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Kings Inn & Suites Mason

3.0 star property

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Photo gallery for Kings Inn & Suites Mason

Interior
Interior
Exterior
Indoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
9365 Waterstone Boulevard, Loveland, OH, 45249
  • Place, Great Wolf Lodge Cincinnati Mason
    ‪6 min drive‬
  • Place, Kings Island
    ‪7 min drive‬
  • Place, Lindner Family Tennis Center
    ‪7 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Single Room, King Bed and Twin Bed, Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Single Room, King Bed and Twin Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, ADA, No Roll in Shower, Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, ADA, No Roll in Shower, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Single Room, Accessible, King Bed, Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Single Room, Accessible, King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Kings Inn & Suites Mason

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Self parking is free. Other amenities include laundry facilities, express check-out and a TV in a common area. Housekeeping is available on request.
Kings Inn & Suites Mason offers 101 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the overall value at Kings Inn & Suites Mason. During your stay, you'll be within walking distance of Governor's Plaza. Enjoy features like free self-parking, plus an indoor pool and a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 8 minutes by car from Loveland Castle Museum and 11 minutes from Great Wolf Lodge Cincinnati Mason
Kings Inn & Suites Mason offers its guests an indoor pool and a fitness centre. There's an onsite 24-hour business centre. The business-friendly Kings Inn & Suites Mason also features laundry facilities, express check-out, and an ATM. Self parking is free.

This 3-star Loveland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Friday - Sunday (7:00 AM - 6:30 AM) and Monday - Friday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Friday - Sunday: 7:00 AM - 6:30 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast
SpringHill Suites Marriott Hotel Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Northeast/Mason
Hotel SpringHill Suites by Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Cincinnati Northeast/Mason Hotel
SpringHill Suites Marriott Northeast/Mason Hotel
SpringHill Suites by Marriott Cincinnati Northeast

Kings Inn & Suites Mason Reviews

Reviews

5.8
Rating 10 - Excellent. 209 out of 1015 reviews
Rating 8 - Good. 170 out of 1015 reviews
Rating 6 - Okay. 175 out of 1015 reviews
Rating 4 - Poor. 179 out of 1015 reviews
Rating 2 - Terrible. 282 out of 1015 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lana

Disliked: Property conditions & facilities
The pull out bed was so uncomfortable that nobody could sleep on it and woke up sore if they did didn’t get much sleep
Stayed 2 nights in Jul 2025

4/10 Poor

Leslie

Disliked: Cleanliness, property conditions & facilities
Cockroach found in our room. Dirty wash rag left in bathroom. The beds were extremely stained. The window was broke. No hair dryer. The curtains had multiple holes. The wall paper next to elevator was ripped, repaired with regular scotch tape. One one towel was in room upon check in. Had to request more. Definitely will not be staying here again.
Stayed 1 night in Jul 2025

4/10 Poor

Sylvester

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Hez

Stayed 1 night in Jul 2025

2/10 Terrible

Abigail

Stayed 1 night in Jul 2025

6/10 Okay

Diana

Travelled with family and small children
Liked: Cleanliness
Limited linens and toilet paper. Mattresses were really old and the couch was broken down on one side. It was like a sauna in the pool area.
Stayed 1 night in Jul 2025

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

The hotel was not a nice hotel. Black mold in the bathroom along with soap scum. Blood on the wall next to our door in the hallway. The hotel doesnt even have a real sign its just a paper sign hung up.
Stayed 1 night in Jul 2025

2/10 Terrible

niaweika

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property charged me for an extra day claiming my husband asked for it but he was not woth us. I asked for a room with a pullout couch and the mattress was tattered and torn also there was no sheets we had to go down and ask for extra sheets and pillows also more towels i was only given a set for two people instead of the four people that were booked.i will never stay here again
Stayed 5 nights in Jun 2025

2/10 Terrible

Ravennia

Disliked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Gwendolyn, Indianapolis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible, the mattress had blood or something on it. We told the staff and she said put a sheet over it. The rooms, bathrooms were dirty we had to clean both rooms before we could use them. One room had a dirty shower curtain and the other one didn’t have one at all. I would not recommend this hotel at all to anyone.
Stayed 1 night in Jun 2025

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very rude we had a room that was dirty air didn’t work and the shower stayed on. When we went to say something she threatened to kick us out.
Stayed 2 nights in Jun 2025

6/10 Okay

Gladys

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Mold in bathroom telephone was so dirty I wouldn't touch the light by the bed I had to use napkin to turn it on not fresh smelling the comforter was dirty
Stayed 3 nights in Jun 2025

2/10 Terrible

Mika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dominique

Liked: Staff & service, room comfort
The ladies at the front desk were super sweet and friendly. Helped me with no issues and every-time they seen me asked if everything was okay or if I needed anything their customer service was fantastic. Will stay again very soon.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

Would I recommend
Stayed 5 nights in Jun 2025

10/10 Excellent

Aaron

Excellent
Stayed 2 nights in Apr 2025

4/10 Poor

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow... What a dump! They didn't give us a room key due to their system being broken, so some shady looking (but very nice, to be to fair) maintenance guy let us in our room. We were basically trapped because we wouldn't have been able to leave and get back in. The carpet in the hallway was sopping wet, not sure why. Bathroom was a little dirty, and we made sure to sleep on top of the bed in the spirit of safety. Parking lot had broken glass and trash in it, and I'm happy to report that our car wasn't broken into.The two employees we dealt with were nice, but this place was an absolute dump. In summary, I'm giving it a 2 because the staff was nice, and we didn't get stabbed.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved how close to kings island we were at this location. The room was clean and stocked and very cool on a hot summer day the staff were very friendly and accommodating the whole stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Elijah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected and service was great
Stayed 2 nights in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

PABLO

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed there in the past and it wasn't so bad, but during my last visit the room was in uncappable shape, so I had to cancel and rebook my stay elsewhere.
Stayed 2 nights in Apr 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025