My Wife and I enjoyed our stay at Tru by Hilton Columbia Downtown. We booked from Saturday to Monday and the hotel was fully booked. The price was very reasonable compared to the value you receive. Comfortable feel and modern property. The staff is extremely friendly. We had the pleasure of checking in with Lillie at the reception desk. The general manager sent me a message prior to our check in date, which I appreciated. We received messages from the Hotel staff asking how everything was going throughout our stay. The room was immaculate, the only thing I should have requested was a bigger comforter for the bed, lol.
The proximity to Colonial life arena is a big reason why we choose this hotel. We took an uber to the arena Saturday night and it was only $10, the evening was beautiful and we decided to walk back to the hotel after the Maxwell concert. It was about a 20 minute leisurely walk. My Wife and I felt safe walking back, we were amongst a crowd of concert goers at first which fizzled down and then we realized we were amongst a bunch of USC students out enjoying their Saturday night. lol!
Great night in Columbia and looking forward to our next stay at Tru Downtown Columbia. Close to different shops and restaurants, close to the Zoo and Botanical garden. Officially designated our Hotel of choice when weâre in town.
Thank you!!
The rooms are clean but sterile, no personality. There is not enough parking; guests have to park on the streets and a lot double parked in the hotel lot. And we were on the 7th floor and there was a noise similar to air conditioner running on the top of the building. Couldnât sleep!
Upon chucking in a young man was at the counter talking to another while a female was waiting on another couple. The two were looking at their phones and talking so I said can I check in please. He said, Iâll be with you in a minute. Then he walked off not to inform me he would return, he didnât say anything but looked at his cell phone. After the girl helped the couple she immediately help me with checking in. She even provided a bag with two water, she was great.
However, not only will you pay for your room, we found out we had to pay for parking at $12 a night which is totally unacceptable.