Loved our stay, and I must admit, I'm pretty particular. I travelled with my husband, mother who is 78, and twin daughters who are 21. Communication was excellent, clear and consistent, immediate response to each question. The home was impeccable, exactly as pictured and adequately stocked (and the mattresses were uber comfortable). The only note I have is on parking. There IS parking right in front of the house and on the street, but if you get back late, you may have to park further away, on another block, etc. Other than that, and that is minor, there are no complaints. Would definitely stay again and would recommend without hesitation.