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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Business centre
Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, University Of Idaho Research Park
    ‪3 min drive‬
  • Place, Stateline Stadium and Speedway
    ‪5 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(43 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and hairdryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

Reviews

SureStay Plus Hotel by Best Western Post Falls Reviews

7.4

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 1012 reviews
Rating 8 - Good. 315 out of 1012 reviews
Rating 6 - Okay. 198 out of 1012 reviews
Rating 4 - Poor. 123 out of 1012 reviews
Rating 2 - Terrible. 76 out of 1012 reviews

Reviews

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks like it has been since the 80s
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Jaida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk is always helpful and friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities

Basic hotels

Basic hotel, no frills. Our room was without hot water the first night and the shower did not work. The hotel did get us another room at no cost the next day but we had to pack up and move rooms. Found out the hotel was doing work that day.
Stayed 2 nights in Jun 2025

8/10 Good

Ilene

Stayed 2 nights in Jun 2025

6/10 Okay

Treeca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I would not say this is motel was up to my standard normally staying at Best Western plus.
Stayed 1 night in Jun 2025

6/10 Okay

Bree

Stayed 1 night in Jun 2025

8/10 Good

Kimberly Ann

Liked: Staff & service
Pool was good
Stayed 2 nights in Jun 2025

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Room was good enough, but common areas are run down, and pool didn't open until 9 am (after we'd left), which was disappointing for the kids.
Stayed 1 night in Jun 2025

8/10 Good

Maynard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Good overnight stay. Across the street from a truck fill up station so there was that noise. Property is older but inside is nice
Stayed 1 night in Jun 2025

6/10 Okay

Randy

Travelled with family
Liked: Cleanliness
We just had issues with the door lock on our room it would work properly
Stayed 5 nights in Jun 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Facilities are clean but dated. Needs more plugs. Breakfast was terrible.
Stayed 1 night in Jun 2025

8/10 Good

Eileen

Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay overall—nothing stood out as particularly impressive. The breakfast was average, decent enough to get the day started but nothing memorable. I requested clean towels during my stay but never received them, which was disappointing. Service could definitely be improved.
Stayed 3 nights in Jun 2025

10/10 Excellent

stacy

Stayed 1 night in May 2025

10/10 Excellent

Nina, Milwaukie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great room and great bed. WiFi was fast too
Stayed 1 night in Jun 2025

4/10 Poor

Patsy

Disliked: Cleanliness
Very old. Toilet wouldn’t flush. Sink in bathroom was filthy as was the bathtub. Fixtures had to be original. Bed was comfortable. Breakfast was ok. Had to park a long way away from my room.
Stayed 1 night in Jun 2025

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeanne

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. I felt welcomed!
Stayed 1 night in Jun 2025

4/10 Poor

David

Stayed 1 night in Jun 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, pool, room, parking, breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, room comfort
Great staff and great rates. Hotel is definitely a bit older, but the staff and price more than make up for it
Stayed 5 nights in Jun 2025