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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Suite, 2 Queen Beds, Accessible, Non Smoking | Lobby sitting area
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, AMF Brookgate Lanes
    ‪16 min walk‬
  • Place, North Park Care Center
    ‪19 min walk‬
  • Place, Cleveland Clinic
    ‪22 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

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About this property

Best Western Airport Inn & Suites Cleveland

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Airport Inn & Suites Cleveland gets high marks from our customers. During your stay, you'll be close to I-X Center. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by car from Cleveland Metroparks Zoo and 13 minutes from Lake Erie
  • Free airport shuttle service
Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This Brook Park hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 586 out of 1241 reviews
Rating 8 - Good. 307 out of 1241 reviews
Rating 6 - Okay. 174 out of 1241 reviews
Rating 4 - Poor. 87 out of 1241 reviews
Rating 2 - Terrible. 87 out of 1241 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marikah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh. Room was great!
Stayed 1 night in Jan 2026

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Yes, all of our stay was fine
Stayed 1 night in Jan 2026

2/10 Terrible

Chelsea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is very run down. It seems as though they do the bare minimum to keep it running. Black stuff around the showers/tub. Things just didn't see clean at all. We didn't even feel comfortable eating the free breakfast, so we went to Cracker Barrel. The staff was NOT friendly, like other posts say. Overall, not a good experience.
Stayed 1 night in Dec 2025

8/10 Good

Peter, Auburn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the convenient location of the hotel near the airport. The rooms are nice and did include amenities like a fridge and microwave. The complimentary breakfast was decent, but I wish it was available past 9 AM perhaps to later?
Stayed 1 night in Dec 2025

6/10 Okay

Zachary

Travelled with family
Liked: Amenities, property conditions & facilities
It was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very solid breakfast, the night manager was so welcoming and helpful when we got there. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Marikah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility
Stayed 1 night in Dec 2025

10/10 Excellent

Gabrielle, New Albany

Liked: Cleanliness, amenities, property conditions & facilities
Yes, great staff & facilities.
Stayed 1 night in Jan 2026

6/10 Okay

Sam

Stayed 2 nights in Oct 2025

6/10 Okay

SHIRLEY, Waterford

Stayed 1 night in Dec 2025

10/10 Excellent

Timeka

Stayed 1 night in Dec 2025

6/10 Okay

Christine

Disliked: Cleanliness
Staff was great. Breakfast was great. Room was dirty so they gave a us a new one. This room was falling apart.
Stayed 1 night in Dec 2025

8/10 Good

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
Had a recently remodeled room-king suite with kitchenette and sleep sofa. Surprisingly liked the new flooring (not carpet). Mattress needs replaced. One of the breakfast ladies made us feel rushed- locked it down at 9:00 no warning
Stayed 5 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Definitely clean room, the desk attendant was readily available, polite and very professional
Stayed 1 night in Dec 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Rooms are nice. Breakfast was great
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No remote contol in the room for the TV. Went down to the front desk twice and received remotes but they were for different brands of tvs which didnt work. Also the phone in the room didnt work.
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, amenities
Sticky floor, debris in the pool, cold shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were leaving out of the airport on Sunday when a snow storm hit so we decided to stay overnight the night before our departure. Staff was very friendly and gave the option of leaving our vehicle with them for a fee, they transported us to and from the airport. This was a great convenience which allowed us to stay as safe as possible with less stress.
Stayed 1 night in Dec 2025

8/10 Good

stuart

Liked: Cleanliness
It’s a good place to stay if you have to be at the airport really early.
Stayed 1 night in Dec 2025

10/10 Excellent

Renena

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and breakfast was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
I can't say enough positive about the staff at this Best Western! The most valuable part of our stay was the airport shuttle. We left our car parked for free and rode to and from the airport with no worries
Kitchen in suite
Nice clean standup shower
Plenty of extra bedding and closet space.
Spacious bathroom.
Stayed 2 nights in Dec 2025

6/10 Okay

Sherri, Denver

Travelled with family
Staff was very friendly and super helpful. The property was outdated and you could tell they tried quick fixes.
Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities
Staff and room were great
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decided to take the kids for a night to swim, and stay overnight! The staff is very friendly, and a full breakfast was such a treat. Clean, friendly staff, and we had a blast! Highly recommend
Stayed 1 night in Dec 2025