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Quality Inn West Columbia - Cayce

Property class: 2.5

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Photo gallery for Quality Inn West Columbia - Cayce

Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Exterior
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3020 Charleston Hwy, West Columbia, SC, 29172
  • Place, Three Rivers Greenway
    ‪3 min drive‬
  • Place, South Carolina State Farmers Market
    ‪4 min drive‬
  • Place, Lexington Medical Center
    ‪7 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn West Columbia - Cayce

Along with a nightclub, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run films. Bathrooms include baths or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Columbia - Cayce. During your stay, you'll be connected to a shopping centre and close to South Carolina State Farmers Market. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • 11 minutes by car from University of South Carolina and 15 minutes from Fort Jackson
Quality Inn West Columbia - Cayce offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. A nightclub, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn West Columbia - Cayce. Free self parking is available.

Smoking is allowed in designated areas at this West Columbia hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 131 out of 455 reviews
Rating 8 - Good. 121 out of 455 reviews
Rating 6 - Okay. 76 out of 455 reviews
Rating 4 - Poor. 62 out of 455 reviews
Rating 2 - Terrible. 65 out of 455 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Yvoni

Liked: Staff & service
No comment
Stayed 1 night in Jan 2026

10/10 Excellent

FREDY

Stayed 1 night in Jan 2026

10/10 Excellent

Yesenia

Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Stayed 2 nights in Jan 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my stay
Stayed 2 nights in Jan 2026

8/10 Good

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

8/10 Good

Beth

Travelled with family
Liked: Staff & service
The clerk was polite, the room clean. It was noisy I could hear tvs in other rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless. The customer service was superb. The staff to include Rohetta, Connie, Deep and Juanita, Ms. Betty and Diane deserve KUDOS for jobs well done. Could not ask for better service. They brought me into Platinum status in style.
Stayed 2 nights in Nov 2025

8/10 Good

BARTOSZ D., CHICAGO

Stayed 1 night in Nov 2025

4/10 Poor

Marcos

Stayed 2 nights in Nov 2025

10/10 Excellent

John, PLYMOUTH

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the breakfast was very good. It was in a good location and I had a couple of options within walking distance for drinks and dinner. The staff at the front desk were very nice and helpful
Stayed 1 night in Nov 2025

8/10 Good

Debohra

Liked: Cleanliness, staff & service
Ideal location. Staff was accommodating and courteous. Facility is older but room was clean and the bed was comfortable which was all I needed to sleep and get back on the road,
Stayed 1 night in Nov 2025

4/10 Poor

JOSE L., Miami

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room clean , mattress broken means the springs were wore down , general aspect was like they gonna close soon or turn down the whole building. Ice machine only at first floor working. Vending machine with s few things. Breakfast consisted basically corn flakes and toast bread, DONT TRY THE EGGS . They are like liquid eggs looks like from hospital dinner type. On top of that hair were found. The guy replacing the eggs very rude jump on front of me to place more eggs and hair were part of the combo I guess. For 80dls is not worth……….
Stayed 1 night in Nov 2025

6/10 Okay

Terry

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first room they gave us was very dirty, so we had to switch due to a stopped up toilet someone had used (#2) and couldn't flush. It also had lots of dirt on the floors. The second room was cleaner but the shower was had a major crack/hole in it and the tub was dirty plus there was a dead roach on the floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Great breakfast. Comfortabble room.
Stayed 1 night in Oct 2025

6/10 Okay

Katlynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Dead bugs all over ( flies etc.) Food crumbs behind the beds. Tile,flooring etc in poor condition.
Stayed 1 night in Oct 2025

6/10 Okay

America

Travelled with family
Liked: Staff & service
An airport shuttle would have been a bonus.
Stayed 1 night in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Great place to stay. Doors leak warm air in and light
Stayed 1 night in Oct 2025

10/10 Excellent

Joselinne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Gretchen

Disliked: Cleanliness, property conditions & facilities
Drawers had trash in them upon check-in. Overall impression that this place is run down and dirty
Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Parking was easy. The location was good. However, it was a bit noisy. The people who had a room above us were extremely noisy. There were some younger people walking around outside our room late nigh/early morning, being loud.
Stayed 1 night in Oct 2025

8/10 Good

Melissa D.

Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa D.

Stayed 1 night in Sep 2025