We really enjoyed staying in this loft. It was large and comfortable, and the coffee shop attached was an awesome bonus! Driving in to it initially was a little confusing - just have to trust the directions provided! The building was quiet, felt very safe, and easy to navigate from, going to downtown Cleveland or Olmsted Falls. Definitely recommend this loft for any small family!!
Terrible management as they canceled our booking as we pulled into town
Zero communication. I had to go through VRBO directly as we hadnât received any check in information up to us pulling up to the location. Finally got to speak with the manager and she told me it had already been booked for two months prior to our booking. I understand mistakes happen but all of my attempts to get ahold of them were left unanswered. A bit thankful however as the location is in a terrible area, pictures are not reality!