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Hampton Inn by Hilton Ciudad Juárez

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Free daily buffet breakfast
Lunch and dinner served, Latin American cuisine
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Place, Plaza Portales 802
    ‪3 min walk‬
  • Place, Technological Institute of Ciudad Juárez
    ‪3 min drive‬
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Study)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn by Hilton Ciudad Juárez

Hotel with free parking, in the vicinity of American Consulate
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free airport drop-off. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Hampton Inn by Hilton Ciudad Juárez offers 200 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hampton Inn by Hilton Ciudad Juárez, you're just a quick walk from Plaza Portales 802. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Lobby Bar, a family restaurant that serves Latin American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from American Consulate and 9 minutes from Paso del Norte International Bridge
  • Free airport drop-off and local-area shuttle service
Hampton Inn by Hilton Ciudad Juárez offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn by Hilton Ciudad Juárez. An area shuttle within 10 kilometres and A free shuttle from the hotel to the airport (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Lobby Bar – This family restaurant specialises in Latin American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 944 reviews
Rating 8 - Good. 191 out of 944 reviews
Rating 6 - Okay. 92 out of 944 reviews
Rating 4 - Poor. 40 out of 944 reviews
Rating 2 - Terrible. 46 out of 944 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo Alberto

Stayed 2 nights in Nov 2025

10/10 Excellent

olga

Stayed 2 nights in Sep 2025

10/10 Excellent

olga

Liked: Cleanliness, property conditions & facilities
Todo muy bien.
Stayed 1 night in Nov 2025

8/10 Good

Shamecca

Travelled with family
Liked: Cleanliness
Everyone was very nice. Rooms are very clean.
Stayed 10 nights in Oct 2025

10/10 Excellent

Cesar

Stayed 2 nights in Oct 2025

10/10 Excellent

marco

Stayed 1 night in Oct 2025

10/10 Excellent

JIAYIN

Stayed 1 night in Nov 2025

8/10 Good

Leticia

Stayed 1 night in Nov 2025

10/10 Excellent

Betzabet

Stayed 1 night in Oct 2025

10/10 Excellent

isaac

Liked: Cleanliness, amenities, property conditions & facilities
Limpieza, comodidad, servicio, como siempre Hilton es una garantia
Stayed 1 night in Nov 2025

6/10 Okay

Armando Alberto

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Picked the hotel because it included a shutte ride to the hotel. It did not. I was told no shuttle rides were available.
Stayed 1 night in Nov 2025

8/10 Good

Rener

Stayed 1 night in Oct 2025

10/10 Excellent

olga

Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff so friendly, breakfast very good.
Stayed 3 nights in Oct 2025

6/10 Okay

ana karen

Stayed 2 nights in Oct 2025

10/10 Excellent

ANA ELENA

Stayed 2 nights in Oct 2025

4/10 Poor

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La propiedad es muy cómoda y buena, el servicio del personal de recepción es pésimo, súper mala actitud en todo momento.
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has security on the parking, good mexican American breakfast, clean place
Stayed 1 night in Oct 2025

4/10 Poor

Dora

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was genuinely impressed with the property. It was clean and comfortable, with only small issues like a leaking ice machine and a stained duvet. Unfortunately, the terrible customer service ruined the stay. The front desk lady was rude and dismissive. When I asked for extra pillows for my mom, who has bad acid reflux, she questioned why we needed them and how many were already in the room. The same thing happened when I asked for extra towels it felt like an interrogation instead of basic hospitality. There was also no iron in the room. The hotel has potential, but the staff’s attitude made it a really unpleasant experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Sep 2025

10/10 Excellent

Mario Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

alberto

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

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