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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪17 min walk‬
  • Naval Base San Diego
    ‪3 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(74 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(79 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
An outdoor pool, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, a front desk safe and multilingual staff assistance are on-site.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from San Diego Bay and 8 minutes from Petco Park
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 659 out of 1439 reviews
Rating 8 - Good. 327 out of 1439 reviews
Rating 6 - Okay. 200 out of 1439 reviews
Rating 4 - Poor. 97 out of 1439 reviews
Rating 2 - Terrible. 156 out of 1439 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sean

Disliked: Cleanliness, staff & service
There were c
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their customer service agent grave yard Ramiro and all staff. Thank you and see you next time In in San Diego, CA
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but smelled heavily of room deodorant. Although warm water flowed out of the tub spout, when the diverter was pulled only cool water came out
Stayed 1 night in Mar 2025

2/10 Terrible

Yossi

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs and uninvited "ladies"; Beware
Stayed 3 nights in Mar 2025

2/10 Terrible

iñaki

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Maria

Stayed 1 night in Mar 2025

2/10 Terrible

ERNESTO

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute disappointment. I booked 2 rooms both very dirty and with a rather unpleasant smell. At night it is difficult to rest because of the constant noises that you hear. We requested an extra towel, staying 3 nights, and the reception was quite annoyed by my request. Breakfast ... have you ever been to a real hotel?
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 3 nights in Mar 2025

10/10 Excellent

Perla

Liked: Staff & service, property conditions & facilities
Service
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good service

The room was nice, the tv was nice, the building is starting to show age which is surprising for a Holiday Inn and the cost per night.
Stayed 1 night in Mar 2025

6/10 Okay

Antonio

Business traveller
Liked: Staff & service
Rooms need to be renovated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beds & Pillows were comfortable. Rooms were decent to slept in, the only complaint is that the hot water kept coming and going while showering.
Stayed 1 night in Mar 2025

8/10 Good

Ira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 5 nights in Mar 2025

10/10 Excellent

michelle

Stayed 1 night in Mar 2025

10/10 Excellent

JAVIER

Stayed 1 night in Mar 2025

10/10 Excellent

Octavio

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Changxuan

Liked: Staff & service
Room is very old.
Stayed 1 night in Mar 2025

10/10 Excellent

Aurelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that is very close to the freeways. The best part was the front desk service. Angel waited for us to check on until past 1 a.m.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025