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Hotel am Augustinerplatz

4.0 star property

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Photo gallery for Hotel am Augustinerplatz

Economy Double Room (Tiny Kölsch) | Hypo-allergenic bedding, in-room safe, individually decorated
Junior Suite (Large Cologne) | Hypo-allergenic bedding, in-room safe, individually decorated
Reception
Reception
Pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Hohe Str. 30, Cologne, NW, 50667
  • Cologne Cathedral
    ‪9 min walk‬
  • Chocolate Museum
    ‪10 min walk‬
  • Musical Dome
    ‪12 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Economy Double Room (Tiny Kölsch)

Economy Double Room (Tiny Kölsch) | Hypo-allergenic bedding, in-room safe, individually decorated

Economy Double Room (Tiny Kölsch)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Extra Large Dome)

Suite (Extra Large Dome) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite (Extra Large Dome)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Large Cologne)

Junior Suite (Large Cologne) | Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite (Large Cologne)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single Room (Single Carnival)

Economy Single Room (Single Carnival) | Hypo-allergenic bedding, in-room safe, individually decorated

Economy Single Room (Single Carnival)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Double Room (Medium Rhine)

Premium Double Room (Medium Rhine) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room (Medium Rhine)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Double Room (Small Invest)

Hypo-allergenic bedding, in-room safe, individually decorated

Business Double Room (Small Invest)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel am Augustinerplatz

Art Deco hotel with fitness centre and sauna
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include Access to hot tub, a business centre and conference space. Housekeeping is available once per stay.
Hotel am Augustinerplatz offers 53 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Each accommodation is individually furnished and decorated. 38-cm LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Hotel am Augustinerplatz. During your stay, you're just a quick walk from Hohe Strasse. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Cologne Cathedral and Chocolate Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel am Augustinerplatz offers its guests Access to hot tub, a sauna, and a fitness centre. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 635 square feet (59 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel am Augustinerplatz. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

This Art Deco Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Leon s – On-site bar.
Room service (during limited hours) is available.

Languages

English, German, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge

Restaurants on site

  • Leon s

Things to do

  • Gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 635 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1951
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-cm LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Mews Digital Key mobile app before check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Mews Digital Key mobile app before check-in.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

am Augustinerplatz
am Augustinerplatz Cologne
am Augustinerplatz Hotel
Augustinerplatz
Hotel am Augustinerplatz
Hotel am Augustinerplatz Cologne
Hotel Augustinerplatz
Hotel am Augustinerplatz Hotel
Hotel am Augustinerplatz Cologne
Hotel am Augustinerplatz Hotel Cologne

Hotel am Augustinerplatz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 142 out of 440 reviews
Rating 8 - Good. 179 out of 440 reviews
Rating 6 - Okay. 75 out of 440 reviews
Rating 4 - Poor. 32 out of 440 reviews
Rating 2 - Terrible. 12 out of 440 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Thierry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sian

Stayed 1 night in Dec 2024

10/10 Excellent

Heidi, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
Stayed 3 nights in Dec 2024

6/10 Okay

ROGER

Disliked: Amenities
4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
Stayed 4 nights in Dec 2024

10/10 Excellent

JERE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SEHR GUT !! Great location. There is a parking garage right next door. Fairly close to train station. Shopping and transportation very close. Rewe grocery store around the corner. Hard Rock Cafe is close by as well. You can get access to a gym nearby as well.
Stayed 2 nights in Nov 2024

4/10 Poor

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Booked extra large dome suite for 4 nights, paid for on Expedia. Issues: Completed online booking process, including entering passport details which is too intrusive. Despite this, check in still took far longer than normal. Was told I only needed to pay city taxes. Unauthorised charge for full stay (700 ) taken from original credit card, despite already paying through Expedia. Told I need to wait 2 weeks to get this back. As others have said, no info provided on check in. Email sent on day 2 providing wifi password, & One Key activation. Strong smell of ciggarette smoke pumped continuously into the bathroom which filled the room. Extremely unpleasant. Of note: The room is very dusty, there are lots of shiny services and dust comes in through the windows so I can see why the cleaners don't bother. Clean bedding & sinks, although hair found in bath plug hole. Damp patch on sofa and damp hand towel found on checking in. Only one large towel provided. The bath has a low shower attachment so no standing shower. Minimal facilities provided, empty fridge, no soap in toilet, no tea making facilities. Dark room with broken wardrobe light so no way of seeing in the wardrobe or safe at night. Comfy bed, although 2 singles pushed together with 2 single duvets may not suit some. The room may be sound proofed but windows are not, located on main road near fire station. Pros: Receptionists polite and keen to rectify what issues they can, providing towels and pillows on request.
Stayed 4 nights in Nov 2024

6/10 Okay

Angela

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Not great

Good location. Poor checkin, made everyone queue and wait for exactly 3pm. We had exposed wires, workmens stuff in corridor all weekend. Room service poor, dirty floors n surfaces
Stayed 3 nights in Nov 2024

10/10 Excellent

Saul

Stayed 2 nights in Nov 2024

10/10 Excellent

Jon, Westland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. My only complaint would be how the shower was laid out, it was very easy to get water all over the place, but since I was traveling abroad maybe that's just how they are over there?
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

RISHI

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms. Not cleaned properly, hairs in bath and not daily cleaned even though asked. Very dusty and dirty and stains on couches. Yuk!
Stayed 5 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2024

6/10 Okay

ali

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

ali

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, friendly front desk, card secure elevator, in room air conditioning, and convenient location- 15 minute walk on Höhe Straße to the Hauptbahnhof.
Stayed 3 nights in Jul 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool and location
Stayed 1 night in Jul 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Firas, London

Travelled with partner
Disliked: Amenities
Good location in central Koln 15 mins on foot from the central station...our room was big and had a functioning AC The room was full.of dust and spiderwebs - lack of professional cleaning - minimum amenities in the room - WiFi was really bad adn didnt cover the entire room on the second floor! They didnt have the complimentary bottle of wine so they offered 2 glasses of white wine instead. It's not a four star hotel...needs a lot of improvements
Stayed 4 nights in Jul 2024

10/10 Excellent

richard

Stayed 1 night in Jul 2024

8/10 Good

Houssam, Toronto

Liked: Cleanliness, staff & service
The location was good
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Disliked: Cleanliness
Good location. Hotel is dirty. I told them about a dirty personal disposable item outside of my door in the hallway and the cleaning service or maids never picked it up. I told the front desk on two consecutive nights. I also asked the maid to leave a box of tissues in my room because the box in my room was empty. She was near my room and said she would handle. Never did. I would not return.
Stayed 2 nights in Jun 2024