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Resort Collina d'Oro, Starhotels Collezione

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Photo gallery for Resort Collina d'Oro, Starhotels Collezione

Balcony view
Premium bedding, down duvets, in-room safe, desk
Fountain
View from property
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via Roncone 22 - Agra, Collina d'Oro, TI, 6927
  • Place, Hermann Hesse Museum
    ‪12 min drive‬
  • Place, Casa Camuzzi
    ‪12 min drive‬
  • Place, Hermann Hesse Foundation and Museum
    ‪12 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room (with Spa access)

Premium bedding, down duvets, in-room safe, desk

Double Room (with Spa access)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Kitchenette (with Spa access)

Junior Suite, 1 Bedroom, Kitchenette (with Spa access) | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 Bedroom, Kitchenette (with Spa access)

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Bedroom, Kitchenette (with Spa access)

Superior Suite, 1 Bedroom, Kitchenette (with Spa access) | Premium bedding, down duvets, in-room safe, desk

Superior Suite, 1 Bedroom, Kitchenette (with Spa access)

8.0 out of 10
Very good
(1 review)
  • Valley view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette (with Spa access)

Deluxe Suite, 1 Bedroom, Kitchenette (with Spa access) | Living area | 40-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Kitchenette (with Spa access)

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Resort Collina d'Oro, Starhotels Collezione

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Resort Collina d'Oro, Starhotels Collezione offers 46 accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Collina d'Oro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision.
During your stay at Resort Collina d'Oro, Starhotels Collezione, you'll be close to Hermann Hesse Museum. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, manicures and pedicures or detox wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Hermann Hesse Museum and 8 minutes from Lake Lugano
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Resort Collina d'Oro, Starhotels Collezione offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 570 square feet (53 square metres) and includes conference space. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Resort Collina d'Oro, Starhotels Collezione. For a fee, parking is available.

This 5-star Collina d'Oro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant only serves lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 25 per day)
  • Covered valet parking on site (CHF 25 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 35 for adults and CHF 25 for children
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Vineyard
  • Winery release events

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 570 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 January to 13 February:
  • Bar/Lounge
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 for adults and from CHF 25 for children
  • Covered self-parking fee: CHF 25.00 per day
  • Valet parking fee: CHF 25 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Collina d'Oro Resort
Resort Collina d'Oro
Resort Collina d'Oro Hotel
Resort Collina d'Oro Collina d'Oro
Resort Collina d'Oro Hotel Collina d'Oro

Resort Collina d'Oro, Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 174 reviews
Rating 8 - Good. 34 out of 174 reviews
Rating 6 - Okay. 9 out of 174 reviews
Rating 4 - Poor. 5 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

elizabetta

Liked: Cleanliness, amenities, property conditions & facilities
Clean and super nice!
Stayed 2 nights in Feb 2026

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property cleaned and sofisticated. Breakfast incredible. Only negative point far from the lake.
Stayed 1 night in Sep 2025

10/10 Excellent

CHRISTINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This incredible hilltop resort exceeded all expectations. The facility was top quality, the rooms were impeccable, and the staff was fantastic. The views were absolutely stunning, and the breakfast buffet was one of the best ever. We didn't want to leave!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort in a quiet town away from it all. Staff is amazing. Loved the small but tasty breakfast included with the stay. Wonderful spa that was also included with the stay. Neither the indoor nor outdoor hot tub/jacuzzi was open which was very disappointing. You must have a car if you plan on exploring any other ares of Lake Lugano.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Amenities
Excellent resort
Stayed 4 nights in Jul 2025

10/10 Excellent

yehiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet place, the rooms and the shower are comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Tomas, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff, well maintained and clean hotel. Locations is amazing if you have a car.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Unacceptable! Cigar Smoking at Breakfast...

