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Scandic Palace Hotel

4.0 star property

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Photo gallery for Scandic Palace Hotel

Presidential Suite | In-room safe, free WiFi, bed sheets
Restaurant
Hallway
Suite | In-room safe, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Room service
  • Gym

Explore the area

View in a map
Rådhuspladsen 57, Copenhagen, 1550
  • City Hall Square
    ‪1 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪16 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(17 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Plus)

In-room safe, free WiFi, bed sheets

Superior Twin Room (Plus)

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

In-room safe, free WiFi, bed sheets

Economy Double Room

8.4 out of 10
Very good
(58 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | In-room safe, free WiFi, bed sheets

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed (Plus)

In-room safe, free WiFi, bed sheets

Superior Double Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, free WiFi, bed sheets

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | In-room safe, free WiFi, bed sheets

Suite

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Room

In-room safe, free WiFi, bed sheets

Superior King Room

  • Sleeps 2

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Double Room Economy

In-room safe, free WiFi, bed sheets

Double Room Economy

  • Sleeps 2

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

  • Sleeps 1

View all photos for King Superior Plus

In-room safe, free WiFi, bed sheets

King Superior Plus

  • Sleeps 3

View all photos for Palace Suite

In-room safe, free WiFi, bed sheets

Palace Suite

  • Sleeps 3

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Queen Room

In-room safe, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Twin Superior Plus

In-room safe, free WiFi, bed sheets

Twin Superior Plus

  • Sleeps 2

View all photos for Junior Suite

Living area | Heated floors, printers

Junior Suite

  • Sleeps 3

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About this property

Scandic Palace Hotel

Hotel with 3 restaurants, steps from City Hall Square
Along with 3 restaurants, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Scandic Palace Hotel offers 169 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Scandic Palace Hotel. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, 3 restaurants and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the local sightseeing
  • Steps from City Hall Square and Strøget
  • Pets welcome free of charge
There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. A 24-hour health club, a vending machine, and multilingual staff are also featured at Scandic Palace Hotel. Parking is available for a fee.

This Copenhagen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Breakfast – On-site restaurant.
Capa Bar – On-site restaurant. Open daily.
Capa Restaurant – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 380 per day)
  • Parking on site (DKK 380 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: DKK 229 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Breakfast
  • Capa Bar
  • Capa Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Bowling alley

Family friendly

  • Bowling alley
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Built in 1910
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service

More

  • Eco-friendly toiletries
  • Heated floor
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:00 PM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 01 January:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 229 per person
  • Self-parking fee: DKK 380 per day
  • Nearby parking fee: DKK 380 per day (328 ft away)
  • Early check-in is available for a fee
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copenhagen Hotel Palace
Copenhagen Palace
Copenhagen Palace Hotel
Hotel Palace Copenhagen
Palace Copenhagen
Palace Copenhagen Hotel
Palace Hotel Copenhagen
Scandic Palace Hotel Hotel
Hotel Scandic Palace
Scandic Palace Copenhagen
Scandic Palace Hotel Copenhagen
Scandic Palace Hotel
Scandic Palace
Scandic Palace Hotel Copenhagen
Scandic Palace Hotel Hotel Copenhagen

Scandic Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1180 reviews
Rating 8 - Good. 388 out of 1180 reviews
Rating 6 - Okay. 169 out of 1180 reviews
Rating 4 - Poor. 55 out of 1180 reviews
Rating 2 - Terrible. 28 out of 1180 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Stayed 2 nights in May 2025

6/10 Okay

Rowena

Stayed 4 nights in May 2025

6/10 Okay

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort

No hospitality for arriving guest

Great location! On site restaurant or bar looked nice but not available to hotel guest unless you make reservations in advance we were told. Not convenient for hotel guest just arriving who would just like to sit and have a drink and a bite to eat after long travel day. Don’t think I would stay at this hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great location to main city area. Staff are helpful. Room was clean, nice. Bed was comfortable. Breakfast was excellent! One detractor was the noise. Our room was facing out toward a busy street and people/bars/carousing could be heard until about 2 am. If that bothers you, I would book a room facing the courtyard.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Cleanliness
Nice hotel with a great location. The WIFI is horrible, and I was charged $106 to wash a couple of undershirts, underwear and socks. $106 freaking dollars. I would have done it myself if there were any laundromats nearby. I understand that they contract a company to do the laundry, but you can't be charging people $100 for a basic load of laundry. Diagraceful.
Stayed 2 nights in May 2025

6/10 Okay

Marius

Travelled with family
Liked: Staff & service, amenities
Not a quiet area. We faced town hall plaza and the noise form the music and city hall bells did not hep with the sleep
Stayed 4 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kevin J

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Andrew Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 5 nights in Apr 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We arrived in the morning and even though it was well before check in, they did have a room available which was fabulous. We were 2 adults with a teenager and stayed in a suite. The suite was adequate for our needs. Bedroom with very large bed and room with a bed settee. Bathroom was spacious with separate shower as well as a bath with shower over. Each room had window seats which were lovely to watch the square below. The temperature is centrally controlled and we found the rooms too hot, especially at night. We arrived on a Saturday. I’m not sure if this happens every Saturday night but there was loud music and dancing in the square until the early hours. Unfortunately this did disrupt our sleep as we needed the windows open as it was so hot. It’s also worth noting that the city hall clock chimes until midnight. Breakfast was good. Plenty of fruit juices to choose from. Waffle station, plus hot and cold options. Our only complaint is that they didn’t have English breakfast tea. Location of the hotel is superb. A few minute walk from central station and most attractions are virtually on your doorstep. I would definitely stay here again
Stayed 4 nights in Apr 2025

8/10 Good

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Copenhagen city hall

Good stay
Stayed 2 nights in Apr 2025

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel though the noise from rooms next door and above were quite noticeable but could be down to thin insulation. It was only the last night this was particularly noticeable from the 3 nights I spent there. Also I don’t agree with being told by the staff that you have to pay for leaving your luggage on check out date. (I joined the Scandic loyalty scheme which is free and means you can leave your luggage for free but this isn’t advertised).
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! The breakfast was wonderful with tons of options. The hotel is across the street from the metro station with the same name that the hotel is on. Central station is a five minute walk, which is great for catching trains to other cities. The staff was helpful and there were maps at the front desk which made getting around the city easy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 5 nights in Mar 2025

10/10 Excellent

Toby

Stayed 6 nights in Mar 2025

10/10 Excellent

Michael, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to everything, shops, bars, Resturant, city center. I dd not need a car or metro, just waked the hole downtown from there.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Ellen

Business traveller
Great location! Rooms spacious.
Stayed 7 nights in Mar 2025

6/10 Okay

shannan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy

Filthy. Just filthy. And dangerous. Needs major update. Staff were friendly. Moved us to another room which was slightly better but still grubby.
Stayed 1 night in Mar 2025

8/10 Good

Katrina

Stayed 3 nights in Feb 2025

6/10 Okay

Andrew

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are lovely and friendly. I had a slight issue with my door as the hotel building is older. They slightly upgraded my room as I had to come back to the front desk to fix it. The rooms I got had a lovely bathroom and extremely comfy bed. Breakfast in the morning had a good array of traditional Scandinavian and american breakfast options. Hopefully I will get to come back soon and for longer!
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was fine but the shower was terrible. The water temperature would change from cold to scalding hot without touching the dial. It would not hold a temp and made showering incredibly frustrating. Other than the shower, the room was comfortable and the location was nice
Stayed 3 nights in Feb 2025