
Communication is horrible and if there is an issue with the room it better be found before 10pm because after that there is no one on site.
Stayed 1 night in May 2025

6/10 Okay

Jamie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Loved the decor. Proximity to Wrigley was great. The check in was super easy. Really disliked no fridge in the room and no ice machine. We had no way to keep things cold. And no hooks or way to hang anything in the bathroom was weird. Also the additional fees tagged on were ridiculous. Real shady. The actual room was clean and had great decor. The beds were comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Stayed 4 nights in May 2025

10/10 Excellent

Julianne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean, quiet and comfortable! Would return again.
Stayed 2 nights in May 2025

10/10 Excellent

Carly

Stayed 1 night in May 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Always difficult to check in
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a short walk to Wrigley Field!

The location was perfect! Just a short walk to Wrigley field and lots of bars and restaurants. Just allow time to find parking. I had to park 5 blocks away and walk to the hotel!
Stayed 1 night in May 2025

8/10 Good

Tracey

Travelled with family
Loved the decor of this hotel! Very unique!
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for Cubs game. Lots of restaurants nearby. Really nice property.
Stayed 4 nights in May 2025

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. Front desk was friendly. The only thing was the door to the bathroom wouldnt stay shut
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Stayed 1 night in May 2025

6/10 Okay

Fabio

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They use a unique business model with a remote guest services team, however, they will only respond to your texts & calls the day you are set to check in, which can be problematic if you happen to have ANY issue that you may need to discuss prior to arriving in a new city. If you are going to be remote, fine, but respect the game when you receive texts or calls from your guests. The room & property are fine, however, they charge you an extra $50 per person for amenities that you don't see. So don't be fooled by the low rate, as you might as well take the additional $100 and stay at a hotel with humans.
Stayed 1 night in May 2025

4/10 Poor

Gina

Disliked: Staff & service, room comfort

Never again

As soon as I checked in the lady tried to tell me the room I paid and booked through hotels.com was not available and I had to upgrade to a suite for more money. Also i didn’t have an option of the 49.95 fee for guest benefits package. I received a email notifying me that i received a gift card for $25 for restaurant.com to use during my stay or in the future i was not notified of it during my check in so I text the help number and they lady sent me an already redeemed code. The king deluxe is small nothing spectacular about it no refrigerator’s. Love the convenience of stuff being within walking distance but overall there was no ice machine just a cooler with chunks of melting ice, no bags or buckets for transporting back to your room. Definitely not worth what you pay to stay one night very overrated!
Stayed 1 night in May 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There is no staff on site that is not previously stated prior to booking. There is no cleaning staff for the rooms: upon asking for a sheet change we were told it cost $50 to get our sheets changed although we had a three day stay. They begrudgingly gave us towels. No ice machine on property, no fridge in room and cards to enter consistently did not work on a reliable basis. The rooms were nice but, I would consider this an air bnb not a hotel — which we booked a hotel to have hotel like accommodations not for unhelpful and board line aggressive phone staff. On site staff was nice but, not helpful to meeting our needs. I would give it a 3.5 out of 10.
Stayed 2 nights in May 2025