This hotel features laundry facilities, a 24-hour front desk and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Suburban Studios Mentor - Cleveland Northeast offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges and microwaves. Bathrooms include a combined bath/shower unit.
This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
During your stay at Suburban Studios Mentor - Cleveland Northeast, you'll be within walking distance of Indian Museum of Lake County. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
Free WiFi
Free self-parking
Amenities include laundry facilities and a vending machine
Just a 3-minute drive from Indian Museum of Lake County and a few minutes from Chagrin River
Pets welcome for a fee (restrictions apply)
Suburban Studios Mentor - Cleveland Northeast offers its guests a vending machine and laundry facilities. Public spaces have free WiFi. Free self parking is available.
Smoking is allowed in designated areas at this Mentor hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Accessible bathtub
No lift
Portable bathtub seat
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible van parking
More
1 floor
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Kitchenette
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Desk
Free local calls
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: USD 10 per pet (varies based on length of stay)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 10 per pet (varies based on length of stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Rating 10 - Excellent. 112 out of 422 reviews
10 - Excellent
112
Rating 8 - Good. 99 out of 422 reviews
8 - Good
99
Rating 6 - Okay. 72 out of 422 reviews
6 - Okay
72
Rating 4 - Poor. 47 out of 422 reviews
4 - Poor
47
Rating 2 - Terrible. 92 out of 422 reviews
2 - Terrible
92
Reviews
2/10 Terrible
Robert
Travelled with family, Travelled with family and small children, Travelled with group
Very dirty moldy bathroom cat urine smelling and urine all over the walls in the bathroom propane tank in the room with a dirty grill one pillow for 2 beds
Booked a room with 2 double beds. Checked in paid went to the room, 1 queen bed! So I went back to the front to find out they had no rooms avaliable with 2 beds. So they proceeded to bring me a mattress to throw on the floor! My step dad also got a room his was not cleaned at all. Smelled like cat urine and there was urine all over the wall in the bathroom! Never again this place is awful!!!
Damaris
Stayed 1 night in Jun 2025
8/10 Good
Celia
Travelled with family, Travelled with family and small children, Travelled with partner
the staff was amazing i forgot my gold necklace and earrings and the gentleman at the front desk looked for them personally and set them aside for me. only issue i had was that the sheets and mattress topper was dirty. it looked like a fresh stain of some kind of oil. but with no fuss they set me up in a different room.
We booked non smoking and right next door a man was sitting and smoking outside. The room was dirty, it smelled like cigarettes and mildew. The toilet was broken and the room was dirty with cigarette ashes all over the floor
Vanessa
Stayed 3 nights in Jun 2025
4/10 Poor
Aaron
Travelled with family, Travelled with family and small children
The room was very very dirty. I could gross things on the walls. I also felt like I needed my shoes on to walk on the floor. The bedding did seem clean.
Aaron
Stayed 1 night in Jun 2025
6/10 Okay
P
Travelled with partner
9 Jun 2025
Liked: Staff & service
Disliked: Amenities
I dropped my keys behind the dresser. When I pulled it out to get them it was so much trash, dirt and toys behind and under the dresser. The lobby looked and smelled better than the room. I was under the impression that it was a hotel when I booked. No! It’s an extended stay motel. The bed was sunken in and very uncomfortable. The food that was being cooked in the room next door kept making me sick. I did not enjoy my stay at all.
Inside the room was run down and squalid. The good things were: no evidence of bedbugs, clean sheets and pillow cases, clean white towels ,etc. except for the human hair embedded in a washcloth, and secure locking devices. Outside was very nice with mowed grass, well marked parking including handicapped areas, and ecologically friendly "mulch".
The room was filthy. Floors were tile that were sticky and could not take off our shoes. Bathtub had grungy film and black curly hairs. When I wiped it with hand towel it turned the towel black. Toilet had fecal ring and had not been cleaned. The floor in bathroom was not only dirty but had kids stickers stuck too it. The kitchen sink cabinet was rotten and the doors were hanging loose. We had to stand on the bed and clean the greasy hanging cobwebs off the ceiling as we did not want them falling on us in the night. The dead bolt on the door would not lock. In 50 years of traveling we have never seen anything so disgusting. Only sheer exhaustion and lack of funds prevented us from moving on. Got a few much needed hours of sleep and got out of there.
It was horrible. There were hair on the sheets, the toilet was leaking water, and there was bread under the bed. I don't think the room was cleaned at all.
I travel alot for work and bever know for sure until 24 hrs.beforethe day i leave if im going.i in 30 i have never rented a room without refund ability..your add showed fully refundable. I paid for 4 night and tried to cancel 2 weeks before my check in date only to find out there would be no refund...i will never use this site again and i will not recommend it to anyone..