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Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Ballroom
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Pool
  • Breakfast available
  • Parking available

Explore the area

View in a map
1260 Euclid Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪6 min walk‬
  • Rocket Arena
    ‪6 min walk‬
  • Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, pillow-top beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Room amenity

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lake Erie View)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Lake Erie View)

9.2 out of 10
Wonderful
(42 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

Hotel with an indoor pool, a quick walk to Cleveland State University
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Crowne Plaza Cleveland at Playhouse Square by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Progressive Field. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Cleveland State University and 7 minutes on foot from Progressive Field
Crowne Plaza Cleveland at Playhouse Square by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 13079 square feet (1215 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square by IHG. Parking is available for a fee.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Ghost Light Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 769 out of 1209 reviews
Rating 8 - Good. 244 out of 1209 reviews
Rating 6 - Okay. 118 out of 1209 reviews
Rating 4 - Poor. 45 out of 1209 reviews
Rating 2 - Terrible. 33 out of 1209 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Stayed 3 nights in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice - clean and comfortable. Great neighborhood. Walkable to many restaurants and venues.
Stayed 2 nights in May 2025

6/10 Okay

Shelly, Mineral wells

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room had gummies all around beds fridge was all dented microwave in lobby
Stayed 4 nights in Apr 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing. All of them were very nice. When we got to our room, we noticed stains on the sheet. So we ended up stripping it. The bathroom vanity was dirty and the shelf underneath was so dusty. Went to get in the shower and we didnt have any body wash, completely empty. The coffee pot didnt work. We ended up going down and getting coffee. A Very nice hotel just needs to pay attention to details in the rooms.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

8/10 Good

Mary

Stayed 2 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Room was spacious, but in need of updating (e.g., frayed upholstery). Valet parking was expensive and poorly run. We waited for over a half hour to get the car back. The manager agreed to a credit, but processed the "credit" as an additional charge. It took several days, texts and phone calls to get the billing straightened out. Disappointing.
Stayed 1 night in Apr 2025

2/10 Terrible

Briana

Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the workers were very friendly. The location was perfect in downtown as you were able to walk just about anywhere. We walked to progressive field from here and it took about 10 minutes. The only bad thing I can say is the walls are very thin in between rooms. We had people come back in the next room over at 2am and they were very loud and you could hear every word they said. Had to end up calling security, who took care of problem. As I know thats not the hotels fault, it's just something to be aware of when you book here.
Stayed 1 night in May 2025

10/10 Excellent

Anand

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

We were sick the entire time we were in Cleveland. The staff was accomodating and helpful and provided additional cleanup services for our room and a late checkout. The room itself was clean, quiet and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Qasim

Stayed 1 night in May 2025

8/10 Good

Marilyn H, Highlands Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Special thanks to Latoya who so warmly welcomed my sister and me to Crowne Plaza at Playhouse Square. The room was great but we weren't able to get it cool enough (we like REALLY cool rooms for sleeping). Beds were very comfortable, room and bathroom super clean. Everyone was friendly and helpful. The valet service was prompt and courteous. And we were able to walk to the play "Shucked". So much to do nearby or an easy car drive away. Cleveland rocks at the Crowne Plaza at Playhouse Square.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittani

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

10/10 Excellent

James

All good
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the Crown Plaza in Cleveland to be a very pleasant place to stay for our weekend retreat.
Stayed 2 nights in May 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

David, W Brookfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the Rock and Roll HOF along with shopping and restaurants. If you want valet parking, it’s $50 per day….expensive! Hot water went down but no warning was given.
Stayed 3 nights in May 2025