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IXORA Hotel and Spa

3.0 star property

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Interior
Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout curtains
Interior
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪6 min drive‬
  • Place, Eryri National Park
    ‪6 min drive‬
  • Place, Swallow Falls
    ‪28 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains

King Deluxe Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for King Junior Suite

King Junior Suite | In-room safe, desk, laptop workspace, blackout curtains

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Valley View

Double Room, Valley View | In-room safe, desk, laptop workspace, blackout curtains

Double Room, Valley View

9.8 out of 10
Exceptional
(7 reviews)
  • Valley view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for King Room Woodland View

King Room Woodland View | In-room safe, desk, laptop workspace, blackout curtains

King Room Woodland View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room Woodland View

Twin Room Woodland View | In-room safe, desk, laptop workspace, blackout curtains

Twin Room Woodland View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Valley View

Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout curtains

Twin Room, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Accessible Room

Queen Accessible Room | In-room safe, desk, laptop workspace, blackout curtains

Queen Accessible Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

IXORA Hotel and Spa

This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and laundry facilities. Change of towels is available on request
IXORA Hotel and Spa offers 106 accommodations with a safe and a hairdryer. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
During your stay at IXORA Hotel and Spa, you'll be within walking distance of Eryri National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body treatments, massages or body scrubs at the spa
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Eryri National Park and 14 minutes from Conwy Castle
  • Pets welcome for a fee
IXORA Hotel and Spa offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly IXORA Hotel and Spa also features spa services, laundry facilities, and a lift. Free self parking is available.

This 3-star Conwy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per person per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

IXORA Hotel Spa

IXORA Hotel and Spa Hotel

IXORA Hotel and Spa Conwy

IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 198 reviews
Rating 8 - Good. 48 out of 198 reviews
Rating 6 - Okay. 12 out of 198 reviews
Rating 4 - Poor. 7 out of 198 reviews
Rating 2 - Terrible. 6 out of 198 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

4/10 Poor

sheena

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Lots of noisy dogs
Stayed 2 nights in Feb 2026

8/10 Good

Tony

Stayed 1 night in Feb 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff were really friendly, lovely spa and the food was amazing.
Stayed 1 night in Feb 2026

2/10 Terrible

Emma

Stayed 1 night in Feb 2026

8/10 Good

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The staff at hotel amazing friendly and very helpful hotel room amazing breakfast was the best cooked breakfast and bar restaurant amazing very good priced had amazing 4 days there will be going again
Stayed 3 nights in Feb 2026

10/10 Excellent

Zarko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a picturesque setting. The staff were superb throughout. We'll definitely be returning
Stayed 2 nights in Feb 2026

10/10 Excellent

Dom

Stayed 1 night in Jan 2026

10/10 Excellent

P

Stayed 4 nights in Jan 2026

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities
Our room was spotless, had everything we needed for our stay, bed was so comfy slept like babies. Views great. Staff all very helpful breakfast great choices. We booked a table for evening meal. Faultless and good value. Little shop by the lifts great for snacking after being to the spa
Stayed 1 night in Jan 2026

8/10 Good

Deana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good stay. The room was clean and had everything we needed, and the staff were polite and helpful throughout. We used the on-site gym, which was well equipped and had everything needed for a good workout. We ate dinner at the hotel twice and on both occasions the food was enjoyable, with very friendly and attentive staff. Breakfast in the morning was okay, though it would have benefited from a wider selection of fruit options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities
The hotel staff were fantastic. They made our stay. The food and drink were lovely. Only criticism was the sausage at breakfast seemed very cheap. The location is brilliant. I’ll definitely return. Room was good but it lacked bathrobes. These are needed when you have a bath in the room. Even rang down to see if they had been forgotten but was told they weren’t available. Other rooms I’ve stayed in like this have provided them. There was also some paint coming off the ceiling in two or three places. There was think dust in the air vent above the toilet.
Stayed 1 night in Jan 2026

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Heat hotel
Stayed 3 nights in Jan 2026

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff were really helpful & friendly. Checking in went smoothly. The staff in the spa were also lovely. Room wasn't very clean, dirty hand prints on the shower doors, dirty walls in the toilet. But apart from that we did have a wonderful stay. Breakfast was plentiful & fresh. Would definitely come back again.
Stayed 1 night in Jan 2026

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked one night for spa break spa fully booked with people on day packages and local people we walked past and people crammed in like sardines did not look enjoyable at all !! the price of spa should be included in room rate so the paying staying guests who have travelled get to use spa and it’s not crammed and overbooked complete waste of time a lot young people lots of drugs being smoked in rooms the snell was disgusting fire alarms went off ruining our stay even more ! Called reception to complain he said they had several complaints on the drugs the wave machine broken so nothing much to see or do no pubs or restaurants on walking distance for 20 minutes drive away, evening meal was lovely breakfast was awful cheap bacon and sausage will not returm
Stayed 1 night in Jan 2026

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and hotel was really nice and really friendly staff. Only downside was the bed was really firm and we found it quite uncomfortable as we prefer a softer mattress.
Stayed 2 nights in Jan 2026

8/10 Good

Natalie

The staff are very
Stayed 2 nights in Jan 2026

4/10 Poor

Graham

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel itself is good, although a bit overrated. Staff very polite and very kind always willing to help. Unfortunately, our stay was spoiled straight upon arrival. We have been told that we can book spa in on arrival to the hotel. So we deciaded to go with this place as a birthday treat for my wife. Unfortunately when we arrived we were advised no free spaces and we couldnt get accomodated. This was not ideal as there isnt much to do around....and obvioulsy we wouldnt of come here knowing spa was no go.... big downfall. We stayed 1 night. Hotel is nice . We had a breakfast following morning [ its on a pricey end] it has a hot food and a continental option. Continental option was a bit crap, sweet teats like croissant and chocolate buns were hard, i bet you could knock someone out with it :) all in all, stay was as it was .... will we come back? Probably not. The big compliment to lady on reception with long hair, (3rd and 4th of Jan)who was the most helpful, supportive and friendly woman there :)
Stayed 1 night in Jan 2026

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was very good
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025