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Hampton Inn & Suites Cincinnati-Union Center

2.5 star property

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Photo gallery for Hampton Inn & Suites Cincinnati-Union Center

Exterior
Free daily buffet breakfast
Exterior
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
9266 Schultze Drive, West Chester, OH, 45069
  • Place, Topgolf
    ‪19 min walk‬
  • Place, Sharonville Convention Center
    ‪4 min drive‬
  • Place, Liberty Center
    ‪7 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Non Smoking (Two Queen and One Sofa Bed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio Suite, Non Smoking (Two Queen and One Sofa Bed)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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4.6 out of 5, Wonderful, 646 reviews
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includes taxes & fees
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About this property

Hampton Inn & Suites Cincinnati-Union Center

Hotel in West Chester with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Hampton Inn & Suites Cincinnati-Union Center offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a bath.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Cincinnati-Union Center. During your stay, you'll be within walking distance of Topgolf. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Topgolf and a few minutes from Monster Mini Golf
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Cincinnati-Union Center offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Cincinnati-Union Center. Free self parking is available.

Smoking is allowed in designated areas at this West Chester hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Cincinnati-Union Center
Hampton Inn Hotel Cincinnati-Union Center
Hotel Hampton Inn & Suites Cincinnati-Union Center West Chester
West Chester Hampton Inn & Suites Cincinnati-Union Center Hotel
Hampton Inn & Suites Cincinnati-Union Center West Chester
Hampton Inn Cincinnati-Union Center Hotel West Chester
Hampton Inn Cincinnati-Union Center Hotel
Hampton Inn Cincinnati-Union Center West Chester
Hampton Inn Cincinnati-Union Center
Hotel Hampton Inn & Suites Cincinnati-Union Center
Hampton Inn Suites Cincinnati Union Center
Hampton Inn & Suites Cincinnati-Union Center Hotel
Hampton Inn & Suites Cincinnati-Union Center West Chester
Hampton Inn & Suites Cincinnati-Union Center Hotel West Chester

Hampton Inn & Suites Cincinnati-Union Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 552 out of 819 reviews
Rating 8 - Good. 188 out of 819 reviews
Rating 6 - Okay. 54 out of 819 reviews
Rating 4 - Poor. 14 out of 819 reviews
Rating 2 - Terrible. 11 out of 819 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Pretty Cool Stay

This was a one night stay. I enjoyed the space of the room. However, kind of dated. Carpet could use a little cleaning. The breakfast was nice. They should cook the potatoes longer lol. All in all, I'd book again. Staff was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay. Friendly, helpful staff and good breakfast. None of the smoothies that are in the pictures, but still nice. The beds left a little to be desired and the smallish pool room was stifling hot, smelled funny, and the water was cold. But we still swam!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Irin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and affordable to stay at!
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just off I75, with a great breakfast and plenty of free parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

JB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Laura, Downers grove

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Room was ok for a one night stay. Carpet throughout needed fixed. Bathroom was not very clean.
Stayed 1 night in Jul 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very friendly staff and a nice clean room.
Stayed 2 nights in Jun 2025

4/10 Poor

Tiffany

Travelled with family
Disliked: Staff & service

No room available

After booking on hotel.com a week prior to our stay and paid in full. When we went to check in the hotel clerk said they had no rooms available. This is the 2nd time I’ve used hotel.com and the same problem happened.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Booked 3 rooms months ago. Only got 2.

Arrived after a long day battling traffic and heat. Found out that the 3rd room that I had booked for our family was not available due to a maintenance issue/overbooking. They end up giving us about $20 off the other two rooms. The manager would not speak with me and sent the front desk person out robin form me we’d be getting a discount. It wasn’t much of a discount. As a Hilton Honors member, I thought I’d have at least been worth a conversation with the manager of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family stay north of Cinci

Stayed 3 nights in Jun 2025

4/10 Poor

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room was not ready for guests. It did not have an ironing board, so we ironed on the table. There was no toilet paper holder, so the toilet paper sat on the toilet or floor. There weren't any shower nooks to place any products. We had to keep opening and closing the shower doors to reach to the toilet. The ceiling light above the sink did not work. The toilet handle was very tight and when flushed, would run continuously. Also, the television did not work. The host was very helpful in attempting to get it to work but was unsuccessful. The cabinet door under the TV would not open completely because it opened against the air conditioner. It was evident the room had been renovated, just not completed. The area is nice. The staff was welcoming. Unfortunately, since I booked through Expedia, I was unable to get any money back for my stay even though I am a Hilton Honors member. This room was not worth the money we paid and did not meet Hilton standards.
Stayed 1 night in Jun 2025

10/10 Excellent

Asad

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jun 2025

10/10 Excellent

Daklak, Springboro

Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would do it 110 times over
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

melonie

Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Christine

Travelled with partner
Ants in room. Switched to new room. No hot water 2 out of 4 days at shower time. Water shut off in middle of day without notice.
Stayed 4 nights in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in May 2025