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Bernardazzi Grand Hotel & SPA

4.0 star property

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Photo gallery for Bernardazzi Grand Hotel & SPA

Exterior
Indoor pool, pool loungers
Family Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk
Reception
Family Apartment | Living area | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Parking included

Explore the area

Map
Bernardazzi Street 38, Chisinau, MD2071
  • Trip to Moldova Private Day Tours
    ‪13 min walk‬
  • Kishinev Cathedral
    ‪17 min walk‬
  • Central market
    ‪18 min walk‬
  • Chișinău (RMO-Chișinău Intl.)
    ‪17 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, minibar, in-room safe, desk

Comfort Apartment

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard King Room

Standard King Room | 1 bedroom, minibar, in-room safe, desk

Standard King Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | 1 bedroom, minibar, in-room safe, desk

Family Apartment

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Standard Single Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Bernardazzi Grand Hotel & SPA

Hotel in Chișinău with sauna and spa services
An indoor pool, a bar/lounge and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and concierge services are on-site.
Bernardazzi Grand Hotel & SPA offers 24 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate dining areas. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages and Swedish massages.
During your stay at Bernardazzi Grand Hotel & SPA, you'll be within walking distance of Parcul Catedralei & Grădina Publică Ştefan cel Mare şi Sfînt. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Parcul Catedralei & Grădina Publică Ştefan cel Mare şi Sfînt and National Museum of Archeology and History of Moldova
  • Airport shuttle service available for a fee
Bernardazzi Grand Hotel & SPA offers its guests an indoor pool and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Bernardazzi Grand Hotel & SPA also features spa services, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Chișinău hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MDL 200 for adults and MDL 200 for children
  • A bar/lounge

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bernardazzi Grand Hotel & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MDL 200 for adults and from MDL 200 for children
  • Airport shuttle fee: MDL 800 per person (one-way)
  • Airport shuttle fee per child: MDL 400 (one-way), (from 7 to 15 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Bernardazzi Grand Hotel & SPA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Bernardazzi Grand Hotel
Bernardazzi & Spa Chisinau
Bernardazzi Grand Hotel & SPA Hotel
Bernardazzi Grand Hotel & SPA Chisinau
Bernardazzi Grand Hotel & SPA Hotel Chisinau

Bernardazzi Grand Hotel & SPA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

ieva

Disliked: Staff & service

Wouldn't recommend

I wouldn't stay there again. We had a last minute flight cancellation and arrived a day late, there was no willingness from the hotel to help us cancel the booking even though we stayed there 2 more nights. I understand I had to go through Expedia but in the end of the day it was a hotel who had the power to provide a solution which they didn't. They didn't even allow us to move breakfast which was prepaid for the first night. And to use the pool and spa area you have to pay additionally and it isn't included for hotel guests. Definitely not worth €80 a night.
Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vitalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to city centre. Tasty breakfast, good value for money. It’s a shame that spa needs to be paid for separately
Stayed 3 nights in Jun 2024

8/10 Good

J.P.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel with friendly staff.

The staff was friendly and helpful, breakfast was good and the rooms were as expected. Also a central and convenient location Only downside: The housekeeping was a bit sloppy, not really tidying properly and sometimes taking towels but not putting new ones.
Stayed 5 nights in Jun 2024

10/10 Excellent

Elize, Hampstead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The staff is professional and friendly! Excellent customer service. The rooms are clean and spacious and the location is perfect.
Stayed 9 nights in May 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

