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Four Points Flex by Sheraton Copenhagen City

3.0 star property

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Single Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets
Lounge
Lobby
Terrace/patio
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Helgolandsgade 14, Copenhagen, 1653
  • Tivoli Gardens
    ‪4 min walk‬
  • City Hall Square
    ‪7 min walk‬
  • Nyhavn
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points Flex by Sheraton Copenhagen City

Hotel with a bar, a short walk to Tivoli Gardens
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Four Points Flex by Sheraton Copenhagen City offers 76 accommodations with a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Four Points Flex by Sheraton Copenhagen City. During your stay, you're just a quick walk from Tivoli Gardens. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include free newspapers in reception, locker space and a 24-hour business centre
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Tivoli Gardens and City Hall Square
  • Dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points Flex by Sheraton Copenhagen City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (DKK 240 per night)
  • Covered valet parking on site (DKK 200 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 139 for adults and DKK 139 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 200
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 200
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per room (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DKK 200.0 per night.
  • Cots (infant beds) are available for DKK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 139 for adults and from DKK 139 for children
  • Secured self-parking fee: DKK 240 per night
  • Valet parking fee: DKK 200 per day (in/out privileges)
  • Pet fee: DKK 200 per room (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: DKK 200 (subject to availability)
  • Late check-out fee: DKK 200 (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per night
  • Rollaway bed fee: DKK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zleep Centrum
Zleep Centrum
Zleep Centrum Copenhagen
Zleep Centrum Hotel
Zleep Hotel
Zleep Hotel Centrum
Zleep Hotel Centrum Copenhagen
Centrum Hotel Copenhagen
Hotel Centrum Copenhagen
Zleep Hotel Copenhagen City
Zleep Copenhagen City

Four Points Flex by Sheraton Copenhagen City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 395 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jinquan, Belle Mead

Stayed 1 night in May 2025

8/10 Good

Wing

Travelled with family
Liked: Cleanliness, staff & service
Hotel can use some updating. Shower drainage improvement is the top priority.
Stayed 2 nights in May 2025

10/10 Excellent

Erin-Marie

Stayed 10 nights in Apr 2025

6/10 Okay

Charmaine

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No amenities- a kettle and tea/coffee sachets would have helped. The breakfast choices were very limited. Some staff at reception helpful and friendly but not all.
Stayed 4 nights in Apr 2025

2/10 Terrible

Xinru

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Avoid this hotel if you can! I had a deeply troubling experience during my stay at Four Points by Sheraton Copenhagen City. My Apple AirPods, which I had left visibly on the center of the room table, were discarded by the housekeeping staff and later found in the hotel’s external bin station. There was no safe provided in the room, and the security of the belongs are not guaranteed in the room. The hotel is putting a position that guests should fear leaving their belongings in the rooms. So avoid this hotel if you could.
Stayed 3 nights in Apr 2025

4/10 Poor

Jun

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The worst part of the room was, the bathroom smelled really bad because of the sewer pipe in there.That was a serious issue stayed the hotel. Also around the hotel was noisy by young people gathering in the midnight, prevented us well for good sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to the train station; clean and tidy rooms; staff were friendly and helpful.
Stayed 4 nights in Mar 2025

6/10 Okay

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

My family and I only stayed here 1 night because we had a long layover in Copenhagen so we did not spend too much time in the hotel, but we slept very well and the room was very comfortable. I would stay here again if I make a longer trip to Copenhagen. Staff was very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic, and wet.

Very small room, very basic. Had to lean over bed to open bathroom door, easy to bash head or arms on TV hanging from the wall right by the door. Bathroom has shower essentially over the toilet, so always water everywhere, over toilet roll, toilet, towels. Shower curtain doesn't cover anything. Reception staff were friendly and accommodating.
Stayed 2 nights in Oct 2024

4/10 Poor

Teba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything cost! Doesn’t feel like a VIP property as they don’t acknowledge and don’t offer anything unless asked! Not welcoming either! For the price paid I would definitely stay somewhere else
Stayed 3 nights in Sep 2024

10/10 Excellent

Yein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room. I would want to use the property again if I visit Copenhagen again.
Stayed 1 night in Sep 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the perfect location for us. Everything was walkable, we felt safe and despite other reviews our room was very quiet! Would recommend! The coffee shop across the street was also lovely!
Stayed 1 night in Sep 2024

6/10 Okay

Yao

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here, the rooms were small but the bed was very comfy - it was very close to the train station, though I usually rented bikes from the hotel to get around. It was very quiet in the room despite being on a fairly busy street. Dixie at the front desk was super friendly and helpful. Lots of places to eat nearby, but be aware they close around 8:30-9. I had one instance of a person following me into the hotel and trying to follow me to my room, so while Copenhangen is a very safe city - you still need to be aware. Would definitely recommend!
Stayed 6 nights in Sep 2024

8/10 Good

Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a budget hotel chain. B&B and a bar only. Eveything else will need a short walk. Easy access to Metro and train staion. Staff helpful and polite. Location great for most tourist trips and travel. Bit noisy outside as near student and party areas. 4th time i have used this chain when in Denmar and happy to recommend
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The shower is so small that your body keeps rubbing against the questionable shower curtain. No iron, no cups or glasses in room, one pillow, and they don’t keep your luggage for you. Location was very close to main train station which was the best part. Toilet is right under where you put your stuff. Spacious room
Stayed 4 nights in Sep 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Central station. Easy self check in. A simple room for sleeping and showering. Chrome cast was a nice touch. No air conditioning so it was warm, but the windows opened and there was a good fan. Clean, bed was comfy.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless experience
Stayed 3 nights in Aug 2024

6/10 Okay

naoko

Stayed 2 nights in Sep 2024

6/10 Okay

Jesus

Travelled with partner
Liked: Cleanliness
Like: Very clean and quiet. Don’t like: Small bathroom, no facial tissue. No hair conditioner. No complimentary coffee or tea. Small electric fan, not enough to cool the room.
Stayed 2 nights in Sep 2024