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Hilton Garden Inn Cincinnati/Mason

3.0 star property

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Photo gallery for Hilton Garden Inn Cincinnati/Mason

Terrace/patio
Indoor pool
Daily continental breakfast for a fee
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5200 Natorp Blvd, Mason, OH, 45040
  • Place, Deerfield Towne Center
    ‪9 min walk‬
  • Place, Regal Deerfield Town Center
    ‪11 min walk‬
  • Place, Arbor Square
    ‪3 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Jetted Tub (3x3 Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Mini-fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 2

King Room With Sofabed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Junior King Suite

  • Sleeps 4

Hearing Access King Room

  • Sleeps 2

Mobility Access King Room with Whirlpool 3X3Shower

  • Sleeps 2

Mobility hearing Access Two Queen Room with tub

  • Sleeps 4

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with premium TV channels, TV, MP3 dock

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Cincinnati/Mason

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Hilton Garden Inn Cincinnati/Mason offers 110 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Mason hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cincinnati/Mason. During your stay, you'll be within walking distance of Deerfield Towne Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Kings Island and 12 minutes from Lindner Family Tennis Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cincinnati/Mason offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The business-friendly Hilton Garden Inn Cincinnati/Mason also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Great American Grill – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 9.95 to 9.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9.95 to 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cincinnati-Mason Hilton Garden Inn
Hilton Garden Inn Cincinnati-Mason
Hilton Garden Inn Hotel Cincinnati-Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Ohio
Hilton Garden Inn Cincinnati-Mason Hotel
Hilton Garden Inn Cincinnati Mason
Hilton Garn Cincinnati Mason
Hilton Cincinnati Mason Mason
Hilton Garden Inn Cincinnati Mason
Hilton Garden Inn Cincinnati/Mason Hotel
Hilton Garden Inn Cincinnati/Mason Mason
Hilton Garden Inn Cincinnati/Mason Hotel Mason

Hilton Garden Inn Cincinnati/Mason Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Daryl

Stayed 1 night in Dec 2025

6/10 Okay

cynthia, raleigh

We originally received keys that didn’t work, then the keys worked but the room was occupied! Once resolved, the room was fine.
Stayed 2 nights in Dec 2025

2/10 Terrible

Amy

Stayed 1 night in Dec 2025

2/10 Terrible

Marcus

Disliked: Staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Leila, N. Olmsted

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The beds could use clean sheets
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, room was clean, will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. From the front desk gentleman at check in, the breakfast hostess to the checkout lady, all very nice and friendly.
Stayed 1 night in Nov 2025

8/10 Good

venkata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Oct 2025

6/10 Okay

Starla

Stayed 3 nights in Oct 2025

6/10 Okay

Familiah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was ok, it could be cleaner the furniture was dusty
Stayed 2 nights in Nov 2025

10/10 Excellent

Kady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. Nice hotel
Stayed 1 night in Nov 2025

8/10 Good

Rolf

Liked: Cleanliness, staff & service, amenities
Courteous staff. Nice room, very convenient location.
Stayed 1 night in Oct 2025

6/10 Okay

Sharon

Disliked: Staff & service
Rude front desk staff, no trash cans or tissues
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Stayed 1 night in Oct 2025

10/10 Excellent

DEBI, SAN RAMON

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good air conditioning. The breakfast was expensive!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and very accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Emil

Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was polite, professional.the establishment was spotless.My room was clean,and inviting.parking was safe, convenient.Very happy with my stay
Stayed 1 night in Oct 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly, close to kings island and dining options were great. Love the contactless check in and digital key option. Love the hilton brand.
Stayed 1 night in Sep 2025

10/10 Excellent

Kourtneii

Stayed 2 nights in Sep 2025

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Parking
Stayed 1 night in Sep 2025