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Mayan Hills Resort

3.0 star property

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Photo gallery for Mayan Hills Resort

Fountain
Exterior
Exterior
Family Cabin, Kitchenette, Mountain View | 1 bedroom, free WiFi, bed sheets
32-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast included
  • Pet-friendly
  • Room service

Explore the area

View in a map
Carretera Salida Hacia Guatemala, Copan Ruinas, Copan
  • Central Park
    ‪11 min walk‬
  • Macaw Mountain Bird Park & Nature Reserve
    ‪3 min drive‬
  • Copan Ruins
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, Courtyard View, Poolside

Standard Double Room, Courtyard View, Poolside | 1 bedroom, free WiFi, bed sheets

Standard Double Room, Courtyard View, Poolside

  • 10 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin, Kitchenette, Mountain View

Family Cabin, Kitchenette, Mountain View | 1 bedroom, free WiFi, bed sheets

Family Cabin, Kitchenette, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, free WiFi, bed sheets

Basic Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Front of property

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  • Parking included
  • Free WiFi
  • Laundry
4.7 out of 5, Exceptional, 3 reviews
The price is CHF 71
includes taxes & fees
13 Sept - 14 Sept
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About this property

Mayan Hills Resort

Hotel with free breakfast, a quick walk to Central Park
This hotel features an outdoor pool, a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a children's pool and express check-out.
Mayan Hills Resort offers 10 accommodations with complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Copan Ruinas hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Mayan Hills Resort, you're just a quick walk from Pyramid over Santa Rosa Temple. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Central Park and Museo de Arqueología Maya
  • Cats and dogs welcome free of charge (restrictions apply)
Mayan Hills Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Mayan Hills Resort. Self parking is free.

Smoking is allowed in designated areas at this 3-star Copan Ruinas hotel.

Guests are served a free full breakfast daily from 8 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: USD 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 5 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mayan Hills Resort Copan Ruinas
Mayan Hills Copan Ruinas
Mayan Hills Resort Hotel
Mayan Hills Resort Copan Ruinas
Mayan Hills Resort Hotel Copan Ruinas

Mayan Hills Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 102 reviews
Rating 8 - Good. 20 out of 102 reviews
Rating 6 - Okay. 16 out of 102 reviews
Rating 4 - Poor. 6 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fidencio, Dacula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio organizado y la atención excelente
Stayed 2 nights in May 2025

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy excelente
Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so pretty, the cabins are big, nice pool, delicious food and great staff. Easy for walk to town.
Stayed 1 night in May 2025

2/10 Terrible

Vivian

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst night ever, the staff left a 6pm not restaurant open after that not body only 1 security the rooms on the top on the mountain old people cant not come is so hard and the light when off and the put it after one hour and half the phone from the room not work and try to call for the number of the hotel notbody answer if something happens not help on all i wake up early not body there so horrible!!! I wish i can get my money back also AC not good enough for the weather.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Hike to your room

So, it stated on Hotels.com that there were only 2 rooms left… The entire place was empty other than one other family. I got a cabin because that's all I had as an option for 3 people. There was no ramp for cars or for you to carry your luggage down. Now, I'm with my 70-year-old mom & 60 yr old aunt. The cabin they gave us was atop another hill!!! Needless to say, my family could not make the walk just to get to the cabin. It was a far far walk, not ideal if you have any heavy luggage. There was only one worker there to help but we had to try to carry everything else ourselves, it was rough and my mom didn't make it halfway. Went back to exchange for another room, but they didn't say anything as the hotel was empty and everything was under construction or being painted. Being hungry after the 4-hour bus ride there, the kitchen and service was horrible. My mom got a baleada and even starving, she couldn't eat it! Expensive & horrible. The TV worked for 1 day, the water was cold but I expected that and it was full of ants. Won't go back. The only nice experience was at the Mariposario with the few butterflies they had.
Stayed 2 nights in Apr 2025

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness
Full of bugs and rooms very dirty, old humid towels
Stayed 1 night in Apr 2025

10/10 Excellent

Carmindo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butterfly greenhouse was absolutely stunning! The2 w w we×23r34222²11 w entire grounds are
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Peaceful, great relaxing spot!
Stayed 1 night in Mar 2025

8/10 Good

Herman Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Laura

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice hotel with lots of stairs. Not suitable for wheelchair, elders or strollers. The staff was very kind and helpful. No complaints with any staff member. The family cabins where big, confortable but didnt feel soo clean. The bathroom towels felt old and didnt smell fresh. The property is beautiful, the pool was nice and clean. Overall if you dont have a problem with stairs, youll be fine. We just hope they clean the rooms a little better.
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to vacation
Stayed 2 nights in Jan 2025

8/10 Good

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We had a wonderful stay at Mayan Hills. The staff were very helpful and the food was good. Beautiful setting. We enjoyed visiting the ruins and parrot sanctuary.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff great service . Enjoyed Great views .
Stayed 3 nights in Oct 2024

8/10 Good

Cassidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hills on the property were beautifully landscaped, and the butterfly observation room was a wonderful surprise. We were perplexed to not see any local Mayans at the Mayan Hills.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fidencio, Dacula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, I like it
Stayed 1 night in Aug 2024

10/10 Excellent

brynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place!
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Stayed 1 night in Jul 2024

10/10 Excellent

Marisol

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool place!
Stayed 1 night in Jul 2024

10/10 Excellent

oscar f

Liked: Cleanliness, staff & service, property conditions & facilities
Everything, very good
Stayed 1 night in Jun 2024

10/10 Excellent

oscar f

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

KATHERINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jun 2024

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente servicio y hopitalidad
Stayed 1 night in May 2024