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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout curtains
Front of property
Exterior
Breakfast and dinner served, Modern European cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Minibar, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout curtains

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(32 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Minibar, desk, laptop workspace, blackout curtains

Studio

9.6 out of 10
Exceptional
(52 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows | Minibar, desk, laptop workspace, blackout curtains

City Room, 1 King Bed, No Windows

9.4 out of 10
Exceptional
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout curtains

Executive Suite

  • Sleeps 4

View all photos for Studio

Bathroom amenities | Shower, eco-friendly toiletries, hair dryer, towels

Studio

  • Sleeps 2

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About this property

Christchurch City Hotel

Hotel with a rooftop terrace, steps from Cashel Mall
A restaurant, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance and a porter/bellboy are on-site. Change of towels is available on request
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Christchurch City Hotel's great location. During your stay, you're just a quick walk from The Terrace. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The One Restaurant & Bar, a fine-dining restaurant that serves Modern European cuisine
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Steps from Cashel Mall and 4 minutes on foot from Bridge of Remembrance
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
The One Restaurant & Bar – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cots (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Reviews

Christchurch City Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 399 out of 534 reviews
Rating 8 - Good. 106 out of 534 reviews
Rating 6 - Okay. 19 out of 534 reviews
Rating 4 - Poor. 5 out of 534 reviews
Rating 2 - Terrible. 5 out of 534 reviews

Reviews

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the city so we could walk everywhere. It was very quiet being new with black out curtains. The shower pressure was awesome. The breakfast was excellent with good options & friendly service. Good quiet room aircon which was easy to adjust to how we liked it.Our only complaint was the bed was too hard & they kindly put a topper on it which didnt make it much softer. It also had the standard hotel polyester duvee inner which makes me sweat but luckily there was a natural fiber blanket so we could take the polyester off & just use the blanket.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Great location and cost sensitive. Will certainly return and recommend to others.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter, Te Puke

Liked: Staff & service
Nice hotel, close to the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Christchurch. Rooms were spacious and modern. The parking isn’t onsite but very close. The bar and resteraunt on the rooftop over looking cathedral square is amazing! Excellent food and wine service! Will be going back
Stayed 2 nights in Jul 2025

10/10 Excellent

Trav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy
Stayed 1 night in Jul 2025

10/10 Excellent

jenni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love how close it was to the shops all in waking distance Room was clean and the staff were friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property. Rooms look and feel new, clean and well designed. Bathroom room was also new and very clean. Happily stay again for work. Plus is the great dining options, lots of shopping near by and so on:
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie, Taupo

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurant for dinner and breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms , staff so friendly. Breakfast was excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect with easy access to Central locations. Christchurch tram just across the road. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Christchurch City Hotel was perfect for our stay. Close to town and the Cathedral, plus the staff were welcoming and friendly. Will definitely stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Sui and Brad were amazing hosts. Went over and above to make sure I had everything I needed. The hotel is in a good location accessible to a lot of what the CBD has to offer.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, beautiful location, helpful service
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy, and lovely service
Stayed 2 nights in Jun 2025

8/10 Good

Tenby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay, the location is great
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service upon arrival. Room spacious and clean. Great shower and bed very comfortable.
Stayed 1 night in May 2025

8/10 Good

LINDA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location by the Square so able to walk everywhere. Close to many eateries, a movie theatre, bus terminal and shopping areas. View was over the street but the hotel was quiet and modern. Large bedroom area and shower but a bit cramped in the bathroom area. Helpful staff. Had a huge breakfast there one morning.
Stayed 3 nights in May 2025

10/10 Excellent

Toni

Stayed 1 night in May 2025

10/10 Excellent

Jonson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for 1 person stayer, heaps of space, very tidy, reception were polite and easy going. Only thing I’d say wrong is the room has almost too much empty space in it but overall nothing is wrong it. I’d give it a 5.
Stayed 1 night in May 2025