Comfort Suites South Park

2.5 star property

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Photo gallery for Comfort Suites South Park

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View | Balcony view
Exterior
BBQ/picnic Area
Studio Suite, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
931 South Ave, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪18 min walk‬
  • Virginia State University
    ‪5 min drive‬
  • Rogers Stadium
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪33 min drive‬

Room options

Deluxe Studio Suite, 1 King Bed with Sofa bed, Balcony, Lake View

7.8 out of 10
Good
(9 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Oversize Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds

8.4 out of 10
Very good
(35 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Mobility and Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites South Park

Hotel in Colonial Heights with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a 24-hour front desk and a computer station.
Comfort Suites South Park offers 92 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites South Park. During your stay, you'll be within walking distance of Keystone Antique Truck and Tractor Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 1-minute drive from Appomattox River and a few minutes from Regal Southpark Mall
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Comfort Suites South Park. Self parking is free.
Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites South Park
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Hotel Colonial Heights
Comfort Suites South Park Hotel
Comfort Suites South Park Colonial Heights
Comfort Suites South Park Hotel Colonial Heights

Comfort Suites South Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1010 reviews
Rating 8 - Good. 288 out of 1010 reviews
Rating 6 - Okay. 132 out of 1010 reviews
Rating 4 - Poor. 64 out of 1010 reviews
Rating 2 - Terrible. 72 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful hotel, and breakfast was great!!
Stayed 2 nights in Apr 2025

6/10 Okay

Keyera

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful thank you everyone was a pleasure and a blessing to
Stayed 4 nights in Apr 2025

2/10 Terrible

Robbin

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff infriendly. Room was not clean. I dropped something & was looking for it. It haad rolled under night stand, where I found trash also. Window had shear curtains. Could not close other cirtains. Not good especially for single women. Room door would not lock from outside. Maintenance did fix immediately. Waited 10 minutes at front desk to check in before anyone came to desk. They were in back talking. This is a military town but they would not give me a military discount even through I had an ID. Disgrace toward military personnel, which is most of there business. I have stayed at Comfort Inn in many areas and always received my discount. I tried to call front desk on night to ask a question. Tried 4 times and no one answered. I let it ring for approximately 2 minutes each time. Glad it wasn't an emergency.
Stayed 2 nights in Apr 2025

2/10 Terrible

chana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We arrived late in the evening, and upon entering our room were met with the overpowering smell of cigarette smoke. Not like someone had smoked in the room, but like 10 people had smoked in the room and no one opened any windows. Both myself and my daughter have asthma, and there was no way we could sleep in there. When I went to the front desk to be switched to another room, he was unable to provide one due to the hotel being booked. I will say that he didn't even seem surprised though; as soon as I requested another room his response was "oh- I can just check you out instead", with complete nonchalance. When I explained that we were tired after having driven for seven hours to get there (traffic and construction), he then explained that the hotel was full. I ended up spending the next hour calling around to find another hotel to stay at, and we didn't get to bed until 1am for our 8am event. He was nice though, and even typed a letter explaining why we checked out right after checking in so that I could submit this along with my refund request. Incidentally, I'm still awaiting that refund, but I haven't stopped calling about it. This was a major disappointment.
Stayed 1 night in Mar 2025

6/10 Okay

Ava

Stayed 2 nights in Mar 2025

6/10 Okay

Omolara

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Lorraine

Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Stayed 1 night in Mar 2025

10/10 Excellent

Shanise

Travelled with family
Liked: Cleanliness, amenities
The property is very clean and nice and up-to-date. The staff are wonderful and very communicative. They have this grapefruit juice that is the absolute best. Thanks to the staff for making it for me. I enjoy it every single stay❤️❤️
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Excellent clean big rooms beautiful bathroom great place to stay
Stayed 3 nights in Mar 2025

8/10 Good

MICHAEL

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mercy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kateryna

Travelled with family
Disliked: Cleanliness, amenities
Unfortunately, the cleanliness of the room did not meet our expectations. Specifically, we found the room to be unclean and not sanitary, which made our stay quite uncomfortable. As my son has asthma, the situation was particularly challenging for us, as the condition of the room affected his ability to sleep properly. We attempted to address this during our stay, but the circumstances made for a very difficult night.
Stayed 1 night in Mar 2025

8/10 Good

alfred

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My room was great and the staff was very friendly but I was there for nine days and didn't get room service a single time
Stayed 9 nights in Mar 2025

10/10 Excellent

Arnae

Stayed 2 nights in Mar 2025

10/10 Excellent

kristian

Stayed 5 nights in Mar 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The experience was pretty good!!! Front Desk was clean and friendly!! Curb appeal was ok. Breakfast was good and Check out was ok
Stayed 2 nights in Mar 2025

10/10 Excellent

OLUSOLA

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Laurie

Liked: Staff & service, property conditions & facilities, room comfort

Very comfortable bed

Great hot breakfast and very comfortable bed and pillows. The bathroom could have been cleaner. The shower floor was textured and needed to be scrubbed with a brush to get rid of soap scum. There was also mildew in the caulk
Stayed 1 night in Mar 2025

10/10 Excellent

JOSHUA, LEVITTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas were clean and tidy. Staff was helpful, attentive, and timely. Room was clean, plenty of towels, and plenty of places to plug-in. Wi-Fi was great.
Stayed 1 night in Mar 2025

2/10 Terrible

Marie

This was canceled as it was in the wrong state. I called the hotel and they canceled it for me. Why is Expedia still charging my account although it’s pending I’ve tried reaching out to Expedia several times several ways nobody answers. Please call me back or email me. You’re sending me messages so it will go through. Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

walter

Disliked: Property conditions & facilities
elevator was down. I had to carry my luggage up 5 floors! Kinda ruined my night & my perception of the motel....
Stayed 3 nights in Mar 2025