the room was in good condition , the front lobby smelled amazing and the receptionist Tammy was amazing . The water just wasnât hot enough in the shower
Staff were amazing. They checked the waffle batter for dairy because I have an allergy. I am also a partial paraplegic and am about 3 1/2 feet tall in my chair. They opened doors helped me unpack and reach the extra pillow from the cabinet. I felt so welcomed
Customer service is at a high standard. Staff is friendly without being intrusive. Shout out to Melissa in the breakfast area. She is what great establishments are made of! Great coffee every single day! Nice breakfast.
Rooms: love the pillows! These pillows are for me. Soft, contours to my sleeping pattern and are just so comfy. I slept extremely well.
The area is not walkable due to Hwy 501 and you can't just cross the street to get to restaurants or to CCU (3 mins away)-you need to drive or take Uber. But i still think it is more than worth a stay as it is still close to downtown Conway, airport, The Market Commons etc. You will also need to order dinner for delivery if you can't go out.
My wish: water in the room. Dinner served onsite or options to buy something other than salty snacks.