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Aparthotel

Fino Hotel and Suites

5.0 star property

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Photo gallery for Fino Hotel and Suites

Terrace/patio
Premium bedding, down duvets, pillow-top beds, individually decorated
Building design
Front of property – evening/night
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Outdoor space
  • Laundry

Explore the area

View in a map
87 Kilmore Street, Christchurch, 8013
  • Christchurch Casino
    ‪3 min walk‬
  • Hagley Park
    ‪8 min walk‬
  • Christchurch Public Hospital
    ‪16 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Two-Bedroom Apartment

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Two-Bedroom Apartment

  • 73 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Living area | 48-inch TV with digital channels

Superior Two-Bedroom Apartment

  • 73 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Corporate Two-Bedroom Apartment

Corporate Two-Bedroom Apartment | Premium bedding, down duvets, pillow-top beds, individually decorated

Corporate Two-Bedroom Apartment

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse Two-Bedroom Apartment

Premium bedding, down duvets, pillow-top beds, individually decorated

Penthouse Two-Bedroom Apartment

  • 180 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse One-Bedroom Apartment

Penthouse One-Bedroom Apartment | Living area | 48-inch TV with digital channels

Penthouse One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 180 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corporate One-Bedroom Apartment

Premium bedding, down duvets, pillow-top beds, individually decorated

Corporate One-Bedroom Apartment

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One-Bedroom Apartment

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard One-Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One Bedroom Apartment - Pet Friendly

Standard One Bedroom Apartment - Pet Friendly | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard One Bedroom Apartment - Pet Friendly

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One-Bedroom Apartment

Full-sized fridge, microwave, stovetop, electric kettle

Superior One-Bedroom Apartment

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Corporate Two Bedroom Suite

  • Sleeps 4

View all photos for Standard Two Bedroom Suite

Living area | 48-inch TV with digital channels

Standard Two Bedroom Suite

  • Sleeps 4

View all photos for Superior Two Bedroom Suite

Interior

Superior Two Bedroom Suite

  • Sleeps 4

Corporate One Bedroom Apartment

  • Sleeps 2

Standard One Bedroom Suite

  • Sleeps 2

View all photos for Penthouse One Bedroom Apartment

Premium bedding, down duvets, pillow-top beds, individually decorated

Penthouse One Bedroom Apartment

  • Sleeps 3

Superior One Bedroom Suite

  • Sleeps 2

View all photos for Penthouse Two Bedroom Suite

Private kitchen | Full-sized fridge, microwave, stovetop, electric kettle

Penthouse Two Bedroom Suite

  • Sleeps 4

View all photos for Standard One Bedroom - Pet Friendly

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard One Bedroom - Pet Friendly

  • Sleeps 3

View all photos for Standard Two Bedroom - Pet Friendly

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Two Bedroom - Pet Friendly

  • Sleeps 4

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Exterior

Wyndham Garden Christchurch Kilmore Street

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 325 reviews
The price is CHF 91
includes taxes & fees
5 Sept - 6 Sept
Wyndham Garden Christchurch Kilmore Street

About this property

Fino Hotel and Suites

Mediterranean aparthotel in Christchurch with a 24-hour front desk
This smoke-free aparthotel features self parking, a business centre and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Each apartment provides a TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area. Housekeeping is available on request.
Fino Hotel and Suites offers 52 accommodations with designer toiletries and a hairdryer. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Fino Hotel and Suites. During your stay, you're just a quick walk from Hagley Park. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service. Built in 1996, this luxury aparthotel has 52 apartments over 7 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony and a pillowtop bed
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a computer
  • Steps from Christchurch Casino and 7 minutes on foot from Hagley Park
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A terrace, multilingual staff, and a garden are also featured at the luxury Fino Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Christchurch aparthotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (NZD 10 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch TV with digital channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Business centre
  • Computer station

