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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Cleveland - Mentor

Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Combined shower/bathtub, hair dryer, towels, soap
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5650 Emerald Ct, Mentor, OH, 44060
  • Lake Erie College
    ‪6 min drive‬
  • Headlands Beach State Park
    ‪6 min drive‬
  • Fairport Harbor Lakefront Park Beach
    ‪10 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪23 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Red Roof Inn Cleveland - Mentor/ Willoughby

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (1011)
The price is CHF 62
for 1 room
includes taxes & fees
19 May - 20 May
Red Roof Inn Cleveland - Mentor/ Willoughby

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Suburban hotel in Mentor with free parking
Along with laundry facilities, this smoke-free hotel has express check-out and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Extended Stay America Select Suites - Cleveland - Mentor, you're just a quick walk from Atlas Cinemas Diamond Center 16. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Steps from Atlas Cinemas Diamond Center 16 and a 5-minute drive from Mentor Marsh - Carol H. Sweet Nature Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Cleveland - Mentor, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Cleveland - Mentor also features a front desk safe and a lift. Limited free parking is available on a first-come, first-served basis.

This Mentor hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 119 out of 569 reviews
Rating 8 - Good. 123 out of 569 reviews
Rating 6 - Okay. 109 out of 569 reviews
Rating 4 - Poor. 87 out of 569 reviews
Rating 2 - Terrible. 131 out of 569 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

J.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the front desk staff was attentive, courteous and extremely helpful. .
Stayed 1 night in Jan 2025

8/10 Good

Cody

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms have been renovated, but not super clean (there were the remnants of a white owl someone had freaked in the trash when we got there, walls slightly dirty, bathroom floor is peel and stick that is more Peel than stick, etc). Beds are very firm. Tv was very dim. Positives are quick booking and check in, tv had Netflix that you could log into, nice staff, easy parking, on-site laundry. Make sure you freeze your own ice in the trays because we couldn’t find an ice maker!
Stayed 1 night in Feb 2025

4/10 Poor

Todd

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

angella

Stayed 3 nights in Jan 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jan 2025

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a red roof inn

Dirty floors
Stayed 3 nights in Jan 2025

10/10 Excellent

angella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Parker

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find someplace else

I've stayed here a few times on the first floor and it was pleasant and clean. This time, I was put on the second floor and one of the ladies at the front desk was very rude to not only myself (because the key cards only work 50% of the time if you're lucky) and I had to have her re-do my card. The first night, the noise, rap music and arguing went on until 3:45am... when I would pound on the wall to have them quiet down, they'd turn the music up louder until I had to have someone go in the middle of the night to tell them to quiet down... I had to be up at 6 for work. The second night, there wasn't music next door, but banging, slamming and what sounded like a couple fighting and shoving each other around at 1am. I had someone ask me for money in the hallway...and then had an older gross lady ask me if I wanted to come to her room and "party"....and the entire hall reeked of weed and there were puppy potty pads in the hallway. Unfortunately, I don't think I will be staying there anymore.
Stayed 2 nights in Dec 2024

2/10 Terrible

Aurora

Disliked: Property conditions & facilities, room comfort

Extremely disappointed!!!😞

Power went out about 15 minutes after getting here. I understand that they can't control that but they made absolutely no attempts to let me know what what was going on. When it finally came back on the heater no longer turn on, at all. Room was colder than being outside and it was hard to get a hold of anyone. Finally after dealing with this for almost 4 hours total I was finally switched rooms with one that the heat was function extremely disappointed considering I was staying at an extended stay in a different city and the room was actually cheaper than the one that I was currently staying in!! I did file a formal complaints but all I was told is that it would take up to 48 hours to hear back anything from my complete that doesn't give me a warm fuzzy feeling!!
Stayed 2 nights in Dec 2024

8/10 Good

katalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dj

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms have a full size refrigerator and stove top. Its clean. The early morning staff are kind of mean but its not like you need them much. Well hope not. The cable is cool. You can sign in to your streaming services on the tv in your room.
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find entrance in the dark. Dark road entrance. Lady who checked me in was very nice. Gave me insite to getting savings as I explained many trips to Cleveland clinic
Stayed 1 night in Nov 2024

2/10 Terrible

Daleaya

Disliked: Staff & service, property conditions & facilities
No remote the whole time I was there plus staff is never available
Stayed 1 night in Nov 2024

4/10 Poor

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny

The bed was so tiny 2 adults could not stay there. We left early due to the noise and lack of cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Stayed 2 nights in Oct 2024

2/10 Terrible

Angella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my dtay, was treated as a priority by hotel staff & management.
Stayed 3 nights in Oct 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

It was fine.
Stayed 1 night in Oct 2024

4/10 Poor

Nelson

Stayed 1 night in Sep 2024

8/10 Good

Cynthia, Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My first experience with Extended Stay. While it was a good stay & I have no complaints, I don’t expect to stay again when traveling alone only because there is no one at the desk all night.
Stayed 1 night in Aug 2024