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Concord Plaza Hotel

3.5 star property

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Photo gallery for Concord Plaza Hotel

Indoor pool
Lobby
Lobby
Indoor wedding
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Pet-friendly

Explore the area

View in a map
45 John Glenn Drive, Concord, CA, 94520
  • Place, The Veranda
    ‪11 min walk‬
  • Place, Six Flags Hurricane Harbor Concord
    ‪14 min walk‬
  • Place, Sunvalley Shopping Center
    ‪16 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Non Smoking (King)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, Non Smoking (King)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Concord Plaza Hotel

Hotel in Concord with golf course and free breakfast
Along with a golf course, this smoke-free hotel has an indoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Concord Plaza Hotel offers 323 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course. In addition to an indoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Concord Plaza Hotel. During your stay, you'll be within walking distance of The Veranda. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a golf course, a gym and golf lessons
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 14 minutes on foot from The Veranda and a 2-minute drive from Chilpancingo Dog Park
  • Cats and dogs welcome for a fee (restrictions apply)
Concord Plaza Hotel offers its guests a golf course, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 6024 square feet (560 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Concord Plaza Hotel. For a fee, parking is available.

This 3.5-star Concord hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
Concord Plaza Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Golf caddies
  • Golf carts
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Private wine tours
  • Pro golf shop
  • TV in common areas
  • Wine tours

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (6,024 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Concord Walnut Creek
Crowne Plaza Concord Walnut Creek
Crowne Plaza Walnut Creek
Crowne Plaza Walnut Creek Concord
Crowne Plaza Walnut Creek Hotel
Walnut Creek Concord
Crowne Plaza Concord Walnut Creek Hotel
Concord Plaza Hotel Hotel
Concord Plaza Hotel Concord
Concord Plaza Hotel Hotel Concord
Crowne Plaza Concord / Walnut Creek
Crowne Plaza Concord / Walnut Creek an IHG Hotel

Concord Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 977 reviews
Rating 8 - Good. 205 out of 977 reviews
Rating 6 - Okay. 164 out of 977 reviews
Rating 4 - Poor. 85 out of 977 reviews
Rating 2 - Terrible. 112 out of 977 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brett

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stay was good. Great hotel with great beds. Breakfast needs work
Stayed 2 nights in Aug 2025

4/10 Poor

Stacey

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hi I would actually like to request a partial refund . Our bed had stains on it. Also, our room was easily accessible from the gym window!! We couldn’t believe it. Someone used it and opened the window and stood on our patio while our kids were sleeping .
Stayed 1 night in Aug 2025

4/10 Poor

Lindsey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

disappointed.

they were working on the spa/jacuzzi, yellow tape all around, kind of disappointing. Room was outdated and not quite like the pictures, maybe they are in-between remodeling some of the rooms. bathroom was ridiculously small. the door almost hit the toilet was hard to get in and even close the door. complimentary breakfast was literally 3 in pancakes and parfaits. and that's it. and water and coffee. so don't waste your time there. Staff was super friendly which is a plus but I wish the rest was a better experience but that's what you get for a $100 room i guess.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Check in took a bit as there was one person working the desk with a line of 6-7 when I got in line. When it was my turn, they couldn’t find my reservation until they went in the back for some time and came out saying it was all good. Not sure if the hotels.com booking hadn’t communicated with there system but all worked out. I was excited to have found such a great deal and treated myself to
Stayed 1 night in Aug 2025

6/10 Okay

Gail

The property is old and I believe one day it had been gorgeous. The atrium was full of trees and plants and beautiful colored lights at night. It was the highlight. Check in was extremely slow, something about a WiFi problem. Also only one person to check every one in and handle questions/problems. One lady was furious about several attempts and her keys not working. The spacious room, while clean, had a foul old cigarette smell. As a last minute one night stay, the hotel was ok.
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

JP died trip

The hot tub didn’t work, seemed run down
Stayed 2 nights in May 2025

2/10 Terrible

Clifford

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I try to do my best to avoid leaving a negative review, but I feel compelled to share my recent experience at the Concord Plaza. Not enough room to write a full review and really capture the experience so Ill just summarize. Stayed in August in the middle of summer. Room was 85 degrees. Waited 3 hours before ùthey finally gave us another room. Elevator broken so we had to use the stairs. Stairwell doors locked. Fun. Spa out of order. Its been out of order for over a year. New room had red stains like a pool of red liquid dried. The pool had a 2 inch layer of green sludge and oily ooze. No way Im getting in there. Our key cards would demagnatize every 12 hours. 3 day stay not once did workers step inside to clean change linen ect. We were only given 1 towel for the entire 3 days. Entire place reaked of Marijuana. The ceiling in the hallway has black mold and severe water damage. Seemed to be only one poor guy working the front desk for 24/7. He was very nice nice amd helpful. The pool and spa were a big reason we booked at the Plaza. Both were unusable. Literally the worst hotel experience ive ever had.
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Arthur

Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience, staff was awesome!

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I got the room for some me time with a nice AC. But then the AC wasn’t really working. Didn’t realize that till the next day when the temperature was really hot. The cable selection was also kind of bad and one night it felt like how cable was back the year just turned 2000. lol! The one thing that I really liked about the stay was the room was very spacious. Which was a plus yea that’s very much is it.
Stayed 3 nights in Aug 2025

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Yadira Eric

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has a lot of potential but under the bed was still dirty, there was stains on the bedsheets, the shower draining was not clean. The towels were smaller than the average towels. The mirror in the room was dirty. There was no window screens. The window area had a smell. Maybe if they upgraded the whole room this would be such a great hotel but aside that the pool is dirty af and the hot tube was out of order
Stayed 2 nights in Aug 2025

6/10 Okay

Maria Eloisa

Travelled with family
Disliked: Staff & service
There was a convention when we stayed at the hotel. I asked to check in a little early, since we arrived early. The lady did not apologize or say “I’m sorry we don’t have any rooms avail at this time.” She just said “no rooms avail. Come back at 3” Zero customer service. I’ve stayed at this place several times and I’m not sure if I’ll be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Reggie

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

6/10 Okay

Rosenda

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, clean, convenient, friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel to stay.

Carpet was dirty and a staff at front desk was not care of customer. I don’t recommend this hotel anymore. No warm breakfast provided, just dry food in plastic bag instead.
Stayed 4 nights in Aug 2025

2/10 Terrible

Debra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misleading 5 star rate, our room was dirty. The carpets, ceiling and walls in bathroom had stains. Wish I could submit the photos. Grimy parking lot & room. we were out in the back of the hotel where the rooms were old and dirty. Be careful you get what you pay for I guess.
Carpet
Cieling
Carpet
Bathroom
Stayed 1 night in Jul 2025

4/10 Poor

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioning did not work, the room was hotter than the outside ambient temperature. The room had a clogged sink, falling shower rod and as mentioned the AC did not work.
Stayed 1 night in Aug 2025

10/10 Excellent

Jillian, Cupertino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area and pool area are very nice
Stayed 2 nights in Aug 2025

8/10 Good

Rayda

Travelled with group
Dated hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price.
Stayed 2 nights in Aug 2025