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Best Western Plus Strongsville Cleveland

3.0 star property

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Photo gallery for Best Western Plus Strongsville Cleveland

Indoor pool
Fitness facility
Lobby
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
15471 Royalton Rd, Strongsville, OH, 44136
  • Place, Brunswick Auto Mart Arena
    ‪2 min walk‬
  • Place, Rocky River
    ‪6 min walk‬
  • Place, Southpark Mall
    ‪14 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.2 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Work Desk, Refrigerator, Wi-Fi, Keurig Coffee Maker

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Refrigerator, Wi-Fi, Keurig Coffee Maker, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Refrigerator, Wi-Fi, Keurig Coffee Maker, Non-Smoking

In-room safe, individually furnished, desk, laptop workspace

Accessible-1 King, Mobility Accessible, Bathtub, Refrigerator, Wi-Fi, Keurig Coffee Maker, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, Wi-Fi, Keurig Coffee Maker

  • Sleeps 4

2 Queen Beds, Non-Smoking, Work Desk, Refrigerator, Wi-Fi, Keurig Coffee Maker

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Wet Bar, Microwave and Refrigerator, Wi-Fi, Keurig Coffee Maker

  • Sleeps 4

King Suite with Separate Bedroom and Sofa Bed

  • Sleeps 4

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About this property

Best Western Plus Strongsville Cleveland

Hotel with free breakfast, steps from Brunswick Auto Mart Arena
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Best Western Plus Strongsville Cleveland offers 306 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Strongsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Strongsville Cleveland. During your stay, you're just a quick walk from Brunswick Auto Mart Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Simmering Pot
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Steps from Brunswick Auto Mart Arena and a 3-minute drive from Southpark Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 13498 square feet (1254 square metres) and includes a conference centre. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Strongsville Cleveland. Free self parking is available.

This Strongsville hotel is smoke free.

Guests are served a free breakfast.
The Simmering Pot – This restaurant specialises in American cuisine.
Vinneys Lounge – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Simmering Pot
  • Vinneys Lounge

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (13,498 square foot of space)

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Arpt Hotel Strongsville
Holiday Inn Cleveland Strongsville
Holiday Inn Cleveland Strongsville Arpt
Holiday Inn Cleveland Arpt
Holiday Inn Cleveland - Strongsville (Arpt) Strongsville
Holiday Inn Cleveland Strongsville Arpt Hotel
Holiday Inn Cleveland Strongsville Arpt
Hotel Holiday Inn Cleveland - Strongsville (Arpt) Strongsville
Strongsville Holiday Inn Cleveland - Strongsville (Arpt) Hotel
Hotel Holiday Inn Cleveland - Strongsville (Arpt)
Holiday Inn Cleveland Strongsville (Arpt)
Holiday Inn Cleveland Arpt Hotel
Plus Strongsville Cleveland
Holiday Inn Cleveland Strongsville (Arpt)
Best Western Plus Strongsville Cleveland Hotel
Best Western Plus Strongsville Cleveland Strongsville
Holiday Inn Cleveland Strongsville (Arpt) an IHG Hotel
Best Western Plus Strongsville Cleveland Hotel Strongsville

Best Western Plus Strongsville Cleveland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 533 out of 1252 reviews
Rating 8 - Good. 276 out of 1252 reviews
Rating 6 - Okay. 168 out of 1252 reviews
Rating 4 - Poor. 120 out of 1252 reviews
Rating 2 - Terrible. 155 out of 1252 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great especially Will and Debbie.
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, well-maintained hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Logan

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff. Breakfast was very tasty and nice selection. Pool was clean and very large. The dinning area was very pleasing to view and clean
Stayed 1 night in Oct 2025

