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Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

4.0 star property

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Photo gallery for Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

Interior detail
Daily buffet breakfast (USD 12.95 per person)
Outdoor pool, free pool cabanas, pool umbrellas
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Place, Memorial Hermann
    ‪3 min walk‬
  • Place, Main Event Entertainment
    ‪5 min walk‬
  • Place, Woodlands Mall
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, Accessible, Non Smoking (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

9.0 out of 10
Wonderful
(85 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG

Hotel with free parking, 6-minute walk to Main Event Entertainment
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG offers 152 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG. During your stay, you're just a quick walk from Main Event Entertainment. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Main Event Entertainment and a 1-minute drive from Memorial Hermann
  • Free local-area shuttle service
Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 7770 square feet (722 square metres) and includes conference space. The business-friendly Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG also features a garden, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4-star Shenandoah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Johnny's – On-site restaurant.
The Blue Bar – On-site cocktail bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 7,770 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (178 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah by IHG
Crowne Plaza Shenandoah an IHG Hotel
Holiday Inn Hotel Suites Shenandoah The Woodlands
Crowne Plaza Shenandoah - The Woodlands Area by IHG Hotel
Crowne Plaza Shenandoah - The Woodlands Area by IHG Shenandoah

Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1005 reviews
Rating 8 - Good. 167 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dylan

Stayed 1 night in Sep 2025

10/10 Excellent

Rolando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Lawana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service!

My husband and I have recently started traveling to the Woodlands for business purposes. We stayed the first two times at a different hotel having an pleasant experience. My husband liked the pictures online of this hotel and suggested trying it out. I reluctantly agreed. This was a great idea. The hotel looks tastefully updated. The rooms are comfortable, clean, and the bedding is really comfortable. The hot tub that the staff warms up for you really elevated the experience. But what really stands out is the excellent service we are provided with. Jennifer at the front desk has gone above and beyond to take great care of us the two times we have stayed there. We truly appreciate her and look forward to continuing to stay at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, and great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Zondranika Cloud

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and we’ll definitely be back! Wonderful service, staff, location, and cleanliness! Our bed was so comfortable it was hard to get out of it! Definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Stayed 2 nights in Sep 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good hotel, but shower could have been better.

Great service and decent facilities and restaurant (at least, the complementary breakfast was pretty good). The towel rack in my bathroom was broken and almost falling off the wall. I was out in a handicapped room because that’s all that was left. The shower head was like a garden hose sprayer set on “jet” mode and there was a puddle extending about 1.5 ft from the tub after my shower. Overall, everything was great except the shower (and the broken towel rack). Typical collapsing/flat hotel pillows - pretty standard expectation, so I’m not docking any points for that.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Stayed 1 night in Aug 2025

10/10 Excellent

Bahadir

Stayed 1 night in Aug 2025

10/10 Excellent

Candace

Stayed 1 night in Aug 2025

8/10 Good

jack, saginaw

Liked: Property conditions & facilities
Okay
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, comfortable stay!

We can't rave enough about how clean and comfortable our stay was! We were traveling with my sister, who does not often stay in hotels, and MIA at the front desk went the extra mile to find a room for her near us on our floor. We very much appreciated her kindness and careful search for a room that worked for my sister. The room was scrupulously clean in every respect. We especially appreciated having the top sheet & comforter SEPARATE from one another, so we could cover up with the lighter sheet and/or comforter as we wanted. Hygiene products were high-end and very welcome. The TV and A/C operated flawlessly. My sister said her room was equally well prepared and very comfortable. The breakfast was perhaps the best one we've ever had in a hotel. We just LOVED the fat sausage links and wondered where they came from -- simply delicious. My sister & I try to eat a keto diet, and there were plenty of selections at breakfast that worked for us. The Crowne Plaza Shenandoah is very near our family that we were visiting, making access easy & quick. For any future stays in the Conroe area, we will definitely choose the Crowne Plaza again. We would recommend it without hesitation to anyone looking for an excellent stay in the area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yousra

Stayed 4 nights in Jul 2025

2/10 Terrible

Oscar

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lori Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, as always!
Stayed 2 nights in Aug 2025