2/10 Terrible
Joni
28 May 2025
Filthy carpet, elevator floor was dirty with unidentifiable “matter” in the corners. Room carpet was somewhat cleaner than h, stains Sam’s small hole in arm of bedroom chair, stains on the decorative cover on bed. Pulled the bedspread down and a live bedbug scurried across the sheet. The walkthrough took 90 seconds and we left the building. The desk clerk suited us that they would approve a refund with hotels.com s as soon as they asked for it. Then we spent precious daylight trying to find a number for hotels.com. Please provide a way to converse with a person!
Joni
Stayed 1 night in May 2025