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CityClass Hotel Alter Markt

4.0 star property
VIP Access

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Photo gallery for CityClass Hotel Alter Markt

Daily buffet breakfast (EUR 18.90 per person)
Junior Suite | View from room
Lobby
Front of property
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Alter Markt 55, Cologne, NW, 50667
  • Place, City Hall
    ‪1 min walk‬
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Musical Dome
    ‪6 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

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About this property

CityClass Hotel Alter Markt

Hotel with a restaurant, steps from City Hall
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CityClass Hotel Alter Markt's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from City Hall and Cologne Philharmonic
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel Alter Markt.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe-Lounge Alter Markt55 – On-site café. Open 24 hours.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, area is walkable and convenient. Hotel clean and comfortable, staff very friendly and helpful. Would recommend to family and friends.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were comfortable and the staff was beyond helpful and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room - we had a great view of the cathedral from our room which was lovely. Service was exceptional - Daniel at the front desk upgraded our room and he was very friendly and made us feel very welcomed. Location is very central and local to a lot of bars and pubs, plus the cathedral and train station. Great sound proofing of our room - it was a noisy friday night on the street below but when we shut our windows, couldn’t hear anything. Overall great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean rooms!
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying at this hotel. Very comfortable bed with quality linens, nice buffet, quiet, helpful friendly staff, perfect location and all at a reasonable price. What more could you ask for?!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice room
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 3 night stay in the heart of the old town 2 mins walk from the Amazing Cathedr
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to Cologne Cathedral

I picked this hotel because of its location. 10mins walk from Cologne main station and a few minutes from Cologne Cathedral. The room was perfect for one person and soundproofing was fantastic so I had no problem sleeping. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

John, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean and comfortable room. Beds were comfortable. It was warm in the room though despite having AC, fan and the window open.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on pedestrian street near Dom. Rooms are very small, but clean and reasonably well equipped with fridge and iron and mini ironing board. Some noise from the street and the bells of the Dom, but the soundproofing with the window closed was ok. The air con unit was difficult to use and not super-effective.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Well located. AC wouldn’t go below 19°C
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond

Stayed 1 night in Aug 2025

6/10 Okay

Warren

Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Free drinks. Outstanding breakfast.
Stayed 3 nights in Aug 2025

6/10 Okay

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Alter Markt is a happening place. Great location for food, nightlife and shopping. At arrival my room AC was broken and they did not have another room for me until the next day. The room is quite small and the bed is quite hard. They do have new double pain windows so the street noise is very minimal. For the rate they charged me (during Gamescom) I would have expected more. But overall it is fine and even very good if the rate is $200-$300 a night but not worth the $500 a night I was paying
Stayed 4 nights in Aug 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to all the bars in the old town and the Cathedral and River. Reception staff were exceptionally friendly and knowledgable about the area, giving us a map and highlighting the best places to eat and drink. We travel a lot and this is one of the best hotels i have stayed in
Stayed 2 nights in Aug 2025

8/10 Good

Tina

Stayed 3 nights in Aug 2025

10/10 Excellent

Srinidhi.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like! Excellent property close to old town and extremely friendly and helpful staff!! The rooms are mini apartments loaded with everything from microwave, dishes, dishwasher and even an ironing board with iron!! Highly recommended!!
Stayed 2 nights in Aug 2025

10/10 Excellent

gwyn

Stayed 1 night in Aug 2025

8/10 Good

Marie-Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front of house staff. Air conditioning fixed promptly when not working on first night of stay. Good hot and cold breakfast choices available in the buffet.
Stayed 3 nights in Aug 2025

6/10 Okay

Arzu

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff that were kind and helpful with all issues. Clean and luxurious room. Would come back to stay at this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility in a premium locations. Small rooms but the experience, breakfast and location more that made up for it. Highly recommend!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to explore Old Cologne

We loved our stay here! We were so close to absolutely everything we wanted to see and do. Even though the hotel is right at the Market Square, it was incredibly quiet. Very clean and comfortable. Enjoyed breakast every morning as well.
Stayed 3 nights in Aug 2025