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Rating 10 - Excellent. 410 out of 1198 reviews
10 - Excellent
410
Rating 8 - Good. 202 out of 1198 reviews
8 - Good
202
Rating 6 - Okay. 221 out of 1198 reviews
6 - Okay
221
Rating 4 - Poor. 180 out of 1198 reviews
4 - Poor
180
Rating 2 - Terrible. 185 out of 1198 reviews
2 - Terrible
185
6.8/10
Cleanliness
7.4/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
Reviews
2/10 Terrible
Erica
Travelled with family
9 Dec 2025
Liked: Staff & service
The rooms had dust on the dresser, sheets had stains & built up dirt was in the corner . The breakfast bar was very small .
Erica
Stayed 1 night in Dec 2025
10/10 Excellent
Carlos
Travelled with family
8 Dec 2025
very nice and people amazing
Carlos
Stayed 1 night in Dec 2025
6/10 Okay
Jason
Travelled with family
8 Dec 2025
Liked: Cleanliness, staff & service
The room and staff were great, but the pool and hot tub were down for maintenance, and they were the only reason I booked the room that I did was so my kids, wife, and I could enjoy the after a 6 hour drive getting there.
Jason
Stayed 1 night in Dec 2025
6/10 Okay
Mariah
Travelled with group
8 Dec 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
This is my second stay at this property. Last stay the lights were out and this time the pool and hot tub were out of commission. Staff is great though.
Air quality heater worked hirribe either room got to hot or was feeezing and set at same temp
Had surgery on hand joint replacement and was excited about oiol for therapy sunce i have been here since end if nov habent been able to be in pool its freezing.
I was very disappointed. I reserved a walk-in mobility shower and got a regular room instead. They did put me in a room with grab bars and a tub which I had trouble getting into and out of. When a walk-in mobility room is reserved they should uphold the reservation that was made.
I confirmed my price with hotels.com checking in. I was confirmed with front desk. I was charged 3 times that. Called customer service and told to to contact hotel. I do and have left 3 messages with no response
We’ve stayed at this property many times as its changed management over the years and this was by far the worst. heat didn’t work and they couldn’t have someone fix it for us until the next morning and refused to move our room. during a snow storm. rooms were dirty. touching surfaces felt gritty. there was garbage from a previous guest between the bed and wall. very tiny soap. advantage was the pool. the pool was great. the towels at the pool are tiny though.
The staff were always helpful. The value for the price was good. But, the price was low and the facilities were obviously old, and not well kept up. The building has seen better days. But, the shower was hot, the room warm and the TV worked. So, overall a decent night’s stay for a traveler.