4/10 Poor

Nikita

Liked: Cleanliness

Not what I expected

I had a pretty tough experience for multiple reasons. I chose this hotel because of the spa, pool and sauna. So I wanted to come and rest in a nice environment during these cold winter times. When I arrived at the hotel, I was told that sauna and pool is a paid service (70 eur for 3h which is crazy expensive). I never had to pay for pool and sauna in any hotel I have stayed (Moscow, St. Pete, Dnipro, Odessa, Riga, Jurmala, Prague and more). After all, this is not a sepcial treatment or a massage that we are talking about. Moreover, I was told that sauna and pool is booked every day except from 3am to 6am. Hotel's manager was kind enough to offer me a free hour from 3am to 4am and since I was tired it was impossible for me to stay awake until 3am at night so I rejected that option. The next day I found out the reason why the spa is booked all throughout the day. It's because if they book it for you then you are the only person who will use it during those hours and there will be nobody else inside. Anyway, I did not get what I came from and I also skipped the breakfast during all 3 days of stay. Breakfast is served from 7am till 10am. 2 bottles of still water were given to me daily which was fine.The room was not bad, the bedding was especially good. I slept very well. The temperature inside the room was ok. Maybe this hotel works for people who are ready to pay and book spa in advance. But for me this was unacceptable and very surprising. So it did not work out as I expected.
Stayed 3 nights in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Bernardazzi Grand Hotel, where do we start. It is a beautiful, friendly hotel with excellent customer service. The manager, Michael, will go out of his way to ensure you have everything and anything, no matter what you need. He is a manager that every hotel needs. If you are in the area, this is your hotel. It's a beautiful Hotel and fantastic customer service, so go and check it out. See it for yourself. Until next time, thanks again!!
Stayed 11 nights in Aug 2023

6/10 Okay

Radu

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023

6/10 Okay

Doina

Travelled with family and small children
Check-in was great and the overall stay was fine. The lady at the checkin was very nice, but no English. The breakfast experience was great. Food was fresh and delicious. Service was very nice. Checkout was terrible. The girl wanted to charge us for the minibar. Expedia shows minibar included, what a hell. The website shows staff speaks English, they didn’t speak English nor Romanian at the checkout. We are coming back to the city but not in this hotel.
Stayed 1 night in Jun 2023

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and room was very clean. Air conditioner was quite noisy and kept me up during the night.
Stayed 1 night in Apr 2023

10/10 Excellent

Olga, Toledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how approachable and friendly the staff was! We only stayed one night but we felt truly welcome at the property. They accommodated every request we had. Mikhail personally took care of us and made our stay at the hotel very comfortable. I would definitely stay at BGH again! I am very thankful to the staff of the hotel for such a pleasant experience in Chisinau!
Stayed 1 night in Feb 2023

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great team. Great staff!! Super location. Will definitely come here next time!
Stayed 4 nights in Sep 2022

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities
Хороший дружелюбный персонал ! Удобное месторасположение! Вообщем супер!
Stayed 2 nights in Sep 2022

8/10 Good

V

Stayed 2 nights in Sep 2022

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place to in Chisinau, Moldova

It has a amazing staff. From the front desk, maintenance, to Housekeeping. The beds were memory foam. I was able to check in early without a problem. Good location but not on a busy street. Will stay there the next time I visit.
Stayed 3 nights in Jun 2022

10/10 Excellent

Aryeh

Stayed 1 night in Apr 2022

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic. All the staff were excellent and made us feel right at home. If I ever return to Chisinau, this is sure to be the place I stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

ez el din

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice,clean and clean spa,wonderfull service, big like, i will return with my family
Stayed 2 nights in Aug 2021

8/10 Good

Anatolie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2021

6/10 Okay

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities

All cool except the AC. Thus not cool in the room)

A nice hotel, it's modern, the rooms are comfy, bathroom amenities are plentiful, free water each day. 2 major flaws that have spoiled the impression. A/C not working! I struggled with the remote for 5 minutes before calling the reception to find out what I'm doing wrong and found out A/C is not working as such but 'you may open the window'. It didn't help much. TV has 2 remotes - one for the TV and one for the receiver and the latter refused to access the receiver hanging behind the TV set unless you actually stand next to it and point behind the TV set. Kind of killing the very idea of a remote.
Stayed 2 nights in Jun 2021

10/10 Excellent

Rozaliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

8/10 Good

Ruslan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel with a extraordinary prices!
Stayed 2 nights in Feb 2020