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Shangri-La Colombo

5.0 star property

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Photo gallery for Shangri-La Colombo

Suite (Shangri-La) | Egyptian cotton sheets, down duvets, minibar, in-room safe
2 bars/lounges, lobby lounge
Outdoor pool, pool umbrellas, pool loungers
Lobby
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1 Galle Face, Colombo, 00200
  • Place, One Galle Face
    ‪1 min walk‬
  • Place, Galle Face Green
    ‪2 min walk‬
  • Place, Galle Face Green Night Market
    ‪8 min walk‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Twin Room, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Twin Room, Lake View

9.8 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View - Lounge access with breakfast, high tea & happy hour

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View - Lounge access with breakfast, high tea & happy hour

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View - Lounge access with breakfast, high tea & happy hour

Egyptian cotton sheets, down duvets, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View - Lounge access with breakfast, high tea & happy hour

  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(16 reviews)
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed - Lounge access with breakfast, high tea & happy hour

Executive Suite, 1 King Bed - Lounge access with breakfast, high tea & happy hour | Egyptian cotton sheets, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed - Lounge access with breakfast, high tea & happy hour

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom - Lounge access with breakfast, high tea & happy hour

View from room

Apartment, 1 Bedroom - Lounge access with breakfast, high tea & happy hour

  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms - Lounge access with breakfast, high tea & happy hour

Apartment, 2 Bedrooms - Lounge access with breakfast, high tea & happy hour | Egyptian cotton sheets, down duvets, minibar, in-room safe

Apartment, 2 Bedrooms - Lounge access with breakfast, high tea & happy hour

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

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About this property

Shangri-La Colombo

Catch some rays at the beach or spend the day relaxing at Shangri-La Colombo's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Shangri-La Colombo. During your stay, you'll be connected to a shopping centre and just a quick walk from One Galle Face. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Central, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with reflexology, manicures and pedicures or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • 6 minutes by foot from Galle Face Green and a 3-minute drive from Pettah Market
  • Airport shuttle service available for a fee
Shangri-La Colombo offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 50203 square feet (4664 square metres) and includes a conference centre. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury Shangri-La Colombo. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Colombo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Central – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill – This steakhouse specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill – On-site bar. Open daily.
Sapphyr Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central
  • Sapphyr Lounge
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (50,203 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 99 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Colombo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 432 out of 575 reviews
Rating 8 - Good. 90 out of 575 reviews
Rating 6 - Okay. 30 out of 575 reviews
Rating 4 - Poor. 14 out of 575 reviews
Rating 2 - Terrible. 9 out of 575 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not friendly or helpful when I called from the airport. Only 2 regular towels in the bathroom. No hand or face towels. No turn down.
Stayed 1 night in Dec 2025

10/10 Excellent

Nimisha

Stayed 3 nights in Dec 2025

10/10 Excellent

Mahadevan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel just didn’t seem to work. Check in was massively slow, the room was not ready when we arrived after check in time and the hotel amenities were just not great. Capital bar was ok but a little bit underwhelming, room service took forever and the room felt tired. One time room service even quizzed my logic for ordering. Wish I had stayed at the resort a day longer and got a 03:00 transfer.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Sushil

Stayed 2 nights in Dec 2025

10/10 Excellent

Mano

Stayed 1 night in Dec 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were kind. Hotel is typical corporate hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities
wonderful country with amazing people! Looking forward coming back again
Stayed 8 nights in Nov 2025

10/10 Excellent

Taimoor

Stayed 1 night in Dec 2025

10/10 Excellent

naveen, gilberts

Stayed 1 night in Dec 2025

10/10 Excellent

Don

Stayed 2 nights in Nov 2025

10/10 Excellent

Aisalan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Room service, staff and especially the breakfast buffet. I will definitely come back here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Great stay, fantastic room, and outstanding staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
A+ experience, in particular the responsive and friendly staff.
Stayed 1 night in Nov 2025

6/10 Okay

Vijaya Manoor

Stayed 3 nights in Nov 2025

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
pofessional all round service cleanliness have never stayed at a Shangri-la hotel before and was really impressed generally.with everything.
Stayed 2 nights in Nov 2025

6/10 Okay

Riaz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room supposed to be Ocean view but it was partial ocean view! Check out and check in takes very long.
Stayed 5 nights in Nov 2025

10/10 Excellent

Haji

Business traveller
Liked: Cleanliness, staff & service
The breakfast was just too good
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Travelled with pets
Liked: Cleanliness
Sexy
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire, Lincoln

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Sharlene, Mount Cook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be in the position where your children become unwell overseas is extremely stressful, we were fortunate however to experience a service at Shangri-la Colombo that went above and beyond my expectations of any accomodation. A particular mention to the chefs- particularly the head chef who prepared special meals to accomodate my 2 year old sons recovery, the restaurant staff, the hotel staff who daily asked of my childrens wellbeing & empathising being parents themselves. The volume of housekeeping we required was WELL above our quota but not once was there a single comment. A particular mention of the restaurant manager (Maki); who on one occasion upon seeing my level of distress experiencing this kind of event while being away from home responded- "while you are away from home, separated from your own family- you become a part of ours here", numerous occasions during our stay you offered if we required "absolutely any assistance" possible to simply contact you, this individual is an absolute asset to Shangri-la chain, i can't emphasize that enough, he was incredibly helpful. I realise there is a certain level of expectation when staying at higher end accomodation, this experience excelled above and beyond. I would without hesitation recommend any family stay here, it's especially when the unexpected occurs travelling this kind of support exceeds any monetary considerations. Thank you Shangri-la Colombo!!! ❤️🇱🇰
Stayed 4 nights in Oct 2025

10/10 Excellent

Fateha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel, such great food and the service was excellent! Pasan was great providing us with copious chai, non stop requests and was great all round, Eranda was excellent too. I wish I remembered everyone’s name, but would recommend the stay for their service alone - couldn’t do enough for us. Hotel rooms were clean, would recommend their half board option (some of the best food we had in Sri Lanka) and great shower facility too.
Stayed 1 night in Nov 2025

6/10 Okay

Sanjeewa, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
Confusing check in and somewhat indifferent check in staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Room was impeccable, staff was extremely friendly and the fact that it was connected to the mall was a major plus
Stayed 5 nights in Oct 2025