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The Ritz-Carlton, Cleveland

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Photo gallery for The Ritz-Carlton, Cleveland

A spacious lobby with a central seating area, a bar on the right, and a view of the cityscape through large windows.
Unclassified image, 2 of 78, button
A modern hotel room with a sofa, a coffee table, a TV, and a view of the city.
A hotel with a prominent marquee sign, multiple flags, and a modern architectural design.
A hotel entrance with a glass door, a reception desk, and a chandelier.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1515 West Third Street, Cleveland, OH, 44113
  • Place, JACK Cleveland Casino
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Place, Progressive Field
    ‪10 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Premier Room, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Club Room, 2 Queen Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a large bed, a view of the cityscape, and a city view through the window.

Executive Suite, 1 Bedroom

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

A modern hotel room with a sofa, armchairs, a glass coffee table, and a balcony with a city view.

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

A modern hotel room with a sofa, a coffee table, a TV, and a view of the city.

Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed (Mobility Accessible, Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a view of the cityscape, and a city view through the window.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Ritz-Carlton, Cleveland

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site. Housekeeping is available on request.
The Ritz-Carlton, Cleveland offers 206 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at The Ritz-Carlton, Cleveland, you're connected to a shopping centre and just a quick walk from JACK Cleveland Casino. You'll find features such as a restaurant, a 24-hour gym and a bar.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from JACK Cleveland Casino and 7 minutes on foot from Rocket Arena
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and limo/town car service are available.

Event space at this hotel measures 204514 square feet (19000 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury The Ritz-Carlton, Cleveland. Parking is available for a fee.

This 5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
TURN Bar + Kitchen – On-site restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • TURN Bar + Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 204,514 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable/satellite channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

The Ritz-Carlton, Cleveland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 297 reviews
Rating 8 - Good. 55 out of 297 reviews
Rating 6 - Okay. 24 out of 297 reviews
Rating 4 - Poor. 8 out of 297 reviews
Rating 2 - Terrible. 12 out of 297 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great hotel and service
Stayed 2 nights in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent especially appreciate the lady that took care of my room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Beau

Liked: Cleanliness, amenities, property conditions & facilities
A+ Staff. Room was clean and room service was top notch.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ELANNY

Liked: Cleanliness, property conditions & facilities
Staff was friendly and kind.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms. Very helpful staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely fabulous and the staff was even better! Each and every person I encountered was so helpful, kind and courteous! Would definitely recommend!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and staff. Had a great bar and room service with great food
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but very much enjoyed this hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We will be back
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was a very good experience and shall return
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and phenomenal staff.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Samuel King

Liked: Cleanliness, staff & service, property conditions & facilities
Real nice!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the facilities
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night get away

We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and very polite
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

carlton

The staff
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The walk thru tunnel to see the Cavs
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not have the room type I reserved on Expedia
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ritz Cle

Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

joe

Liked: Cleanliness, property conditions & facilities, room comfort

Ritz Cleveland for Clapton Concert

I wrote a check in review. It detailed my issues. I won’t repeat it. But it did not meet the standards of a Ritz Carlton.
Stayed 1 night in Sep 2025