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Hotel Costanera Concepcion

3.5 star property

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Photo gallery for Hotel Costanera Concepcion

Exterior detail
Economy Twin Room | In-room safe, desk, laptop workspace, free WiFi
Lobby
Eco-friendly toiletries, hair dryer, towels
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cochrane Poniente No. 75, Concepción, 4070295
  • Place, Catedral de la Santisima Concepcion
    ‪13 min walk‬
  • Place, Plaza de la Independencia
    ‪14 min walk‬
  • Place, Cerro Caracol
    ‪16 min walk‬
  • Airport, Concepcion (CCP-Carriel Sur)
    ‪14 min drive‬

Room options

View all photos for Economy Room

Economy Room | In-room safe, desk, laptop workspace, free WiFi

Economy Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, free WiFi

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
ibis Concepcion
Concepción
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 531 reviews
The price is CHF 36
28 Jun - 29 Jun
ibis Concepcion

About this property

Hotel Costanera Concepcion

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and 24-hour room service. Change of towels is available on request
Hotel Costanera Concepcion offers 138 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

This Concepción hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Costanera Concepcion, you're just a quick walk from Happyland. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Happyland and Catedral de la Santisima Concepcion
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Hotel Costanera Concepcion also features a fitness centre, concierge services, and laundry facilities.

This 3.5-star Concepción hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Hemisferio – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CLP 10,000 per night)
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hemisferio

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CLP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 30000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CLP 10000 per night (1 ft away)
  • Pet fee: CLP 30000 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CLP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton Concepcion Hotel

Hotel Costanera Concepcion Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 379 reviews
Rating 8 - Good. 96 out of 379 reviews
Rating 6 - Okay. 50 out of 379 reviews
Rating 4 - Poor. 19 out of 379 reviews
Rating 2 - Terrible. 10 out of 379 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Sherry Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better and better

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concepcion Mercur

Super frienly staff , easy parking
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not great

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

It could be better

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto para viaje de negocios
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities
Buena atencion del personal
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Bianca

Liked: Amenities
Os quartos sao antigo. Havia um time de futebol hospedados sem muita supervisão que fizeram bagunca por toda noite. A academia é muito simples, poderia ter pelo menos um armario para colocar nossos pertencentes e mais pesos.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem espetacular. Atendimento do recepcionista Jesus fez toda a diferença. O quarto era perfeito, vista linda do por do sol, silencioso, chuveiro com ótima pressão e temperatura, a cama grande eextremamente confortável. Foi sem dúvida o melhor custo benefício que já nos hospedamos até hoje.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, servicio y comodidad
Stayed 1 night in Aug 2025
Verified

8/10 Good

vanessa

Liked: Staff & service, property conditions & facilities, room comfort

Hotel a olhedor

Local acolhedor , atendimento pelos funcionários incrível
Stayed 25 nights in May 2025
Verified

10/10 Excellent

Diana Marcela

Liked: Cleanliness, amenities
Buena atención, habitación cómoda, desayuno rico
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Gracias, Mercure!

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención de personal de recepción y de restaurante.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Angel

Liked: Cleanliness, staff & service
En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Auteliano Antunes dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vale o seu preço

O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Claudia Garay

Liked: Cleanliness, staff & service
No funcionaban varias luces en la habitación y no se veían varios canales en la TV. Otros tantos con un sonido terrible.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Vista da cidade. Nao tenho o que reclamar.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Eduardo Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay un tren pasando no sé cada 15 minutos y qué hace literalmente retumbar la habitación con el característico silbato. Por otra parte el estacionamiento no está incluído. Además cobran el IVA aunque hagas la reserva por expedia o a través de su aplicación de socio de hotel no te salvas. Otra cosa que no me gustó es que cobran con la tarjeta sin siquiera mostrar la pantalla entonces Uno no sabe lo que está pagando por esta razón la recepcionista accidentalmente presionó que sí al cobro de una comisión extra en la tarjeta, un impuesto por usar tarjetas extranjeras que cobran en algunos lugares en Chile. Rescato la buena disposición y que la recepcionista se tomó con tranquilidad el tener que anular la transacción. Otra cosa es que la habitación es demasiado oscura y además el agua caliente demora un montón paradójicamente dicen ahí que hay que cuidar el agua.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supera las expectativas

Muy buen hotel, restaurant muy agradable y si bien la carta no es muy amplia, lo que hay es muy sabroso. El único pero fue que el aire acondicionado de la pieza de mis hijos no funciona
Stayed 1 night in May 2024
Verified

8/10 Good

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadía , personal amable , buen desayuno , lo único en contra son las bocinas de metro tren que a veces puedes desparte
Stayed 2 nights in Mar 2024