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Best Western Conway

2.5 star property

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Photo gallery for Best Western Conway

Lobby
Free daily full breakfast
Reception
Lobby
Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
816 E. Oak Street, Conway, AR, 72032
  • Place, Hendrix College
    ‪20 min walk‬
  • Place, The Lantern Theatre
    ‪3 min drive‬
  • Place, Faulkner County Museum
    ‪4 min drive‬
  • Airport, Little Rock, AR (LIT-Clinton National Airport)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

1 Queen Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Smoking Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Smoking Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

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About this property

Best Western Conway

Hotel in Conway with free breakfast and 24-hour business centre
This hotel features a 24-hour business centre, a business centre and dry cleaning. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Conway offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Conway hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western Conway. During your stay, you'll be within walking distance of Hendrix College. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from The Lantern Theatre and a few minutes from Faulkner County Museum
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Conway. Free self parking is available.

Smoking is allowed in designated areas at this Conway hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Conway
Best Western Motel Conway
Best Western Conway Motel
Best Western Conway Hotel
Best Western Conway Conway
Best Western Conway Hotel Conway

Best Western Conway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 223 out of 539 reviews
Rating 8 - Good. 189 out of 539 reviews
Rating 6 - Okay. 82 out of 539 reviews
Rating 4 - Poor. 23 out of 539 reviews
Rating 2 - Terrible. 22 out of 539 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Althea

Travelled with family
Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Sep 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Patricia

Travelled with family
Disliked: Cleanliness

Not what I expected of a 8 star rated hotel.

Parking was okay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Shelbi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower had mold in it. We didn’t even stay in the hotel, the place was dirty and the front desk guy was rude. I do not recommended this place EVER. And it’s way over priced for a trashy place.
Stayed 2 nights in Oct 2025

6/10 Okay

Patrice

Stayed 1 night in Sep 2025

6/10 Okay

vickie

The bed was so uncomfortable! My back was killing. Parking was good. The breakfast was typical hotel breakfast with good coffee. The staff was ok. The room felt like it needed an update.
Stayed 1 night in Sep 2025

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness, staff & service
Felt dewy in the room both times I’ve stayed here. The mattress is very springy and overall very outdated looking.
Stayed 1 night in Sep 2025

4/10 Poor

Nancy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Moldy Smells and Damp

The lady at front desk was so nice! Can’t say that about the hotel tho. When we opened the door to our room the moldy and cigarette smell was unreal. I get migraines and knew immediately that I wouldn’t be able to stay in the room. The lady kindly moved us to another room. As we were going in, the people next to us asked how our room was. I told her we had moved and she immediately said that they did too. Anyway, smell was some better so we stayed. Beds were ok. Carrier old and kinda dirty looking. Commode leaked water in the floor. I am guessing this is a hotel that is older has not been updated, at all. Just a damp feel in room. Anyway, I guess I was disappointed that I paid $140+ for a room in a Run down b room, or rooms. The breakfast was fine.
Stayed 1 night in Sep 2025

8/10 Good

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. Great for our very short stay.
Stayed 1 night in Sep 2025

8/10 Good

Thomas R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again

Friendly staff, clean comfortable room. Nice full breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and pleasant experience
Stayed 1 night in Aug 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service
Fairly average hotel. Room smelled a little funky and bed was uncomfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

La Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a one night stay.

We were traveling with two dogs. The staff was very friendly. The room was comfortable and the a/c was ice cold! Perfect for a one night stay.
Stayed 1 night in Aug 2025

8/10 Good

Dulane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Great variety of hot and cold breakfast items and coffee 24/7! The room was clean and orderly with all the needed amenities - coffee maker, fridge and microwave. Had no trouble with internet access. I had a lovely, relaxing stay. Would recommend Best Western in Conway for your next hotel stay! I know it will be my choice again!
Stayed 3 nights in Aug 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay

Roomy, nice bed and shower, pleasant and professional staff, good parking, near a great variety of eating establishments. Zero complaints.
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old motel. The carpet in our floor was dirty, felt wet and smelled. I had tried to cancel my reservation prior to arrival but could never get anyone to answer the phone. Tried to cancel through Expedia and they never could get someone to answer either. Once we arrived, the gentleman at the front desk was very friendly. However, the room was not great. The tiny bathroom was dirty, the room smelled like mildew and cigarette smoke, the carpet was filthy. This establishment needs MAJOR updates! Would not recommend nor would we stay again.
Stayed 1 night in Jun 2025

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Rose

Stayed 2 nights in Jun 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
the area was ok. no pool.
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Business traveller
Liked: Cleanliness, room comfort

Good & bad

We had a nonsmoking room which smelled like a smoking room. That is bad for people with airway disease like us. They would probably changed our room but we were too tired to go ask. The shower has 2 shower heads with no usage instructions telling how to change from the stationary head to the hand held one. The carpet is damaged near the entry door. Breakfast is great! Room was clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025