Best Western Plus Regency Inn & Conference Centre

3.0 star property

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Photo gallery for Best Western Plus Regency Inn & Conference Centre

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout curtains, iron/ironing board, free WiFi
Presidential Suite, Multiple Beds, Non Smoking, Kitchen | In-room safe, blackout curtains, iron/ironing board, free WiFi
Business centre
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
32110 Marshall Rd, Abbotsford, BC, V2T1A1
  • Place, MSA Arena
    ‪20 min walk‬
  • Place, Abbotsford Regional Hospital and Cancer Centre
    ‪2 min drive‬
  • Place, Trethewey House Heritage Site Museum
    ‪3 min drive‬
  • Airport, Abbotsford, BC (YXX-Abbotsford Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

8.2 out of 10
Very good
(38 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(95 reviews)
  • Sleeps 4
  • 2 Queen Beds

Business Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Business Room, 1 King Bed, Non Smoking (Oversized Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Presidential Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (4 queen beds)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 4 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table)

  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Larger Room, Futon, Dining Table, Microwave And Refrigerator, Rain Shower

  • Sleeps 5

2 Queen Beds, Non-Smoking, Executive Room, Pillowtop Bed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, 2 Room, Futon, Full Kitchen, Dining Table

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4

Suite - 4 Queen Beds, Non-Smoking, Grande Family Oversized Rooms, Microwave And Refrigerator, Wi-Fi, Full Breakfast

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Romance Suite, Large Jacuzzi, Pillowtop Bed, Microwave And Refrigerator, High Speed Internet Access, Full Breakfast

  • Sleeps 2

Suite - 3 Queen Beds, Non-Smoking, Plus Single Sofabed, Family Oversized Room, Microwave And Refrigerator, Full Breakfast

  • Sleeps 6

1 King Bed, Non-Smoking, Business Plus Room, Crown Wing, Pillowtop Bed, High Speed Internet Access, Full Breakfast

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Regency Wing, High Speed Internet Access, Pillow Top Mattress, Sofabed For One Person, Full Breakfast

  • Sleeps 3

1 King Bed, Non-Smoking, Mobility Accessible, Business Plus Room, Microwave And Refrigerator, Pillowtop Bed, High Speed Internet Access, Full Breakfast

  • Sleeps 2

1 King Bed, Non-Smoking, Oversized Room, Business Plus Room, Crown Wing, High Speed Internet Access, Pillowtop Bed, Full Breakfast

  • Sleeps 2

Business King Room-Non-Smoking

  • Sleeps 2

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About this property

Best Western Plus Regency Inn & Conference Centre

Hotel in Abbotsford with free breakfast and bars/lounges
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a conference centre and Access to hot tub are on-site.
Best Western Plus Regency Inn & Conference Centre offers 128 accommodations with video game consoles and a safe. Flat-screen televisions come with satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Abbotsford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Regency Inn & Conference Centre. During your stay, you'll be within walking distance of Mill Lake Park. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Mill Lake Park and a few minutes from MSA Arena
Best Western Plus Regency Inn & Conference Centre offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Best Western Plus Regency Inn & Conference Centre. Free self parking is available.

This Abbotsford hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Rickys Country Restaurant – This sports bar serves breakfast, brunch, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rickys Country Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 PM to 7:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Regency
Best Western Plus Regency Abbotsford
Best Western Plus Regency Inn
Best Western Plus Regency Inn Abbotsford
Abbotsford Best Western
Best Western Abbotsford
Best Western Plus Regency Inn And Conference Centre
Best Western Plus Regency Inn Conference Centre
Best Plus Regency & Conference
Best Western Plus Regency Inn & Conference Centre Hotel
Best Western Plus Regency Inn & Conference Centre Abbotsford

Best Western Plus Regency Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 864 out of 1631 reviews
Rating 8 - Good. 483 out of 1631 reviews
Rating 6 - Okay. 163 out of 1631 reviews
Rating 4 - Poor. 61 out of 1631 reviews
Rating 2 - Terrible. 60 out of 1631 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Recycling options good
Stayed 1 night in Sep 2025

4/10 Poor

Vicki

Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Room was clean enough, bathroom needs updating. Dining options were great.
Stayed 1 night in Oct 2025

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Odd room with unusual bathroom layout. Clean, comortable
Stayed 1 night in Sep 2025

8/10 Good

Gerald

Stayed 1 night in Oct 2025

6/10 Okay

Reanna

Stayed 1 night in Sep 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and competent staff affairs; quiet, functioning AC that had room comfortably cool when I arrived; thorough, tidy and inviting breakfast area.
Stayed 1 night in Sep 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean
Stayed 1 night in Sep 2025

10/10 Excellent

sanraf

Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Did not use the gym,or laundry facilities. The room was very clean, nicely deocorated & roomy. It was a pleasant stay. We would book gain with this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Stayed 2 nights in Sep 2025

8/10 Good

Melody

Stayed 1 night in Sep 2025

10/10 Excellent

ROD

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean, staff friendly,
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and updated. Unfortunately, construction apparently didn’t take soundproofing seriously. While in or room, with no other noise, we could clearly hear a guest in the room above us urinating into the toilet. There were apparently children in the room jumping around and causing our light fixtures and windows to rattle in our room. We didn’t complain to the desk but were disappointed with this.
Stayed 1 night in Sep 2025

4/10 Poor

Barry

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean tidy
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

8/10 Good

Teejay

Liked: Amenities
Clean room , friendly front desk staff
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, except it being right off Hwy 1. It was very noisy.
Stayed 3 nights in Sep 2025

6/10 Okay

Carissa, Edmonton

Travelled with partner
Disliked: Amenities
The hotel was okay for a short stay, but I wouldn’t recommend it for more than one night. It’s right off the highway, so not the most relaxing location. Beware of the tub, you could slip if you don’t step in the middle since the sides have a weird angle. They also don’t provide slippers, which makes walking around on the hotel floor feel uncomfortable. We had a room with two queen beds, and one of them had a huge dent at the bottom, almost like the springs were giving out. You couldn’t really sit at the edge of that bed because you’d just slide down, though it was fine to support the weight of our legs while sleeping. The one positive was the breakfast staff, who were kind and friendly while keeping things refilled. Overall, not terrible, but definitely not somewhere I’d choose for a longer stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Edith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Sleep deprived

No sleep.between the traffic noise and refrigerator noise. Next door talking loudly. Hubby mentioned that the toilet appeared to be leaking. Second night fridge and traffic noise. People above us start what seems like furniture moving at 11 pm. Someone heavily running across our ceiling. At midnight the noise from upstairs stops. Up at 7am for breakfast. I figure I can lay back down after breakfast for a nap. Large dog barking no nap. So tired. Paid for a bed I couldn't sleep in because of constant noise. Oh and the swimming pool was closed. Desk forgot to mention the other pool in the main building was open.
Stayed 2 nights in Sep 2025

6/10 Okay

Tim

Business traveller
Average
Stayed 1 night in Sep 2025

10/10 Excellent

JARED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shirley, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, comfortable and quiet. I enjoyed the breakfast options.
Stayed 1 night in Sep 2025

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, room comfort

Convenient location

Convenient location for short term stay. I was lucky enough to have been placed in the main building. Parking was a tad tricky in the evenings with the pavement being fixed all week.
Stayed 4 nights in Sep 2025