See all properties

Hilton Cleveland Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Cleveland Downtown

A modern hotel with a prominent 'Hilton' sign, surrounded by other high-rise buildings.
A spacious lobby with high ceilings, large windows, and modern furniture.
A spacious lobby with high ceilings, large columns, and a modern staircase.
A modern dining area with large windows, high ceilings, and contemporary lighting fixtures.
A modern hotel room with a large window offering a city view, a comfortable seating area with a sofa and chairs, a flat-screen TV, and ambient lighting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪2 min walk‬
  • Place, Huntington Bank Field
    ‪6 min walk‬
  • Place, JACK Cleveland Casino
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(41 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Lake View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lake View (High Floor)

9.2 out of 10
Wonderful
(41 reviews)
  • Lake view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View, Corner (Corner Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Corner Room)

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View, Corner (South View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (South View)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

A modern hotel room with a flat-screen TV displaying the Hilton logo, a white desk with a bottle of water, a bed with a white comforter, and a walk-in closet.

Premium Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(46 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a flat-screen TV displaying the Hilton logo, a white desk with a bottle of water, a bed with a white comforter, and a walk-in closet.

Room, 1 King Bed

  • City view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • Lake view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Rockefeller Suite)

LCD TV, pay films

Suite, 1 King Bed (Rockefeller Suite)

  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr) | Living area | LCD TV, pay films

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

  • Lake view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

  • Lake view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View, Corner (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View, Corner (Hearing Access)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

A modern hotel room with a flat-screen TV displaying the Hilton logo, a white desk with a bottle of water, a bed with a white comforter, and a walk-in closet.

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

A modern hotel room with a flat-screen TV displaying the Hilton logo, a white desk with a bottle of water, a bed with a white comforter, and a walk-in closet.

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

A modern hotel room with a flat-screen TV displaying the Hilton logo, a white desk with a bottle of water, a bed with a white comforter, and a walk-in closet.

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll in Shwr)

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Room, 1 King Bed, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Roll in Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Access)

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Rockefeller Suite)

LCD TV, pay films

Suite, 1 King Bed (Rockefeller Suite)

  • Lake view
  • 110 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

LCD TV, pay films

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

  • Lake view
  • 151 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View, Corner (Access Bathtub)

A modern hotel room with a flat-screen TV displaying the Hilton logo, a white desk with a bottle of water, a bed with a white comforter, and a walk-in closet.

Room, 1 King Bed, City View, Corner (Access Bathtub)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View, Corner (Hearing Access)

A modern hotel room with a flat-screen TV displaying the Hilton logo, a white desk with a bottle of water, a bed with a white comforter, and a walk-in closet.

Room, 1 King Bed, City View, Corner (Hearing Access)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

10.0 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

9.2 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing Access)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Access)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, and a large window with a city view.

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King View Mob/Rollin Shwr-Peloton Room

Premium bedding, in-room safe, desk, laptop workspace

1 King View Mob/Rollin Shwr-Peloton Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Kng W/ View Hear Access Peloton Rm

Premium bedding, in-room safe, desk, laptop workspace

1 Kng W/ View Hear Access Peloton Rm

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Club lounge access

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Club lounge access

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Club lounge access

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Club lounge access

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
Drury Plaza Hotel Cleveland Downtown
Downtown Cleveland
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 2,800 reviews
The price is CHF 162
includes taxes & fees
26 Jul - 27 Jul
Drury Plaza Hotel Cleveland Downtown

About this property

Hilton Cleveland Downtown

An indoor pool, a restaurant and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Hilton Cleveland Downtown's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Huntington Bank Field. Free WiFi in public areas, 2 bars and an indoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy American cuisine while dining at The Burnham Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Huntington Convention Center of Cleveland and 7 minutes on foot from Huntington Bank Field
  • Pets welcome for a fee
Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 45263 square feet (4205 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
The Burnham Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Bar 32 – This bar specialises in seafood and serves dinner and light fare. Open selected days.
Eliot's Bar – This bar specialises in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 50 per day; includes in/out privileges)
  • Valet parking on site (USD 60 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 32
  • Eliot's Bar
  • The Burnham Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 18 meeting rooms
  • 45,263 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 125 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 for adults and from USD 21 for children
  • Self-parking fee: USD 50 per day (in/out privileges)
  • Valet parking fee: USD 60 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Hilton Cleveland Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1128 out of 1453 reviews
Rating 8 - Good. 175 out of 1453 reviews
Rating 6 - Okay. 77 out of 1453 reviews
Rating 4 - Poor. 33 out of 1453 reviews
Rating 2 - Terrible. 40 out of 1453 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bars, very comfortable bed, great all around.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great - clean, friendly staff, and we enjoyed the food at the two second-level restaurants. Would recommend staying here - makes everything walkable or short Uber to attractions.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and everyone was so friendly. Highly recommend!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My most favorite hotel!!! Love the roof top bar!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lamont

Liked: Cleanliness, amenities, property conditions & facilities
Great stay everything was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was good for kids. Great food.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and was walking distance to the Supercross race. We will be back!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Silviya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are impeccable! The views are amazing, the hotel is luxurious and beautifully maintained
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tiara

Liked: Amenities, property conditions & facilities
We were able to check in early to a very beautiful, clean room with a great city/lake view. We enjoyed the pool and dinner at the bar. Truly beautiful property within walking distance of a lot.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

William C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mirzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent from the moment we got there. Rooms were clean. Kids enjoyed the pool.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Neesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for a dance convention. The hotel is beautiful, rooms are clean and the restaurants are good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were unbelievably friendly and made us feel welcome. Valet and bell hop service were fantastic. This is a great spot to stay, no question. We will be back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Very clean room, polite and helpful staff, quick check-in process. Easy garage parking and optional valet services. In a good location downtown, but still far away enough from event spaces to not be too noisy at night. Have stayed here twice now when coming to Cleveland, always a good choice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness
Nice room, was upgraded at no charge. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was very friendly
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shaharazart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was clean enough. We had the breakfast buffet, which was pretty good. The staff at the Noshery was phenomenal, front desk staff was awesome too. I would definitely stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, although food was very expensive which is common at downtown hotels.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities
Great Family Stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David William

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, and great location!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Short stay for volleyball tournament. Self park/pay with in and out privileges. Connected to convention center so very convenient for anyone attending something there. Clean, hot water, safe, comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Helpful staff.
Stayed 2 nights in Apr 2026