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Hotel Manhattan, BW Signature Collection

3.0 star property

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Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

View in a map
17546 US 59, New Caney, TX, 77357
  • Place, Big Rivers Waterpark & Adventures
    ‪12 min walk‬
  • Place, Speedsportz Racing Park
    ‪1 min drive‬
  • Place, Lake Houston Wilderness Park
    ‪10 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette )

Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette ) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette )

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchenette (Kitchenette )

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Kitchenette (Kitchenette )

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Manhattan, BW Signature Collection

Hotel in New Caney with bars/lounges and fitness centre
2 bars/lounges, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station. Housekeeping is available once per stay.
Hotel Manhattan, BW Signature Collection offers 109 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.
During your stay at Hotel Manhattan, BW Signature Collection, you're just a quick walk from Grand Texas. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from Grand Texas and 6 minutes on foot from Speedsportz Racing Park
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 498 square feet (46 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Manhattan, BW Signature Collection. Self parking is free.

This 3-star New Caney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.99 for adults and USD 7.50 for children
  • 2 bars/lounges

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 498 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in fee: USD 30 for check-in between midnight and 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.99 for adults and from USD 7.50 for children
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 30 for check-in between midnight and 2:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Manhattan BW Signature Collection
Hotel Manhattan, BW Signature Collection Hotel
Hotel Manhattan, BW Signature Collection New Caney
Hotel Manhattan, BW Signature Collection Hotel New Caney
Best Western Premier Executive Residency Grand Texas Hotel

Hotel Manhattan, BW Signature Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 111 out of 246 reviews
Rating 8 - Good. 32 out of 246 reviews
Rating 6 - Okay. 34 out of 246 reviews
Rating 4 - Poor. 31 out of 246 reviews
Rating 2 - Terrible. 38 out of 246 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Bryce

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The staff was very good but it is severely understaffed
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
We were really impressed for the price. Super friendly and helpful staff. Short drive to all the amazing food texas has to offer.
Stayed 3 nights in Jun 2025

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Ritchie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

please look at reviews before staying

The room was clean, the kitchenette had dinning wear and pots and pans to use. The ac never got cold and smelled terrible. The bathroom cabinet door fell off into the floor before we even got into our room so we walked into that and we tried to keep it propped it up. We paid for a room with 2 queen beds and a couch and the transferred us to just 2 queens with no downcharge of what we paid extra for the couch. You get 2 towels so we had to request more. You get 1 key and it hardly worked. We went down to request another room and nobody was at the front desk. I pushed the call button and waited 15 minutes and nobody ever came. Breakfast is not included and there is no pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
The showers are awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in May 2025

6/10 Okay

Gerald

Stayed 3 nights in Jun 2025

10/10 Excellent

Cinthya

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Peter

Stayed 1 night in May 2025

2/10 Terrible

Evelyn, New Braunfels

Travelled with family
Disliked: Staff & service
Staff not knowledgeable, confused with our/other reservations. Took an estimated 30 minutes to get our room. Was directed to different rooms, either key did not work in one, another room was already occupied. Never had an experience like this with other hotels.
Stayed 1 night in May 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect ! Clean and the staff was helpful. The bar outside was awesome and got to view some fireworks. The shower also was very relaxing, it had different settings like rain shower, massage, hand shower and etc. 10/10
Stayed 1 night in May 2025

10/10 Excellent

Jose Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Chantel

Travelled with partner
Liked: Staff & service
The staff were great. We had an issue with the lights in our room going out multiple times. Someone came and flipped the breaker to get them on the first time but they kept going out. We ultimately had to pack up in the dark in the middle of the night and move to another room.
Stayed 1 night in May 2025

10/10 Excellent

Jahaira

Liked: Cleanliness, staff & service, property conditions & facilities
I love how clean and spacious the rooms are!
Stayed 1 night in May 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two TVs in my room. This is the life

This place is awesome two tvs in my room it’s modern comfortable and so cool. They have delicious food served a bar and all sorts of cool stuff the staff is just great my soaps are all fancy and smell so Good there lemony
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Dear Owner Happy Employee$$$ Make Happy Costumers

The place is great, it’s new so beds and pillos are comfortable, there isn’t carpet in the rooms which is a great idea so bad odors or bacteria doesn’t stay in BUT sadly housekeeping at this place COMPLETELY SUCKS! We stayed for 5 days and on the 3rd day we had to bring a trash bag out in the hallway because housekeeping NEVER EVEN BOTHERED TO ASK IF WE NEEDED ANYTHING, then on the fourth day she came in and took some trash, gave us clean towels when we didn’t needed then because i brought my own from home and since they were new she took them and by the time we arrived back to our room it was late at night and since they were white it was impossible to find them, anyway she NEVER cleaned the toilet, nor the shower, it has soap stains in glass walls and showerheads which makes it disgusting. It really needs WAY BETTER IMPROVEMENT ASAP, also floors are swept but NOT CLEAN so there’s that. I REALLY HOPE THEY MAKE CHANGES ASAP BECAUSE WE’RE COMING BACK NEXT YR, AND WOULD LOVE TO STAY THERE BUT HOUSEKEEPING MUST IMPROVE BIG TIME OTHER THAN THAT ALL GOOD!
Stayed 4 nights in Apr 2025

4/10 Poor

Brandon

Travelled with family
Found bugs in room
Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new hotel to always stay when we are in town!
Stayed 1 night in Mar 2025

2/10 Terrible

Audrey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lound Music coming from lobby, drunk and loud people in hallways and room, large amount of infrastructure people staying at the same hotel the night we were there, they were drunk, yelling, fighting, we got no sleep, no manager on duty next morning to address concerns. Handicap accessible room was close to horrible noise from lobby. Basically most miserable stay we've ever had. Will never stay at this hotel again.
Stayed 1 night in Jan 2025

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Could have had better internet as we could not stream our tv. The bath and kitchen sinks both would not drain very well. There was no toilet paper holder.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jerry

Stayed 1 night in Dec 2024