The room and location were great! Beautiful view of the water, updated unit… No real complaints about the room. Bed was a little hard for our taste and we should have brought our own pillows, but nothing terrible. I’ve def slept on worse beds.
When we tried to check in at 4:00 as listed, our room was not ready for another hour. They rushed check in and I had to ask for the gate code and wi-if password. Check out was listed as 12:00, but our key stopped working at 11. The front desk was snotty about us having a ‘late’ check out. We were never told keycards were to be turned in at checkout. We got a phone call 20 minutes after we left asking for the keycards. It’s $10/key for not returning them. They are generic keycards like every hotel has! I was told it’s written on the keycard, which it isn’t. I’m thinking maybe it was on the little pocket that the cards were in and i promptly discarded. Knowing all this ahead of time, we would have been prepared and would have given this place 4 stars.