The room was clean but you could hear the entryway doors downstairs opening and closing all night because our room was right over them. I was charged $50.00 for incidentals The only things that were used were the tiny bar of soap to wash my hands, one set of towels and a cup! We did not use the pool, although it did look nice. There wasn't much to the breakfast as compared to other hotels I've stayed in but we did eat a waffle. Would not stay here again because of the extra charges for things that should have been included in the original price !
Mold on the ceiling in the bathroom. An insane amout of dead bugs in the window and non dead bugs. A whole in the wall was half patched. Pubes on the ceiling in the bathroom. Clogged toilet after one pee. Could see gunk on the bottom of the pool and foot prints where people steped in it
Staff support was great when we required another room. New room was acceptable. While the hotel can use a "facelift", more cleaning and dusting effort is needed in the meantime. I would book again if Room 219 is available to me.
I called to verify the pool was up and running and how late, we got there at 7pm and the pool was open but they couldnât find the keys to turn lights on so my children were too afraid to swim they brought in a lamp and sat it on the floor 4 feet from where we were at the edge of the pool and told my kid not to splash it or touch it while wet my children are 2 and 6 years old.
Next I went to tuck them into bed untucked the corners of the blankets and a USED sildenifil (viagra) packet fell out so I feel we were put into a dirty room