Martine notified us before arrival that the WiFI was out but he offered us another place (which was unacceptable). He was able to get the WiFi fixed before we arrived. Two of our family members took the kayaks out on the lake and found there was a hole in one of them. We notified Martine and he said he would take care of it immediately. Martine was easy to contact and any issues were addressed immediately. We enjoyed our stay, especially the large porch overlooking the lake where we gathered to enjoy conversation, family time and sunsets.
The property was beautifully decorated and prime location. 5 minutes from everything. Great parking and privately owned. The owner was kind and accommodating. Answers the phone everytime. The only downside is the property is not fenced in--- so you cannot leave dogs outside off leash. Otherwise I give the property 5 stars.
When we arrived after 4pm in the property, the front door was not locked; different from what the owner told us what to expect. Because it was left unlocked we were unsure if someone did something on the house or took anything - upon inspecting, the only item we saw broken was the storage chair in the living room. The cleaning people the owner said he hired left all the floors very dusty as all our bare feet and white socks turned black. We also saw empty water bottles under the bedroom bed upstairs and down stairs. Which we had to clean ourselves using the vacuum they left. The worst part was the bathroom upstairs when you first enter the front door. We were not able to use it the whole time we were there due to the poop all over that toilet bowl and that bathroom floor that we assumed was either left from the last people that occupied that property or whomever came in as the door was left unlocked. We were afraid to attempt to clean it ourselves due to bio hazards reasons as we donât know who left that poop. This had cost such inconvenience as 8 adults had to share 2 bathroom the whole duration. We had to leave that bathroom close the whole time. Lastly the beds mattress were all so hard that every one of us was unable to have proper sleep. We ask for the owner to offer a refund as we had to clean the house ourselves before and after using it and for not being able to use the 1 bathroom left unsanitized but he did not want too. Such terrible experience.
Great house in a great location. Everything my family needed for memorable trip was provided and then some. Quiet neighborhood with easy access to the water for swimming, paddle boarding, and boating. We will definitely look into booking this again in the future.