Our recent stay at this so-called 5-star hotel was a complete disaster, all thanks to the outrageous allowance of cigar smoking during breakfast. It’s absolutely baffling that any hotel, let alone one claiming to be of high caliber, would think it’s okay to let guests light up cigars in a communal dining area. The experience was made even worse by the appalling attitude of the staff. When I initially complained about the unbearable smoke, the waiter casually dismissed my concerns, acting as if I was overreacting. When I persisted, he had the audacity to say, “If I work here and have to deal with this daily, so can you.” Seriously? This level of disregard for guest comfort and health is inexcusable. The entire breakfast was ruined. The air was thick with smoke, making it impossible to enjoy the food or even breathe comfortably. The smell clung to our clothes and hair, making us feel sick for the rest of the day. I can't believe I spent so much money to be treated so poorly and subjected to such a toxic environment. Avoid this place if you care at all about your health and comfort. This is far from a luxury experience—it's more like a nightmare. We won’t be coming back, and I strongly advise others to stay away unless you enjoy breathing in second-hand cigar smoke with your morning coffee.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tommy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
It was extremely loud from a big party and it lasted till past 1am, kids couldn’t sleep at all. Also, complained that the shower smelled like a clogged sewer. If you didn’t close the shower door the whole room would smell. Makes you want to gag and throw up as soon as you walk into the shower.
Stayed 7 nights in Aug 2024

8/10 Good

Soroush

Travelled with family
Liked: Cleanliness, amenities
good
Stayed 7 nights in Aug 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

veronika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is stunning, super quiet, beautifully maintained gardens, gorgeous views etc, but the rooms are different story. They falsely advertise double rooms as 32sq m, which is an absolute lie . Our room was barely 20 sqm. Awful beds & even worse cheap bedding linen. We had only 1 pillow each, when we asked for extra pillows the same person who works as a receptionist brought us extra two even more awful quality pillows. The room quality is a real shame otherwise would be fantastic relaxing hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a nice neighborhood above Lugano. Pricey but worth it. Hotel guests should be aware the photo of the structure overlooking the pool and Lake Lugano is not the hotel wing... those are private apartments. Hotel rooms are nice, but they don't have views. Anyway, our stay was perfectly pleasant.
Stayed 2 nights in Jun 2022

10/10 Excellent

oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Everything is top notch including facilities location and service. Perfect all around. If you can, I highly recommend upgrading to a jr suit with a view. Definitely worth the extra cost. Amazing pool area and beautiful grounds. We loved this hotel.
Stayed 2 nights in May 2022

10/10 Excellent

Charles Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

What a wonderful hotel. Such a beautiful setting and impeccable service. Kudos to the staff for their attention to detail. One of the best hotels I have ever stayed in.
Stayed 2 nights in Jun 2021

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort 😍

The place is stunning, decor of the hotel is very tasteful and feels exclusive. The pool area is also very beautiful. Service is great and staff are very professional and courteous. Only downside was the gym (on the website it says well appointed fitness center but the quality of the machines is not there, then again if you just need free weights and cardio it's enough) and the restaurant- for the price I expected the food to be amazing - it was nice but a little bistro could have done the same, there was nothing special about it. The hotel is only 15mns drive into Lugano center and there are many walking hiking paths directly from the hotel. There is also a free indoor carpark with 2 charging stations for electric cars. All in all, it's quiet and romantic and i would definitely recommend this hotel.
Stayed 1 night in Aug 2020

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Really loved our stay. Actual hotel I found to be even better than the pictures. Amazing views, pool, gym, food, staff, room, shower etc all was perfect! Would love to visit again
Stayed 2 nights in May 2020

10/10 Excellent

anita joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Perfect location, beautiful and peaceful surroundings , a gorgeous and well organized hotel. Will definitely go back
Stayed 1 night in May 2020

10/10 Excellent

Rami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

כיף בלוגנו מלון חלום

מלון מעוצב לתפארת, חדרים גדולים, נקי בטירוף. צוות הדיב מאוד.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the location and view!
Stayed 1 night in Sep 2019