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Residence Inn By Marriott Cleveland Mentor

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Mentor

A spacious room with a fireplace, large windows, and a television.
A hotel room with a sofa, two lamps, a small table, and a framed picture on the wall.
Business centre
A swimming pool area with a 3 FT depth marker, lounge chairs, and a white fence.
A hotel room with a dining table, red chairs, a flat-screen TV, a fireplace, and a large window with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5660 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪2 min walk‬
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Fairport Harbor Lakefront Park Beach
    ‪11 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Fireplace

A hotel room with a bed, a TV on a desk, and a nightstand.

Suite, 2 Bedrooms, Fireplace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

A hotel room with a dining table, red chairs, a flat-screen TV, a fireplace, and a large window with curtains.

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed (Hearing Accessible)

A hotel room with a bed, a TV on a desk, and a nightstand.

Suite, 1 Double Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

A hotel room with a bed, a desk with a television, a sofa, and a small table.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a sofa, two lamps, a small table, and a framed picture on the wall.

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(41 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

A hotel room with a dining table, red chairs, a flat-screen TV, a fireplace, and a large window with curtains.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Inn By Marriott Cleveland Mentor

Along with a 24-hour fitness centre, this smoke-free hotel has a hot tub and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with coffee/tea makers and a hairdryer. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn By Marriott Cleveland Mentor. During your stay, you're just a quick walk from Atlas Cinemas Diamond Center 16. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Lake Erie College and 7 minutes from Mentor Ice Arena
  • Pets welcome for a fee (restrictions apply)
Residence Inn By Marriott Cleveland Mentor offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn By Marriott Cleveland Mentor also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Mentor hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
A complimentary food shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 438 reviews
Rating 8 - Good. 94 out of 438 reviews
Rating 6 - Okay. 30 out of 438 reviews
Rating 4 - Poor. 10 out of 438 reviews
Rating 2 - Terrible. 11 out of 438 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location that has plenty of shopping within a very short drive! Worth the stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very accommodating. Beds were wonderful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very welcoming to pets.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be updated but still very nice, great breakfast. Rooms run hot so have to use air conditioner
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Amber

Liked: Cleanliness, staff & service, amenities
I was booked for a king size bed. However, room 133 is a queen size bed.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Keith

Liked: Cleanliness
Good property, good location, fair pricing. Breakfast was good and had lots of variety, rooms were big but getting a little dated and getting worn.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Darnettia

Liked: Cleanliness, amenities, property conditions & facilities
Good over all
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Jul 2025
Verified

8/10 Good

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location nice room pool
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Natalie

Liked: Amenities
Everything was ideal for what we needed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and amenities
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice safe location and it had an outdoor pool that was fabulous
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Brandon

Liked: Cleanliness
Great stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, room was clean and quiet. Pillows were very comfortable. We had our dog and they were very accommodating of her. The breakfast was good and checkout was simple. Overall was great experience. Location and up keep of the facilities was nice also.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate hotel for a short stay. The mattress sagged quite a bit on one side - where everyone sits. I was disappointed to not have ice available. The freezer had an ice maker that didn't work. The breakfast was not the worst I have had, but it was definitely in the running. Coffee was undrinkable, stale breads, no fruit on the first day, wet frittata (I assume that is what it was), limited options, especially for diabetics. I wish the site showed the pool closure dates as I was really looking forward to soaking in the hot tub. Very convenient location just off the freeway with several food options and a movie theater close by. If I ever have to go back, I would stay again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms here are great really big with a proper work area
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent amenities. Beautiful facility. Staff so friendly!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hospitality and the staff are incredible
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
nice and accessible
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kris

Liked: Amenities, property conditions & facilities
Huge space! Very nice hotel in good location. Very quiet
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Spotless gardens looked very good room excellent breakfast was good and tables and area very clean WiFi also good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nina

Liked: Staff & service, room comfort
Yes
Stayed 1 night in Jan 2026