Best Western The Rose & Crown Hotel

3.0 star property

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Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed) | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Executive Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Family Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Four Poster Room

  • Sleeps 2

Superior Family Room

  • Sleeps 3

Standard Single Room

  • Sleeps 1

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

  • Sleeps 2

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About this property

Best Western The Rose & Crown Hotel

Along with a bar/lounge, this smoke-free hotel has 24-hour room service and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk and express check-out.
Best Western The Rose & Crown Hotel offers 39 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Digital televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Rose & Crown Hotel. During your stay, you'll be within walking distance of Colchester Castle Park. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Services include a porter, luggage storage and wedding services
  • Within a 15-minute walk of Colchester Castle Park and Colchester Castle Museum
Public spaces have free WiFi. A business centre and a meeting room are available. You can enjoy a drink at the bar/lounge. The business-friendly Best Western The Rose & Crown Hotel also features 24-hour room service, express check-out, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Colchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 8 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.95 for adults and from GBP 8.00 for children
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Rose Crown Hotel Colchester
Best Western Rose Crown Hotel
Best Western Rose Crown Colchester
Best Western Rose Crown
Best Western Rose & Crown Colchester Hotel Colchester
Best Western Rose And Crown Colchester
Best Western Hotel Colchester
Best Western Colchester
Colchester Best Western
BEST WESTERN Rose & Crown Colchester Essex
Best Western The Rose & Crown
Best Western The Rose & Crown Hotel Hotel
Best Western The Rose & Crown Hotel Colchester
Best Western The Rose & Crown Hotel Hotel Colchester

Best Western The Rose & Crown Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 296 out of 736 reviews
Rating 8 - Good. 277 out of 736 reviews
Rating 6 - Okay. 104 out of 736 reviews
Rating 4 - Poor. 43 out of 736 reviews
Rating 2 - Terrible. 16 out of 736 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Keith

Travelled with family
Liked: Staff & service
Disliked: Amenities
Even though they call themselves a hotel it is not. They serve breakfast in the morning then it basically closes until 5pm when the bar opens. You cannot even get a coffee or tea within these times. It has a very corporate feel, which is a shame because the original part of the building has so much charm
Stayed 2 nights in Dec 2025

6/10 Okay

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
If you are over 5ft be prepared to get concussion ! I was in a room up stairs and had to walk around with my head down low beams a hazard (plenty of warning signs) but you easily forgotten at your peril Should be renamed the rose and smashed crown ;) Apart from that lovely place
Stayed 1 night in Dec 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very friendly welcome and after that the staff were always smiling and helpful. The room was lovely, looking out onto the courtyard, and clean. The radiator in the bathroom wasn't working (we were offered a different room but declined as we'd already unpacked) and handrails in the bath would have been helpful but we managed. They are clearly gearing up for Christmas and the tree in reception was beautifully decorated. The hotel itself is 14th-century, quirky and full of character and history, just as we like it, so we had a very happy stay and plan to return one day.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and comfortable stay at the Rose and Crown Hotel for our weekend break in Colchester. Clean room, friendly staff, lovely historic building.
Stayed 1 night in Nov 2025

10/10 Excellent

iona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has a lovely stay room was comfy clean and plenty of lovely condiments
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, good location for transportation.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bed fine, in the more modern wing. Breakfast very good, a shame hotel does not have lunch/evening restaurant. Reception desk is quite high and receptionist hidden, which gave a rather awkward welcome.
Stayed 3 nights in Sep 2025

6/10 Okay

Keir

Business traveller
Liked: Cleanliness
The Rose & Crown is a historic hotel that has charm and historical value. Unfortunately, it does not appear to be being patronised as much as it should. The rooms are warm, clean and comfortable. The staff are friendly which are the most important points for me. The hotel is tired and could benefit from some modernisation. Facilities are also thin on the ground with the absence of a restaurant in the evening. On my last visit, i found that the bar had no draught ales and not even bar snacks. Sadly, i will probably try somewhere else that serves evening food for my next visit to Colchester.
Stayed 1 night in Oct 2025

10/10 Excellent

Swetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the rustic look and feel of the hotel. The room was spacious and clean. The bathroom was modern with a rain shower. It is just a short wark to the town centre, which is a bonus. If I am back to Colchester I would definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Love this hotel and stay here whenever visiting Colchester for weekends away. Very quaint with lots of charm and character. We always stay in older part of hotel and find the rooms much nicer there. Would highly recommend staying here
Stayed 1 night in Oct 2025

6/10 Okay

Chris

Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, room comfort

Bit disappointed

The room was very clean. The reception staff were brilliant also bar staff. Breakfast was a bit disappointing . Toast machine wasn’t working properly, going round 5 times and still not right. The waiter went to the kitchen with a slice of bread and returned with it toasted. When the full English arrived the sausage was nearly white. He took them away. We finished our breakfast. It was after breakfast after about 10 minutes he returned with them cooked but too late. On the whole really think the breakfast was not worth £15.95 each.
Stayed 1 night in Sep 2025

10/10 Excellent

Lori, St. Jacobs O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a unique hotel! So much history. We throughly enjoyed our stay.
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed as part of my daughter’s 21st. Ideal for Castle Park and centre. Did not disappoint
Stayed 1 night in Aug 2025

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good old building reaconditiined. Good service on breakfast, not so good on front desk, just ok. Área near the downtown, at walking distance
Stayed 3 nights in Sep 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, property conditions & facilities, room comfort

Worth the stay

A recently renovated room and bathroom that was spacious, clean and comfortable. Walking distance to shopping and food precinct with a variety of shops, cafes and bars.
Stayed 1 night in Sep 2025

10/10 Excellent

Alison, Goleta

Travelled with family
Liked: Cleanliness, amenities
Convenient location. Nice size room and bath, parking on site A little noisy but not bad for a city location Staff great
Stayed 1 night in Sep 2025

6/10 Okay

Joshua

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not good

Upon arrival all seemed ok. Was given the key and told was in the annex . Was a little disappointed but thought benefit of the doubt. Alas ( If you are giving someone an Annexe would be nice to be informed upon booking) . It was very tired looking and had an awful musty smell. We opened the windows for a while but had to close as was going to a concert that night. After a good evening we returned. Unfortunately the smell had not dissipated at all. Opened the window again which stayed open all night. But didn’t make a difference. The bed was awful it was lumpy and every time you moved made a very loud creaking noise. We didn’t have a good nights sleep at all. Because of this it spoilt the second part of our evening. Couldn’t under why the bar was shut at 10.30 as we were told it would still be open, All in all not a good experience and will not visit this hotel again or recommend to anyone.
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good value.

Lovely hotel, very friendly and helpful reception staff.Good location, free parking, attractive building. However, in my opinion the bed and pillows were very hard and uncomfortable. I did not sleep at all well.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard, Bedford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, comfortable beds. Bar staff were not very organised
Stayed 1 night in Aug 2025