2/10 Horrible
Berhanu
1 sept. 2025
Les points faibles : Personnel et service, Ă©quipements, infrastructures et conditions de lâhĂ©bergement
The stench of stale cigarettes and a musty, unidentifiable odor clung to the air the moment I stepped into the room, so thick it felt like a physical presence. It was a smell that promised sickness, and it delivered. By the second day, a persistent cough had taken root, a constant reminder of the noxious environment. My frustration only compounded when my room key failed, locking me out. I tried calling the front desk, but the phone rang endlessly, a hollow sound in an empty lobby. I saw no staff anywhere. With no other option, I was forced to sit in my car for hours, the helplessness and anger building with every passing minute. When a staff member finally appeared and begrudgingly answered my call, their attitude was dismissive, as if my inconvenience was a personal affront to them. The way they spoke to me was demeaning and cold, a far cry from the welcoming service one expects when paying for a room. This wasn't a relaxing getaway; it was an infuriating ordeal. Every aspect of this stayâfrom the foul air to the utter lack of care from the staffâmade it a complete waste of money. I wouldn't wish this experience on anyone. I donât recommend anyone
Berhanu
Séjour de 2 nuits en août 2025
