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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity
Indoor pool
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • University Of Idaho Research Park
    ‪3 min drive‬
  • Stateline Stadium and Speedway
    ‪5 min drive‬
  • Hauser Lake
    ‪9 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and hairdryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes on foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/games room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 196 out of 1004 reviews
Rating 4 - Poor. 120 out of 1004 reviews
Rating 2 - Terrible. 75 out of 1004 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rudy, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was excellent and help me zip up my dress for an event.
Stayed 1 night in Mar 2025

2/10 Terrible

Tirrell, Renton

Stayed 2 nights in Mar 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the water wasn't hot enough when I took my shower.
Stayed 1 night in Mar 2025

8/10 Good

Laurie and Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Devin

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Raili Lensmann, Tacoma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Feb 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities
Great breakfast. Friendly front desk people.
Stayed 3 nights in Mar 2025

4/10 Poor

Jerry

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The staff was nice. Got double charged for the room. The room was in sad need of maintenance and repairs. Bed was clean and properly made.
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Old and rundown.
Stayed 1 night in Mar 2025

2/10 Terrible

rachel

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Courtney

Stayed 1 night in Mar 2025

4/10 Poor

Corey

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The whole time we stayed none of the outdoor trash was changed (overflowing) cigarette cans full with butts all over the ground, dog poop everywhere
Stayed 1 night in Feb 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Feb 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Found the One in Post Falls!

for the price, this is an amazing value, especially for a family. Thw pool is medium size but so very watm wuth great seating indoors and out. The bed was comfortable abs all the staff nice. But the breakfast was great! Warm bavon, scrambled eggs with cheese, waffles, fruit yogirt cereal - yummy. Aliong with juice abd hot beverages. The hotel is older but laminate floors that were clean in the room. Showrr had good pressure and was hot quickly. It was quiet and they had plenty of room to park our long truck and trailer.
Stayed 1 night in Feb 2025

2/10 Terrible

Carlee

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the service. The rooms were dirty.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Meh

Not impressed with cleanliness or comfort. Showerhead leaked, both the sink and shower drains were very slow to drain, air vent above showerhead was filthy, live cockroack spotted at night in the bathroom. Interior door handle on front door needs to be repaired and comforter and towels felt cheap and thin.
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great will stay again.

Good options for breakfast. Great eggs like someone else mentioned! Quiet and comfy. Perfect.
Stayed 2 nights in Feb 2025

8/10 Good

Mellisa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Andy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

The price was nice but not the room.

The room had a weird musty smell to it. The bed was terrible, quite hard and could feel individual springs. The outlets were in inconvenient places. No usb or power outlets on the end tables like I have seen more and more in hotels and motels. The tv remote was incompatible with the tv and didn’t function fully. The toilet kept running every 5-10minutes. Had to get key card reactivated because it stopped working. They had a back entrance door with a card reader that didn’t lock the door so it felt unsecured. Shower was ok. Breakfast was ok but have had better. I will avoid this motel in the future.
Stayed 2 nights in Jan 2025

4/10 Poor

shalae

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We found multiple hairs and stains in the bed, gross!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and quiet and the staff was super courteous. However, the heater filters were disgusting and i had to rinse them out. Other than that, the room was nice.
Stayed 1 night in Jan 2025

6/10 Okay

Timothy, Puyallup

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stay at this hotel ever time I come to Idaho and it's been great, but this time when I checked into my room it had a strong cigarette smoke smell. I was given a different room.
Stayed 1 night in Jan 2025

8/10 Good

James, Lake Forest Park

Stayed 1 night in Nov 2024