8/10 Good

Jacob

Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025

6/10 Okay

Madison

Stayed 2 nights in Sep 2025

8/10 Good

sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Allison

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing. It advertises a mini fridge.. it's there- but doesn't work. There is no fan in the bathroom... so there is mold on the walls and ceiling. The broken mini fridge was moldy. Its pet friendly- which would be great but there was dog poo on the hall carpet. The outside of the building is disgusting . Cigarette butts everywhere. Smells like a porta potty. The garbage outside and inside the lobby was overflowing with trash on the ground. There was one front staff guy and he was rude and not helpful. The phones in your room don't even work too reach the front desk. You had to go downstairs and hope someone was around. I was there for 16 hrs and did not see one cleaning person. I would not step foot in there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll run, clean room and good night rest
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Stayed 1 night in Sep 2025

6/10 Okay

Christy

Travelled with family
Liked: Staff & service
Our bathroom l’s shower head was broke and the temperature of the water was hard to adjust. But we were able to switch rooms
Stayed 1 night in Sep 2025

4/10 Poor

Garry

Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy fast check in. Had coffee and water ready for you. Nice hot breakfast. Good WiFi. Comfortable bed. Great value.
Stayed 1 night in Sep 2025

2/10 Terrible

Sidhartha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor customer care service . I checked in midnight .The lady in the reception is a chain smoker ,goes outside in every 5 minutes for smoking ,never stay in the reception ,gave me a room which was already preoccupied ,made me up and down from the 4 th floor to ground floor in midnight multiple times as she gave the wrong room and the key was not working .When asked behave very badly . In morning breakfast hotel served the fruit is a mix of rotten stocked fruits with good one .So when took together all the fruits were smelling bad .Hotel with poor guest service
Stayed 1 night in Sep 2025

8/10 Good

Charlotte

Stayed 1 night in Sep 2025

2/10 Terrible

Kayla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Joel

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired facility and area. Pulling into the lot we saw long term “parked” cars including those that looked to be actively lived in with laundry hanging off doors etc. The sidewalk from the parkinglot to front door was littered with cigarette butts and dog waste. At checkin a polite associate told us our room was unfortunately not ready even though it was pushing 5pm and so we were being “upgraded” to a jr suite. This was not an upgrade but we appreciated a ready room. Instead of a two room accommodation with separate sleeping room, we got an oversized slightly dirty room with a very tired pull out mattress. Getting to the pool, we found a very dirty deck with both trash and scum around the chairs. The pool was a little cloudy but my 5 year old had been so good and wanted to swim. After feeling the temperature and jets I could tell that the pool was not on and not circulating water. The skimmer baskets were all floating so no water filtration or disinfection. We got out immediately but no pool towels. When housekeeping came to restock we let them know that it seemed their pumps were down and they said they would “let someone know.” I don’t care how cheap it is to stay here, we won’t be back. Gross.
Stayed 1 night in Sep 2025

6/10 Okay

Bryan

Stayed 1 night in Sep 2025

4/10 Poor

Blanca

Disliked: Cleanliness, staff & service
Clean room
Stayed 2 nights in Sep 2025

4/10 Poor

Alexandria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
At 5:30 in the morning, what I was later told was the fire alarm went off and went off repeatedly for the next 30 to 40 minutes now I say what I was told it was a fire alarm I have been a flight attendant for over 22 years and as consequence of that, I’ve been through a lot of hotel fire drills, actual fires and false alarms, so I know exactly what a fire alarm in a hotel is supposed to sound and look like this did not happen it sounded more like a smoke detector going bad but very very loudly mixed with an alarm and the lights never flashed in my room. I was in room 410 when I went down to the front desk to ask about this, the front desk, clerk didn’t even take their eyes off the computer to have a conversation with me when I told him that one man on our Floor had not even heard the alarm go off if you have a fire in a hotel there needs to be no question whatsoever when a fire alarm goes off you don’t need to be standing in the hallway with people at 5:30 in the morning saying what is that? Is that a fire alarm should we evacuate really poorly taken care of by the front desk and when I call down, nobody bothered to answer
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Stayed 4 nights in Sep 2025

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and did not have towels. I notified guest services and all they said was ok. Poor customer service!!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Jasmin

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold in dirty bathroom, couldnt reach front desk the whole stay, and fire alarm kept going on throughout the night affecting everyones sleep.
Stayed 1 night in Sep 2025