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Fidelity Hotel

4.5 star property
VIP Access

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Photo gallery for Fidelity Hotel

Breakfast, lunch, dinner served; Regional cuisine
Lobby
Meeting facility
Petite Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
1940 East 6th Street, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Place, Progressive Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen

Queen | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Queen

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

King | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

King

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Corner King

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Double Queen

Double Queen | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior King

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Superior Queen

Superior Queen | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Queen

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Vincent Suite

Vincent Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Vincent Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • City view

View all photos for Fidelity Suite

Fidelity Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Fidelity Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

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About this property

Fidelity Hotel

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Fidelity Hotel, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Club Room
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Rocket Arena and JACK Cleveland Casino
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. The luxury Fidelity Hotel also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of Fidelity Hotel was completed in December 2024.

This 4.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Club Room – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 23.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 15 for children
  • Valet parking fee: USD 57 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 84-3639488

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 517 out of 599 reviews
Rating 8 - Good. 52 out of 599 reviews
Rating 6 - Okay. 17 out of 599 reviews
Rating 4 - Poor. 9 out of 599 reviews
Rating 2 - Terrible. 4 out of 599 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Conveniently located closed to everything. Lots of walkable restaurants and bars. Would highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. It's crazy to say but the 2 cups of black coffee we carried out from the bar in the morning was terrible & expensive. Feels petty to say but it was off-puttting. Aside from this tiny complaint everything was wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A warm glow of happiness

This hotel is amazing, well exceeded my expectations. The rooms are so beautiful, every detail considered, down to the water glasses in the bathroom. Perfectly designed but not over done, the effect is a warm glow of happiness when you walk into your room, and pause, and take it all in. Same goes for the public spaces, beautiful and welcoming. We had a wonderful dinner at the restaurant as well. Walking distance from Playhouse Square if you’re in the mood for a show. Book it, you’ll enjoy your stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and Romantic

The hotel was clean and stylish. The staff were very friendly and accommodating. The room was clean, cozy, and romantic. Perfect for the first night together, for my new bride and me. The bar and restaurant offered excellent cocktails and great breakfast & brunch selections, with excellent service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The rooms are so cute and the interior design team did a great job. Everyone encounter with staff was friendly and knowledgeable. We are already planning our next visit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location. Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the opportunity to have breakfast, a snack as well as a craft drink from the bar. Everything was of a high nature coupled with excellent service. I thoroughly enjoyed my stay here and look forward to doing so again for my next trip to Cleveland.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zoe

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing decor and service. Every staff member encounteres was friendly and the rooms have a romantic feel, making it a perfect gwt away with my partner. They were kind to my dog and gave us a dog biscut, and water bowl for the stay. I will be coming back with my partner again.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and the staff were really nice. I didn’t get a chance to experience breakfast/bar because the location of the hotel was right next to so many restaurants and bars. The only downside is that the mini fridge was too small, and there was no microwave inside the hotel! Overall 8/10 due to the amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Marlon

Stayed 1 night in Oct 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, friendly staff, and they allowed my dog to stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer R

Stayed 3 nights in Jul 2025

10/10 Excellent

LaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HIGHLY recommend the Fidelity! Its beautiful and the amenities are 5 star!
Stayed 1 night in Oct 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall except for the parking prices
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aesthetically pleasing. Comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. All round great! Food, Service, clean! I travel to Cleveland for Business often. This will be my new place to rest while I’m there.
Stayed 2 nights in Sep 2025

8/10 Good

Penny

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Convenient to the entertainment district. Lots of decent restaurants nearby
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Travelled with pets, Travelled with partner
Very pet friendly; however quick access to grass was farther than anticipated. Property was beautifully appointed with 1920’s decor! Loved it!
Stayed 2 nights in Oct 2025