We've used vrbo several times with success but this was the worst experience ever. I hate to leave a scathing report, but it was not clean or supplied. Floors were sticky, food was still in kitchen sink, toothpaste down bathroom cabinet. No coffee mugs or coffee, no spoons, only 2 forks, knives and plates. Blinds were broken, rugs and couches looked filthy. I arrived late in evening so had to stay one night, but it was not the cozy setting advertised.