The hotel is an ancient building partly 14thC, with lots of charm. Consequently the facilities do not include a lift. If it was not a hotel i would pay just to have atour inside.
The room was very clean.
The reception staff were brilliant also bar staff.
Breakfast was a bit disappointing . Toast machine wasnât working properly, going round 5 times and still not right.
The waiter went to the kitchen with a slice of bread and returned with it toasted. When the full English arrived the sausage was nearly white. He took them away. We finished our breakfast. It was after breakfast after about 10 minutes he returned with them cooked but too late.
On the whole really think the breakfast was not worth ÂŁ15.95 each.
A recently renovated room and bathroom that was spacious, clean and comfortable. Walking distance to shopping and food precinct with a variety of shops, cafes and bars.
Upon arrival all seemed ok. Was given the key and told was in the annex . Was a little disappointed but thought benefit of the doubt. Alas ( If you are giving someone an Annexe would be nice to be informed upon booking) . It was very tired looking and had an awful musty smell. We opened the windows for a while but had to close as was going to a concert that night. After a good evening we returned. Unfortunately the smell had not dissipated at all. Opened the window again which stayed open all night. But didnât make a difference.
The bed was awful it was lumpy and every time you moved made a very loud creaking noise. We didnât have a good nights sleep at all. Because of this it spoilt the second part of our evening.
Couldnât under why the bar was shut at 10.30 as we were told it would still be open,
All in all not a good experience and will not visit this hotel again or recommend to anyone.
Lovely hotel, very friendly and helpful reception staff.Good location, free parking, attractive building. However, in my opinion the bed and pillows were very hard and uncomfortable. I did not sleep at all well.
We used this hotel as we were seeing Tom Jones at Colchester castle. So location was fab, beautiful old building and the manager had a wealth of knowledge about the property.
Downside. Both our room and our friends room smelt of damp when we arrived and therefore we had to keep the windows open. Our room had a lot of damp and the drain on the shower was very mouldy. And sadly the bar closes at 10.30pm which is a shame as the concert finishes at 10.15 so by the time we walked back we couldnât have a night cap.. so ended up going to a bar further up the road, shame as it would have been nice to sit in the bar..