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Captains Club Hotel

4.0 star property

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Photo gallery for Captains Club Hotel

In-room safe, free WiFi, bed sheets
Luxury Suite, 3 Bedrooms, River View | Living area | 43-inch Smart TV with digital channels
View from property
Terrace/patio
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Wick Lane, Christchurch, England, BH23 1HU
  • Place, Christchurch Priory
    ‪5 min walk‬
  • Place, Christchurch Castle
    ‪6 min walk‬
  • Place, Southbourne Beach
    ‪3 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Luxury Double Room, River View

Luxury Double Room, River View | In-room safe, free WiFi, bed sheets

Luxury Double Room, River View

9.6 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Twin Room, River View

Luxury Twin Room, River View | In-room safe, free WiFi, bed sheets

Luxury Twin Room, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, River View (Small)

Luxury Suite, River View (Small) | In-room safe, free WiFi, bed sheets

Luxury Suite, River View (Small)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 6 bedrooms
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Luxury Suite, River View (Large)

In-room safe, free WiFi, bed sheets

Luxury Suite, River View (Large)

  • 3 bedrooms
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 3 Bedrooms, River View

Luxury Suite, 3 Bedrooms, River View | In-room safe, free WiFi, bed sheets

Luxury Suite, 3 Bedrooms, River View

  • 2 bedrooms
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Luxury Double or Twin Room, Mobility Accessible

Luxury Double or Twin Room, Mobility Accessible | In-room safe, free WiFi, bed sheets

Luxury Double or Twin Room, Mobility Accessible

  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, Multiple Beds, River View

Luxury Suite, Multiple Beds, River View | Living area | 43-inch Smart TV with digital channels

Luxury Suite, Multiple Beds, River View

  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Captains Club Hotel

Riverwalk hotel with full-service spa and free breakfast
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Captains Club Hotel offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Christchurch hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna. Guests under 16 years old are not allowed in the spa.
During your stay at Captains Club Hotel, you're just a quick walk from Christchurch Priory. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Captain's Club Restaruant
  • Take a swim in the indoor pool
  • Indulge with body scrubs, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • 5 minutes by car from New Forest National Park and 11 minutes from Bournemouth International Centre
Captains Club Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Captains Club Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10 AM.
Captain's Club Restaruant – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Quay Bar – This bar serves lunch, dinner and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captain's Club Restaruant
  • Quay Bar

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Captains Club Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 160 out of 206 reviews
Rating 8 - Good. 38 out of 206 reviews
Rating 6 - Okay. 7 out of 206 reviews
Rating 4 - Poor. 1 out of 206 reviews
Rating 2 - Terrible. 0 out of 206 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Lovely prawn ciabatta for lunch
Wick ferry on the doorstep of hotel
Outside seating with view of river
One of the bathrooms this had a bath , the other a big shower
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Gwenda

Good, shame about the food

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Stayed 3 nights in Sep 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and ideal location to explore.
Stayed 3 nights in Jul 2025

8/10 Good

Gwyn

Liked: Staff & service
Disliked: Property conditions & facilities
River view and surroundings. Not pristine in bedroom & bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Staff & service, amenities
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Stayed 1 night in Jun 2025

8/10 Good

Lauraine

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Reception staff were exceptional
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
Stayed 2 nights in Mar 2025

10/10 Excellent

David Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the Captains Club hotel was excellent!
Stayed 9 nights in Feb 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Travelled with partner
Fabulous breakfast and guy on reception with friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely retreat

Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Stayed 1 night in Jan 2025

6/10 Okay

JITEN, Denham

The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024