Didn't get a chance to see how the room looked. I booked through Expedia and they did not have our reservation. Wanted to charge me extra to stay when I had my itinerary already printed out from Expedia. We went across the street to the Motel 6 and had a wonderful stay there! Very disappointed in Red Lion Caseyville. I will say that the Red Lion in Harrisburg PA is top notch!
They have roaches. It would be great if they didnât have roaches. Nice sized room, smart tv, great shower pressure but the ROACHES RUINS ALL THAT â
The room was nice.. I seen bug in the bathroom and by the door.. staff is terrible... they changed me a 50 deposit and it still have not been refunded yet.. its been 3 days.. bad motel and staff...
Staff was helpful for check in and with assistance in getting my refund. When i arrived at room and turned on the lights i saw at least 15 small cockroaches run. Several of these were on the bed.
We are completely disappointed and angry with this hotel's service, which demonstrates insecurity, lack of cleanliness, and poor customer service. There were cockroaches throughout the room.
The second evening, upon arriving after eigth hours out, we found our room opened. We complained to the front desk, and they simply said "Sorry" and blamed the cleaning staff.
We will never return to this hotel or any of the same chain
Beddings has brown streaks stain and dog paws prints black, hallway carpet is dirty, bad smell in hallway. Cockroaches . Got what i paid for , Just saying.
Bring your own bath soap.
There was cockroaches in the room.. its terrible . in my life i never stayed like this type of dirty hotel. i was feeling vomitâŠvery bad break fast . only bread. I feel i wasted my money..