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Red Roof Inn Cleveland - Mentor/ Willoughby

2.0 star property

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Photo gallery for Red Roof Inn Cleveland - Mentor/ Willoughby

Exterior
Café
Lobby
Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4166 State Route 306, Willoughby, OH, 44094
  • Place, Historic Kirtland
    ‪1 min drive‬
  • Place, Indian Museum of Lake County
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪29 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed (Smoke Free)

7.2 out of 10
Good
(71 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Standard Room, 2 Double Beds (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(56 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 King Bed (Smoke Free)

9.0 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cleveland - Mentor/ Willoughby

Hotel with free parking, in the vicinity of Lake Metroparks Farmpark
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn Cleveland - Mentor/ Willoughby offers 108 accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Cleveland - Mentor/ Willoughby. During your stay, you'll be within walking distance of Historic Kirtland. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, an ATM and a vending machine
  • Guests have great things to say about the helpful staff and the value of their stay
  • 9 minutes by car from Mentor Ice Arena and 10 minutes from Lake Metroparks Farmpark
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Cleveland - Mentor/ Willoughby, you'll find a vending machine, coffee/tea in common area, and a front desk safe. Public spaces have free WiFi. Free self parking is available.

This Willoughby hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Cleveland - Mentor/ Willoughby Hotel
Red Roof Inn Cleveland Hotel Willoughby East
Red Roof Inn Cleveland East - Willoughby Ohio
Red Roof Inn Willoughby Hotel Willoughby
Willoughby Red Roof Inn
Red Roof Inn Cleveland East Willoughby Hotel
Red Roof Inn Cleveland - Mentor/ Willoughby Willoughby
Red Roof Inn Cleveland - Mentor/ Willoughby Hotel Willoughby

Red Roof Inn Cleveland - Mentor/ Willoughby Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 190 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 106 out of 1004 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ed

Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Stayed 7 nights in Aug 2025

10/10 Excellent

Luzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Great location right by the highway exit. Staff was friendly and accommodating. We drove from Cleveland Airport. Friendly staff! :) Keep up the good work! Mentor is a bigger city just 10 minutes away. Great options for restaurants and grocery stores. Too bad they didn't have a mini-fridge in the room. It would make our life easier, as we had medication that was temperature controlled. We were there for two nights visiting Kirtland's Historic Sites. It was boiling hot outside (July/2025), but the AC worked really well. Ice machine was helpful, but a mini-fridge in the room would make a huge difference. Thanks.
Stayed 2 nights in Jul 2025

6/10 Okay

Kent

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick in and out
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rick

Stayed 3 nights in Jul 2025

6/10 Okay

Carla, Auburn

Travelled with partner
We stayed for an overnight as we traveled through the area. The best I can say is it suited our purpose. The bed was clean and comfortable. I was grateful for the can of Febreze spray I had in my bag to alleviate the musty odor. It was well situated to get on and off the highway and there were restaurants and coffee shops conveniently located nearby.
Stayed 1 night in Aug 2025

6/10 Okay

Leah

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service, amenities
The area around was ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Keith

Stayed 4 nights in Jul 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Issue with room keycard and attitude of staff

The woman at the counter checking us in had a terrible attitude. When we arrived there was a man at the counter and he was having issues with his card. The woman admonished him in a demeaning fashion stating she told him not to have the card any where near his cell phone, credit/debit cards, car keys as this would make it not work. A couple hours later, we had this issue and went in for a new card to be issued and she admonished us in the patronizing way. She stated she had been to Iceland and they had told her the same thing so it is all over the world that you cant put your card near these items or it wont work. I can assure you, from traveling many places in Canada, USA and Mexico that this is clearly not the case. Get the card machine fixed but in the meantime, be nicer about it! The woman who helped me with checking out was very pleasant.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel, New York

Business traveller
The room was in sketchy condition
Stayed 1 night in Aug 2025

2/10 Terrible

Suzi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom, was told no staff available and no extra rooms. Couldn't even get an extra pillow. Old, dilapidated property. Gross
Stayed 1 night in Aug 2025

10/10 Excellent

Hayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cedric

Stayed 1 night in Aug 2025

6/10 Okay

Darla

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty panties

We stayed here last year for the wine festival and thought it was fine however this year our room was on the side near the highway, so much noisier. Also, upon moving covers on the bed a pair of underwear appeared that was not ours. It became evident that the room had not been properly cleaned.
Stayed 1 night in Aug 2025

2/10 Terrible

Suzanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The “ clean” room had sticky floors. The tub and towels looked dirty, and there were no tissues!
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty toilet, gross!

We came in late after traveling 15.5 hours. Air conditioner in room was not working right. The toilet was not cleaned, there was pee and pubic hair on the back of the toilet. I did a quick scrub down with their towels and soap. Thankfully the rest of the room was clean, we were tired and just wanted to go to bed. It was the worst experience I've had for a Red Roof Inn.
Stayed 1 night in Aug 2025

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Keith

Liked: Cleanliness
Stayed 1 night in Jul 2025