Comfort

  • Heating

Pets

  • Pet friendly
  • Up to 50 kg per pet
  • Fee: NZD 60 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Housekeeping (on request)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 52 units
  • 7 floors
  • Built in 1996
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: NZD 60 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 10.00 per day (in/out privileges)
  • Pet fee: NZD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

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Best Western Plus Fino Hotel Suites
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Best Western Plus Fino Hotel Suites
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Fino And Suites Christchurch
Fino Hotel and Suites Aparthotel
Fino Hotel and Suites Christchurch
Fino Hotel and Suites Aparthotel Christchurch

Fino Hotel and Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 837 reviews
Rating 8 - Good. 311 out of 837 reviews
Rating 6 - Okay. 79 out of 837 reviews
Rating 4 - Poor. 22 out of 837 reviews
Rating 2 - Terrible. 11 out of 837 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Travelled with partner
Liked: Property conditions & facilities
Well appointed, private and quiet. Balcony. Bathroom dark and cold, shower needed a good scrub.
Stayed 2 nights in May 2025

10/10 Excellent

Mealofa

Liked: Cleanliness, amenities, property conditions & facilities
Always great customer service, friendly staff. I cant remember her name, she was working reception last Saturday 24, i have had her before checking me in, shes always smiley kind, best customer service everytime by her, keep up the good work. Check in is always quick & easy, cheers, Mealofa
Stayed 1 night in May 2025

10/10 Excellent

Narandra, Green Bay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to city central.
Stayed 3 nights in May 2025

8/10 Good

Carolyn

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Saifee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families with clean spacious rooms, friendly staff and within a short walk from town centre and the markets
Stayed 3 nights in Apr 2025

8/10 Good

Gareth Ronald, Stonefields

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dated but clean, well located and good value.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A spacious, with well equipped kitchen and clean apartment. Very comfortable bed. Friendlyband helpful staff.
Stayed 2 nights in Apr 2025

8/10 Good

Georgina

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay with lots of character and very nice staff
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharlene

Liked: Cleanliness, room comfort

Recommend

Have stayed before and would again. Both multiple night stays. Large apartments, easy parking and great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness
We found everything comfortable with plenty of space. The bed was good. We would have liked an external window in the bedroom.
Stayed 5 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and having a washer was very convenient. The hotel is a bit dated and needs a refresh but overall it was a nice stay. The walking distance to various restaurants and CBD was very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment of check in all the way until check out the Fino was a brilliant place to stay. Friendly and helpful staff who were always on hand. The hotel is quiet, immaculately clean, provided everything we needed and is in a great location!
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location to market
Stayed 1 night in Mar 2025

10/10 Excellent

Deryk

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Hettie

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully friendly staff. The room was much bigger and better appointed than I expected. It was lovely to be able to have my dogs with me, who were also very well treated by the staff. I loved the central city location also. The atrium on my floor, with its fountain, was like a beautiful oasis. I would happily stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly help
Stayed 3 nights in Mar 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A favourite accomodation spot for my partner and i to get away for a few days. Spacious apartment at a reasonable price. Modest amenities but everything you need for a day or two. Cook top, microwave, fridge, heating. Lovely comfortable beds. Have already booked our next stay.
Stayed 1 night in Mar 2025

8/10 Good

S.

Liked: Cleanliness, room comfort

Not excellent but very good.

Hotel in a very convenient location. It all looks pretty swish but rather corporate and the bedroom has no window or aircon. I was fine because the weather was cool. Well equipped kitchen including a washer/dryer. The bathroom needed an update. Nowhere to put luggage so I lived out of a suitcase which is ridiculous given the huge footprint of the main room. Nice staff.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, room comfort

A few days in Christchurch

The apartment was great except the toilet was connected to two bedrooms and was noisy at night for those of us that have to use through the night.The staff were excellent The location was very handy to the centre and restaurents
Stayed 3 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, room comfort

Wish I found this place sooner!

I stayed with my 2 Dogs a beautiful suite Dog bed and bowls and a balcony with fake grass I would stay again was fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Olive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to all amenities - walkable
Stayed 1 night in Mar 2025

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025